Communications

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Oracle Communications helps service providers become autonomous telcos by bringing AI to every layer of their business. With intelligent, increasingly autonomous operations, service providers can anticipate change, deliver better customer experiences, reduce costs, maximize their network and IT investments, and unlock new revenue opportunities.

  • Routes Billionsof calls and text messages every day

  • Protects networks in the Top 20communications service providers

  • Orchestrates more than 10Morders per day

  • Supports more than 5Bsubscribers globally

Explore Oracle Communications products

Oracle Communications Digital Business Experience

Connect the commercial, operational, monetization, and customer-facing capabilities required to drive engagement and deliver more relevant experiences across the customer lifecycle.

Explore Digital Business Experience

Oracle Communications Launch Cloud Service

Design, validate, manage, and govern products and offers from a connected commercial foundation that helps telcos align what’s created with how it’s sold, fulfilled, and monetized.

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Oracle Fusion Cloud Marketing

Create and deliver personalized content using AI across marketing, commerce, and customer service channels.

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Oracle Fusion Cloud Knowledge Management

Capture, organize, manage, and make use of the knowledge and expertise inside your organization to solve employee and customer challenges.

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Oracle Fusion Field Service

Plan, schedule, and execute field work with precision and speed. Benefit from optimized workflows, real-time adjustments, and seamless coordination across teams.

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Oracle Retail Xstore Point of Service

Give store associates a deeper understanding of customers with robust point-of-service functionality.

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Oracle Communications Cloud Scale Monetization

Bring together billing and revenue management, usage data, mediation, converged charging, and service control to help your organization launch, monetize, and evolve services and commercial models.

Explore Cloud Scale Monetization

Oracle Fusion Cloud Human Capital Management

Unify associate onboarding, workforce planning, and global payroll with a complete cloud solution that helps improve staffing decisions and operational efficiency.

Explore Oracle Cloud HCM

Oracle Fusion Cloud Enterprise Resource Planning

Gain a complete view of real-time financial data and adopt a multidimensional reporting platform from stores to the central office. Simplify the process of transferring data from dispersed stores to the general ledger.

Explore Oracle Cloud ERP

Oracle Fusion Cloud Supply Chain and Manufacturing

Use built-in AI and agentic applications to plan, produce, and deliver with confidence. Connect teams, streamline operations, and execute work across the supply chain so you can respond quickly as conditions change.

Explore Oracle Cloud SCM

Oracle Financial Services Lending and Leasing

Offer flexible device financing and leasing programs that help your organization expand its commercial offerings, create new revenue opportunities, and improve the customer experience.

Explore Lending and Leasing

Oracle Primavera Cloud Portfolio and Capital Planning

Perform long-range capital portfolio planning and forecasting to maximize value.

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Oracle Unified Operations

Unify orchestration, inventory, topology, and assurance across complex multidomain, multivendor environments.

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Oracle Cloud Infrastructure (OCI) IoT Platform

Streamline the integration of real-time data from IoT devices into business processes and applications to reduce manual work and accelerate decision-making.

Explore OCI IoT Platform

Voice Network Services

Protect and evolve voice networks, simplify operations, and create differentiated services.

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Oracle Intelligent Communications Orchestration Network

Direct and manage live calls across multivendor and hybrid environments. Connect callers to the right expertise, maintain service continuity, and simplify communications as technologies and providers change.

Explore Communications Orchestration

Oracle Communications Converged Application Server

Build custom SIP/IMS voice services that connect call handling and media with applications and business workflows.

Explore Converged Application Server

Oracle Communications Session Border Controller

Apply security, policy, interoperability, routing, quality, and continuity controls to support a trusted service experience while you extend services into new calling models.

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Mobile Core

Deploy trusted, cloud native 5G technology that seamlessly integrates the signaling network with B/OSS applications.

Explore Mobile Core

Oracle AI Database

Reduce complexity, risk, and cost by converging every workload into a single unified environment, backed by stock exchange–grade security and scale.

Explore Oracle AI Database

Oracle AI Data Platform

Unify data to create and apply the business context AI needs to act, and deploy agents to automate workflows, decisions, and processes.

Explore Oracle AI Data Platform

AI

Build and deploy AI-powered solutions and intelligent agents to automate processes, improve decision-making, enhance customer experiences, and increase operational efficiency.

Explore AI

Oracle Cloud Infrastructure

Build, deploy, and scale applications and services on a secure, high performance cloud infrastructure.

Explore Oracle Cloud Infrastructure

Oracle Communications industry spotlight

  • Strategies to monetize the 5G revolution

    Telcos will spend a trillion dollars building our next-gen mobile networks. Here’s how they plan to drive returns.

  • Starlink to Provide Reliable High-Speed Connectivity to the Oracle Enterprise Communications Platform

    Oracle is using connectivity from Starlink, the world’s first and largest satellite constellation using a low Earth orbit to deliver broadband internet, to enable high-speed communications for the Enterprise Communications Platform (ECP).

Communications success stories

The AI Changes Everything video series

The "AI Changes Everything" video series

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