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Build exceptional experiences for your buyers and accelerate your online revenues. Bring your simple and complex products and processes online to sell more efficiently. Connect data from your back-office to ensure your sales interactions benefit from the full context of information for each sale. Oracle CX Commerce delivers all of the native B2C ecommerce capabilities buyers expect, paired with B2B-specific functionality, meeting the unique needs of you and your customers' businesses.
Discover Oracle CX Commerce in this product tour.
Create great customer experiences while supporting your most complex requirements. Deliver a modern B2C-caliber customer experience while supporting B2B commerce requirements such as contract pricing, customer catalogs, approval workflows, multilevel organizations, punchout, and others.
Tailor your commerce experience to the individual user and their organization with native support for account-based selling, contract-based catalogs and pricing, and custom payment options.
Conduct sales more efficiently while keeping all of the control your business requires.
Close business faster by removing complexity from your approval process and streamlining the necessary workflows, rules, and requirements based on each customer’s unique needs and expectations.
Simplify your customer’s access to your goods or services by allowing business users to place orders through their organization’s own procurement system with CX Commerce’s ability to support punchout capabilities.
Have the flexibility and control to build new experiences without the need to involve IT. CX Commerce puts site and experience management into the hands of business users with a code-free, drag-and-drop interface, using a cloud-based commerce solution to innovate and leverage new capabilities quickly.
Future-proof your system while ensuring you’re using the latest solutions available. Oracle’s cloud native ecommerce solution eliminates manual upgrades and versioning. Users reap the benefits of continual fixes and performance improvements while maintaining backwards compatibility to ensure the integrity of unique customizations over time are retained.
Build exceptional experiences and constantly improve them over time. CX Commerce gives you a single UI across multiple sites and channels and allows you to leverage native A/B testing and reporting to experiment and optimize your customer experiences in real time.
Improve your ability to react to change by giving your teams the management control they require. Enable your business users to manage your storefront with nontechnical tools that give them total control over product catalog, pricing, inventory, and promotions.
Take control over your experiences with native capabilities such as guided search and navigation, merchandising, personalization, promotions, and more, to dynamically curate the experience to the individual buyer.
Increase your revenues and customer lifetime value by providing a connected, intelligent, and agile path to purchase with integrations that continuously grow the value of your customer and company data.
Develop a single view of your customer and deliver consistent and accurate engagement across the entire purchasing and ownership journey with a wide range of CX solutions that support B2B marketing, sales, and service.
Lower the cost of sales and speed up the time to close by integrating Oracle CX Commerce with Oracle CPQ. Bring configurable products, complex bundling, and asset-based ordering online, while at the same time enabling self-service quoting and purchasing, avoiding escalation to more costly sales channels.
Grow recurring relationships and tap into predictable revenues by enabling new consumption models. Oracle Subscription Management takes the hassle out of enabling your customers to subscribe to your products and services.
Improve your customer engagements across the entire customer lifecycle by linking your front- and back-office systems. Connect customer, product, pricing, and availability data from your primary systems of record, such as ERP or supply chain systems, into the front-office applications to better understand and serve your customers’ needs.
Tackle today’s challenges and take advantage of tomorrow’s opportunities. CX Commerce gives you the flexibility to take your commerce experiences to new places, reach new customers, and grow your revenue with endless possibilities.
Extend, customize, and innovate your experiences with headless development capabilities. Integrate commerce into any customer touchpoint of your choosing, such as AR/VR, voice, IoT, and more.
Manage B2B and direct-to-consumer sales models on a unified platform at a single subscription cost. Get the flexibility to customize each site experience by leveraging existing infrastructure, assets, and product information.
Launch new brand, product, and regional sites easily using your existing investments. CX Commerce covers more than 40 languages and 60 currencies to help you go wherever business takes you.
Get to market faster with native capabilities for account-based selling, contract-based catalogs and pricing, account hierarchies, approval workflow, and more. Quickly and easily build personalized, self-service experiences with accurate and united customer, price, product, and order data.
Experiment quickly with modern tools that enable your development teams to build curated site experiences and extend commerce to an endless array of touchpoints with open APIs, microservices, and our flexible approach to headless commerce.
Deploy a system you can count upon to be there when your business needs it. Using Oracle’s Gen 2 Cloud Infrastructure, CX Commerce operates on a unique high-availability architecture and spreads web traffic across multiple data centers to dramatically minimize the chance of site outage.
Evolve the way you sell as your business needs change. Rapidly expand to support subscriptions, configurable products, new brands, regions, and touchpoints, including direct-to-consumer, for both simple and complex selling.
In digital commerce, disruption may be the status quo, but the key to success during any transition is the ability to be flexible, agile, and creative. To grow during unpredictable times, your business needs the flexibility to serve new needs, broaden your reach, test new strategies, and scale—all for minimal effort and cost.Read the complete post
Cloud Customer Connect is Oracle's premier online cloud community—specifically designed to promote peer-to-peer collaboration and sharing of best practices, to enable members to keep pace with product strategy, and to provide a cloud solution feedback channel directly to Oracle development. Within this community, members benefit by leveraging the collective knowledge of Oracle Cloud customers and product experts.
Access training or earn a certification. Oracle University helps you develop the skills to implement, configure, manage and use your CX applications. Get training delivered in your choice of formats. See what CX Sales certifications are available to you!
Power innovation with partner applications and services available through the Oracle Cloud Marketplace. Find the most comprehensive list of apps for sales, service, marketing, and more.
See what Oracle Cloud CX can do for you.
Learn how our CX ISV program puts you on the fast track to new business opportunities in the cloud.
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Talk to a team member about Oracle Cloud CX.