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Oracle Customer Success—Seneca College of Applied Arts and Technology

Seneca College of Applied Arts and Technology

Seneca College Seamlessly and Securely Manages More Than 360,000 User Identities While Reducing IT Complexity


We seek to create a seamless user experience for our students, alumni, and employees throughout their relationship with the college. Oracle Identity and Access Management Suite provides a solid foundation for delivering on this vision, while ensuring security and reducing IT complexity today, and for the future.

— Roy Hart, CIO, Seneca College

Seneca College has 26,500 full-time students and 70,000 part-time registrants. The college is renowned for its applied-learning programs in career and pathway-driven clusters, including animation, aviation, business, communications, public administration, recreation, wellness, and science and engineering technologies. The college offers more than 150 full-time and 140 part-time-certificate, diploma, degree, and post-graduate-certificate programs.
Facing a growing student population and the need to serve the educational requirements of more Canadians remotely, Seneca required a solution to streamline control of student access to its digital services while securing student privacy and addressing the compliance requirements of Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA).
In 2013, the college selected Oracle’s PeopleSoft applications running on Oracle Exadata database machines as its new enterprise resource planning (ERP) and campus-solutions platform. As part of the initiative, Seneca also needed to update its legacy identity management solution, which was nearing its end of life.
To ensure compliance and optimize relationships with students, alumni, and staff, the college looked to create a single identity for each person that would span his or her entire lifecycle with the organization. The rapidly growing institution manages more than 360,000 identities, so it needed a scalable solution that could also automate access provisioning and deprovisioning and meet FIPPA requirements.
Seneca College selected Oracle Identity and Access Management Suite as its new platform for managing identity as well as access rights. The college engaged Oracle partner ICSynergy to design a solution to meet its needs for high availability across multiple campuses and a very diverse user base. Seneca also engaged ICSynergy to bring that design into production on a tight timeline. The partnership that developed was key to Seneca’s success and go-live.
The solution provides a solid and unified foundation that will enable the organization to ensure a seamless experience for each user—with one account and one password that provides secure and role-based access to all of the school’s applications and online services. By creating an identity infrastructure and defragmenting student identity information, Seneca is setting the stage for more innovative programs, like social applications and mobilization for a new digital campus.
In addition, the unified platform streamlines IT management and reduces IT complexity moving forward, and it integrates seamlessly with the school’s other Oracle solutions, without customization.

Why They Chose Oracle

Seneca College selected Oracle Identity and Access Management Suite for several reasons. First, it is an industry-leading solution that integrates seamlessly with the school’s new PeopleSoft applications and Oracle Exadata Database Machine. In addition, it enables the organization to manage the entire relationship lifecycle via a single identity and platform, ensuring a seamless experience and reducing IT complexity, while improving security.


Seneca College went live with Oracle Identity Management in March 2014, prior to its April 2014 PeopleSoft application deployment. Seneca is also deploying Oracle Audit Vault and Database Firewall, which detects and blocks threats and expands reporting, as part of the implementation.

Seneca completed the deployments on time and is beginning to experience the benefits of its new ERP and identity management platform. The college will continue its Oracle Identity and Access Management Suite rollout with plans to deploy Oracle Access Manager in 2015.

About Seneca College of Applied Arts and Technology


Toronto, Ontario, Canada



Annual Revenue

$100 to $500 Million


Published:  Sep 26, 2014