Digital technologies will dramatically transform the competitive landscapes of most companies, even if we don’t yet know how. Technology advances are already presenting opportunities for HR to be more data-driven: to make better hiring decisions, to harness complex algorithms to improve HR, and to work hand-in-glove with finance, operations, and other key stakeholders in the company.
People analytics—the data-based analyzing, predicting, and improving of worker performance—was the second-most important trend cited by 11,000-plus business and HR leaders surveyed for the 2018 Deloitte Global Human Capital Trends report.2 According to the report, the surge in people analytics is driven in part by a growing emphasis on issues such as productivity, employee engagement, diversity, and gender pay equity, and by new sources of data created by investment in these areas. More than 70 percent of the survey respondents are currently involved in major projects to analyze and integrate data into their decision making, the report says.