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Oracle Commerce

Move business online and enrich the buying experience with data from your CRM and back-office systems. Oracle Commerce is a unified B2B and B2C ecommerce platform that makes your digital sales channels central to your company’s success by building personalized, online buyer experiences, innovating faster, and boosting sales.

Oracle Commerce Demo

We're a Leader in the 2022 Forrester Wave for B2B Commerce Solutions

Essential Strategies for B2B Commerce (PDF) Essential Strategies for B2B Commerce (PDF)

See how a buyer-centric commerce strategy will help you tackle complex challenges and take advantage of growth opportunities.

Explore Oracle Commerce

Connect self-service experiences

Deliver complete, self-service digital commerce experiences through any channel while meeting the complexities inherent in B2B sales, integrations, and business models. Scale online revenue quickly and cost effectively.

Features
  • Unified commerce, CPQ, subscriptions
  • Embedded content
  • Personalized buyer interactions
  • Powerful insights
  • Customer-specific catalogs and pricing
  • Account and contact management
  • Delegated administration
  • Account hierarchies
  • Recurring orders
  • Approval workflows
  • Custom payments
  • CX and ERP integrations

Personalize every experience for consumers

Give shoppers personalized browsing and buying experiences with Oracle Commerce. From specialty retail to direct-to-consumer (D2C), businesses have the tools to quickly design experiences, brand storefronts, and grow sales across digital channels.

Features
  • Business-user experience management
  • Catalog and inventory management
  • Search and guided navigation
  • Responsive design
  • Multisite, multibusiness model
  • Intelligent personalization and merchandising
  • API-first, headless
  • Unified commerce and content
  • Unified direct and wholesale sales
  • Increased IT agility
  • Intelligence and insights

Easily configure, price, and quote

Get a flexible and scalable pricing and quoting solution. Oracle Configure, Price, Quote (CPQ) supports both B2B and B2C companies who sell all varieties of products and services across direct, indirect, and ecommerce sales channels.

Features
  • Self-service ordering
  • Intuitive configuration
  • Multitier pricing
  • Error-free quotes
  • Improved margin control
  • Dynamic approval workflows
  • Professional quotes and proposals
  • Subscription ordering
  • Flexible, scalable, enterprise-ready

Drive continuous growth through subscriptions

Support recurring relationships and drive continuous growth through subscription pricing models with a modern subscription management platform that integrates both CRM and back-office processes.

Features
  • Automatic billing and payments
  • Fixed and recurring orders
  • Support for various pricing models
  • Flexible revenue recognition
  • AI-driven analytics
  • Comprehensive renewal capabilities
  • Subscription-based quotes and orders
  • Coverage services management
  • Warranties

Dynamically control your content

Support your content marketing initiatives through the creation, review, and management of all your digital assets. Easily publish images, videos, articles, and other content to any channel.

Features
  • Universal Asset Hub
  • Content augmented with AI and machine learning
  • Content collaboration and workflow
  • API-first omnichannel delivery
  • Taxonomy-driven content personalization
  • Smart authoring
  • Digital asset management
  • Machine-driven tagging
  • Content recommendations
  • Video streaming
  • Enterprise integration with CX apps

Unify customer data and intelligence

Bring together demographic, transactional, and behavioral customer data to deliver more personalized interactions across the entire customer journey.

Features
  • Unified customer profile
  • Real-time personalization
  • Ad channel activation
  • Real-time CX
  • Identity resolution
  • Configuration data models
  • Built-in AI
  • Martech integration
  • Data enrichment
  • Actionable customer analytics

The 16th Annual Markie Awards

Celebrate the accomplishments of ecommerce organizations who are setting new and innovative standards for engaging customer experiences across the buyer journey.

Why choose Oracle Commerce?

01One ecommerce solution for any business model

Boost online sales, create innovative experiences, and support subscription pricing models. Meet the unique demands of your business—regardless the customer type—with a single, flexible ecommerce solution.

Explore the Oracle Commerce demo (2:15)

02Make data your differentiator

Connect ERP data to unify every back-office data point with every customer touchpoint. Expand self-service capabilities with Oracle Configure, Price, Quote (CPQ) to go beyond the digital storefront and bring even the most complex transaction types online.

See how ERP, CPQ, and ecommerce combine for frictionless commerce

03Scale your services and build your brand

With Oracle Fusion Cloud Commerce, you can offer more B2B buying options for your customers and maintain a simple user interface for your teams.

Essential Strategies for Subscription Models in B2B (PDF)

04Spend less

Automatic application of the latest security updates with no downtime eliminates cyberattack vulnerabilities.

3 reasons Oracle Commerce should be on your short list of digital solutions
Delly's uncovers new market opportunity with Oracle Commerce

Customer Reference

Delly's uncovers new market opportunity with Oracle Commerce

Leading Brazilian food distributor fends off pandemic impact by digitizing a historically offline business with Oracle Commerce.

Oracle Commerce customer successes

View more customer successes

Learn why B2B and B2C companies use the ecommerce solution from Oracle to sell more (efficiently) and grow revenue.

Make every customer interaction matter with responsive selling for commerce

Create better B2B ecommerce buying experiences for your customers

As B2B buyers demand better experiences, ecommerce platforms strive to offer the same self-service buying channels typically reserved for individual consumers.

Get started with solution built for B2B growth

Deliver personalized customer purchasing experiences

With the real-time data integration across all customer touchpoints, deliver highly personalized and unique customer shopping experiences.

Video: Ecommerce Strategies in Retail (3:10)

One ecommerce platform to support any business model

Personalize CX with AI-powered recommendations powered by real-time interactions and customer data. Develop more dynamic relationships that grow recurring revenue with Oracle Subscription Management. Boost online sales and create innovative brand experiences that meet the unique demands of your business—regardless the customer type—with a single, flexible solution.

Launch digital selling channels without long development cycles

Nontechnical business users can control the storefront experience with a code-free, drag-and-drop interface, freeing your technical teams to focus on ecommerce differentiation.

Five ways Oracle Commerce helps businesses navigate change and disruption

Get the latest results with a real-time reporting dashboard

A new, revamped ecommerce reporting dashboard includes key sales and traffic figures from the last 24 hours, broken down hour by hour. Product and promotion sales performance is available for the last 24 hours.

Learn more in the Constellation Research report

Assessment

The path to CX excellence for commerce

Leading ecommerce companies embrace the challenge and find ways to react to ever-changing customer preferences. Use this tool to score your organization’s approach to ecommerce and learn where you are on the path to CX excellence with commerce.

Take the quiz

Featured blogs

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Resources

Cloud readiness

Best practices and resources

Find best practices and useful resources that can help you make the most of your Advertising and CX products. Whether you’re a new customer or are looking for ways to optimize or expand your implementation, you can find what you need.

Documentation

Documentation

Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Commerce. You'll find all of these resources and more in the Oracle Help Center.

Additional documentation and tutorials

Cloud learning

Develop your CX skills

Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.

Customer Community

Cloud Customer Connect

Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.

CX Cloud Marketplace

Oracle Cloud Marketplace

Power transformation with innovative partner applications and services. Find the most comprehensive list of sales cloud, service cloud, and marketing cloud applications in the Oracle Cloud Marketplace.

Consulting and partner services

Ecommerce best practices

Ecommerce best practices

Building a successful ecommerce business that grows your sales footprint and keeps your customers coming back is challenging. Knowing the best practices will help you build better buying experiences.

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