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Oracle is positioned in the leaders category in the 2019 IDC MarketScape: Worldwide Manufacturing Field Service Management Applications 2019-2020 Vendor Assessment.
SuperBoletos chose Oracle Digital Assistant and Elgin Sweeper Oracle Service Cloud to know more about customer habits from connected devices.
A modern best practice transforms your customer service for today’s digital world. Here are samples of Oracle’s key modern best practice processes for customer service To see more details, click on each section below.