Social Services

Government Social Services Organizations Get Better Results with Oracle

Oracle's social-services solutions provide a complete, integrated platform that improves program delivery and client outcomes, manage policy complexity, and reduce risk and administrative cost.

Benefits Descriptions
Improve Program Delivery and Client Outcomes
  • Deliver a single view of the client across programs and organizations
  • Extend single view to providers and clients with self-service and provider case management
  • Proactively monitor service delivery, analyze costs, detect fraud, and assess results
Streamline Automation of Benefit Legislation
  • Empower business users to develop and manage rules directly from legislative and policy documents
  • Automate and document entitlement calculations including eligibility decisions, benefit determination, changes in client circumstances, and retroactive payment adjustments
  • Test the impact of proposed legislation, regulations, and policy changes by allowing what-if analysis of proposed amendments
Reduce Risk and Administrative Cost While Increasing Responsiveness to Change
  • Migrate to a modern, secure enterprise application and technology architecture
  • Transition to a componentized, commercial off the shelf (COTS) software solution
  • Implement open, sustainable integration of payment processing, contract management, and service provider management systems
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