Oracle Linux Support—Support Levels

Secure, Enterprise-Class Support

Oracle’s low cost, worldwide, around-the-clock Linux support is offered in 145 countries for traditional, cloud-based, or virtual environments.

Oracle Linux Support

Oracle provides a secure Linux environment with innovative technologies and world-class support.

Get the Level of Support You Need

  Premier Support Basic Support Network Support
Comprehensive indemnification Yes Yes Yes
Oracle Enterprise Manager and Oracle Enterprise Manager Ops Center for Linux Management Yes Yes Yes
Around-the-clock access to Unbreakable Linux Network (ULN) for enhancements, updates, and errata Yes Yes Yes
Around-the-clock telephone and online support Yes Yes  
Integrated management features with Oracle Enterprise Manager and Spacewalk Yes Yes  
XFS support (Oracle Linux 7 only) Yes Yes  
High availability with Oracle Clusterware Yes Yes  
Application and system containers with Docker and LXC Yes Yes  
Spacewalk support Yes Yes  
Comprehensive tracing with DTrace Yes Yes  
Lifetime sustaining support Yes    
Premier backports and lifetime sustaining support Yes    
Oracle OpenStack for Oracle Linux support Yes    
Scalable storage with Ceph storage for Oracle Linux Yes    
Software collection library Yes    
Zero-downtime updates with Ksplice Yes    

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