For Torrance Memorial doctors, Oracle AI cuts documentation, boosts well-being
An Oracle Health Clinical AI Agent pilot at a California medical practice helped reduce physicians’ documentation time by about 23% per patient.
“The implementation of an Oracle Health Clinical AI Agent mitigates physician dissatisfaction associated with cognitive burnout, facilitating enhanced patient engagement. Physicians report an improved ability to connect with their patients.”
Torrance Memorial Physician Network is a multi-specialty medical practice committed to providing excellent service to the South Bay. Torrance Memorial Physician Network launched a pilot program for the Oracle Health Clinical AI Agent aimed at the long-standing problem of physician documentation overload. The pilot started with a small number of primary care physicians in their ambulatory clinics. The Torrance team installed the Clinical AI Agent on physicians’ mobile phones and implemented the note generation workflow, where the AI agent listens to the patient-physician conversation and generates draft notes. The AI agent’s seamless integration with the center’s Oracle Health Foundation EHR and its potential to reduce cognitive load among physicians were key factors in its selection. Physicians reported significant benefits, including improved documentation, richer patient interactions, and Spanish-language note generation. Oracle Health Clinical AI Agent helped physicians reduce documentation time by an average of 23%, or 6 minutes and 55 seconds per patient encounter.1
1 Data pulled from Lights on Network, comparing July – September 2024 to November – January 2025 across CAA users greater than 50% usage rate.