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Build Digital Assistants for Your Enterprise Applications

Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to your backend applications. A digital assistant uses artificial intelligence for natural language processing and understanding, to automate engagements with conversational interfaces that respond instantly, improve user satisfaction, and increase business efficiencies.

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Simplified Development and Analytics

Build a digital assistant that goes beyond simple chatbots by initiating interactions from updated data and gain real time insights into the performance of your digital assistant for continued analysis and improvement.

Connect to Multiple Backend Systems

Connect to any of your enterprise backend systems to give your digital assistant the power to transform your business.

Reach More Customers

Support multiple clients and popular conversational interfaces, including Facebook Messenger, WeChat, Slack, Amazon Echo, Google Home, and Apple HomePod.

Product Features

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Bot-initiated Interactions

Proactive Engagement

A digital assistant is proactive, anticipating and initiating interactions with users based on established processes and updated information.

Live Agent Handoff

Enhance user interactions with live agent handoff capabilities, which handle situations the assistant has not yet been trained for.

Multi-Purpose Skills

Automate Multiple Apps

Digital assistants can combine skills that vary, depending on the context of the interaction and the connected backend system.

Instant Apps

Build an assistant that can capture structured data, leveraging existing app functionality, while staying within the flow of the conversation.

No-Code Development

Visual Development

Let business subject matter experts leverage their knowledge by building digital assistant through visual and declarative tools — no programming required.

QnA Builder

Quickly enhance an assistant's skills by importing already-established FAQs to automate common inquiries.

Digital Assistant Insights

Analytics

Built-in analytics and dashboards offer insights into conversational bottlenecks and utilization metrics, to improve accuracy of the digital assistant and craft a better user experience.

Self Learning

Supervised self-learning using analytics to augment and enhance digital assistant capabilities, while maintaining integrity of data.

Oracle Digital Assistant Pricing

Product	Pay As You Go (Request)	Monthly Flex (Request)	Part Number
Oracle Digital Assistant Cloud Service			B90260

A request is defined as one round-trip interaction: a request to the Digital Assistant and a response from that Digital Assistant. There is a minimum consumption rate of 500 requests per hour for each instance.

Oracle Digital Assistant for Oracle SaaS

Product	Subscription Price	Metric	Service Includes	Part Number
Oracle Digital Assistant for Oracle SaaS	US$1000 Per Month	Hosted Environment	100,000 Requests	B89151
Oracle Digital Assistant for Oracle SaaS – Additional Requests	US$95 Per Month	10,000 Requests	10,000 Requests	B89152