Social Services

Government Social Services Organizations Get Better Results with Oracle

Oracle's social-services solutions provide a complete, integrated platform that improves program delivery and client outcomes, manage policy complexity, and reduce risk and administrative cost.

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Benefits	Descriptions
Improve Program Delivery and Client Outcomes	Deliver a single view of the client across programs and organizations Extend single view to providers and clients with self-service and provider case management Proactively monitor service delivery, analyze costs, detect fraud, and assess results
Streamline Automation of Benefit Legislation	Empower business users to develop and manage rules directly from legislative and policy documents Automate and document entitlement calculations including eligibility decisions, benefit determination, changes in client circumstances, and retroactive payment adjustments Test the impact of proposed legislation, regulations, and policy changes by allowing what-if analysis of proposed amendments
Reduce Risk and Administrative Cost While Increasing Responsiveness to Change	Migrate to a modern, secure enterprise application and technology architecture Transition to a componentized, commercial off the shelf (COTS) software solution Implement open, sustainable integration of payment processing, contract management, and service provider management systems