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Trending Questions

SaaS: The Road Ahead

Companies are moving to cloud solutions like software as a service (SaaS) at an ever-increasing rate, seeking to gain the speed, flexibility, and security features that their business requires.

Yet many of these same businesses may not have the in-house expertise to get the most out of their SaaS applications.

Oracle Advanced Customer Services can help.

Top 4 SaaS Business Needs

Increased Adoption

Need to enable user productivity and satisfaction with application functionality

Business Continuity

Need to deliver superior SLAs and ensure business continuity when it matters most

Technical Optimization

Need to deliver superior operability and performance as the cloud environment evolves along with the business

Security Management

Need to better shield applications from unauthorized access and threats


“By adopting Oracle as a single, complete cloud for financials, planning, and HR functions, we saved millions of dollars in upgrade costs—and also expedited maintenance tasks by 400%. Oracle Advanced Customer Services also helped us to ensure system stability and maximize the value of our Oracle investment.”

Adrian Sandrin, CIO, Patrick
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We Can Help

SaaS Solutions for Your Business

User Adoption

User Adoption

Boost user adoption and productivity through functional and technical help desk support from dedicated experts who understand your business requirements.

Business Continuity

Business Continuity

Maximize the availability and performance of critical business processes with proactive support, guidance, and prioritized issue resolution.

Technical Optimization

Technical Optimization

Streamline your PaaS for SaaS extensions and integrations making the most of expert technical guidance and resolution skills, and efficient change and release management.



Enhance security capabilities with 24/7 Managed Security Services and seamless and user-friendly identity management.

Personal and Prioritized Support for Oracle Cloud

Make the most of your Oracle Cloud investment with Oracle Cloud Priority Support. Get personal support and guidance as well as fast issue resolution across all Oracle Cloud deployments ensuring the best customer experience.

Master Your SaaS Updates with Regression Testing

Do you need clarity on how quarterly Oracle SaaS updates might impact your business processes? Oracle Regression Testing for SaaS can help. With Oracle Regression Testing for SaaS, you can identify potential issues up front and get ready on time.

Save the Children working for the children with Oracle HCM Cloud

Save the Children improves business processes to further ensure that the world's most vulnerable children receive the help they need with the expertise of Advanced Customer Services and Oracle HCM Cloud.

Take the Next Step
Take the Next Step

Ready to take the next step in your journey toward maximizing your SaaS investment? We’re here to support your business every step of the way.