Oracle Health Support
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Engage with Support
Call Support
Client Support
+1.866.221.8877
Physician Ambulatory Support
+1.800.277.7330
eService
If support is not available via phone, you may log a ticket through eService. The eService portal is available 24 hours a day, 7 days a week, and 365 days a year.
Oracle Health Community
Oracle Health Community is home to Oracle Health’s product offering and healthcare industry topic-based communities. Within these communities, Oracle Health associates, signed clients, and partners can access product documentation, ask questions, submit ideas, and connect with each other to share best practices.
Additional Oracle Health Support Resources
Log in to Model Experience
Model Experience is Oracle Health’s collection of strategic recommendations for leveraging Oracle Population Health Platform (HealtheIntent), Oracle Health Millennium Platform (Cerner Millennium), and Oracle Health CareAware Platform (CareAware) solutions to optimize client workflow.
Log in to client applications
Access and navigate many of Oracle Health's most commonly used sites and applications.
Log in to Project Portal
Project Portal is used to coordinate the people, workflows, system components, and decisions surrounding your project.
Log in to Lights On Network
Lights On Network provides enterprise-level data analytics to maximize the value of the EHR across your entire organization. This means a better experience for your providers, better results for your organization, and the most efficient system to support it all.
Status Dashboard
The Oracle Health Status Dashboard is a tool used by Oracle Health associates and clients to view the current status of Oracle Health solutions and services, including planned maintenance and service interruptions. Under preferences, you can select the services you want to follow and subscribe to receive notifications in your inbox.
Cerner Care
Cerner Care is a single sign on platform for most Oracle Cerner online applications and support websites for healthcare providers, healthcare IT professionals and partners. After setting up a Cerner Care account, you’ll be able to sign in once to access multiple web-based applications. You can log in using a single email address instead of having to manage multiple usernames and passwords for multiple applications.
Support phone numbers around the world
Open allClose all- Africa
- Asia Pacific
- Europe
- Latin America and the Caribbean
- Middle East
- The United States and Canada