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Build Digital Assistants for Your Enterprise Applications
Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to your backend applications. A digital assistant uses artificial intelligence for natural language processing and understanding, to automate engagements with conversational interfaces that respond instantly, improve user satisfaction, and increase business efficiencies.
Simplified Development and Analytics
Build a digital assistant that goes beyond simple chatbots by initiating interactions from updated data and gain real time insights into the performance of your digital assistant for continued analysis and improvement.
Connect to Multiple Backend Systems
Connect to any of your enterprise backend systems to give your digital assistant the power to transform your business.
Reach More Customers
Support multiple clients and popular conversational interfaces, including Facebook Messenger, WeChat, Slack, Amazon Echo, Google Home, and Apple HomePod.
Product Features
Open all Close allBot-initiated Interactions
- A digital assistant is proactive, anticipating and initiating interactions with users based on established processes and updated information.
- Enhance user interactions with live agent handoff capabilities, which handle situations the assistant has not yet been trained for.
Proactive Engagement
Live Agent Handoff
Multi-Purpose Skills
- Digital assistants can combine skills that vary, depending on the context of the interaction and the connected backend system.
- Build an assistant that can capture structured data, leveraging existing app functionality, while staying within the flow of the conversation.
Automate Multiple Apps
Instant Apps
No-Code Development
- Let business subject matter experts leverage their knowledge by building digital assistant through visual and declarative tools — no programming required.
- Quickly enhance an assistant's skills by importing already-established FAQs to automate common inquiries.
Visual Development
QnA Builder
Digital Assistant Insights
- Built-in analytics and dashboards offer insights into conversational bottlenecks and utilization metrics, to improve accuracy of the digital assistant and craft a better user experience.
- Supervised self-learning using analytics to augment and enhance digital assistant capabilities, while maintaining integrity of data.
Analytics
Self Learning
Oracle Digital Assistant Pricing
| Product | Pay As You Go (Request) | Monthly Flex (Request) | Part Number |
|---|---|---|---|
| Oracle Digital Assistant Cloud Service | B90260 |
A request is defined as one round-trip interaction: a request to the Digital Assistant and a response from that Digital Assistant. There is a minimum consumption rate of 500 requests per hour for each instance.
Oracle Digital Assistant Platform for Oracle SaaS
| Product | Monthly Subscription | Metric | Minimum | Part Number |
|---|---|---|---|---|
| Oracle Digital Assistant Platform for Oracle SaaS - Hosted Employees | $2 | Hosted Employee | 1000 | B91939 |
| Oracle Digital Assistant Platform for Oracle SaaS - Hosted Named User | $6 | Hosted Named User | 500 | B91938 |
| Oracle Digital Assistant Platform for SaaS - 1,000 Sessions | $275 | 1,000 Sessions | 20 | B91940 |
Resources
- Purchase the Unlimited Cloud Learning Subscription (UCLS)
- Preview the PaaS Oracle cloud learning subscription
- View PaaS training courses
- Mobile Development on Oracle Cloud
- Application Development on Oracle Cloud
- Business Intelligence on Oracle Cloud
- Oracle Java Cloud Service Certified Associate
- Oracle Database Cloud Service Operations Certified Associate
- Oracle Database Cloud Administrator Certified Associate
- Oracle Database Cloud Administrator Certified Professional
- Explore Unlimited Cloud Learning Subscription (UCLS)
- Purchase the Unlimited Cloud Learning Subscription (UCLS)
- Purchase a Platform as a Service (PaaS) Oracle Cloud Learning Subscription
- Enroll in a Platform as a Service (PaaS) Cloud Training Course
- Earn a Platform as a Service (PaaS) Cloud Certification