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热门问题

You define cloud success

We guide your journey with intuitive digital tools and content to help you drive user adoption and maximize the value of your Oracle investment.

The Oracle Customer Success approach to value realization

Once you’ve made the SaaS investment, you’re ready to get going. You’re ready to see real value. This is where we come in, by

  • Guiding you through your onboarding and implementation phases to accelerate your time to value.
  • Recommending best practices for ongoing cloud processes such as release strategy and management.
  • Helping you realize continuous value via product feature adoption, tips, and training to deepen your skills.
  • Building community through virtual events and connecting you with other cloud customers.
  • Helping you align your key business needs, processes, and goals.

Resources for Oracle SaaS customers

Oracle LaunchPad

Oracle LaunchPad

Access the latest digital training on thousands of topics across the Oracle Cloud ecosystem.

My Oracle Support

My Oracle Support

Get 24/7 access to online support, search the knowledge base, manage service requests, engage in support communities, and more.

Cloud Customer Connect

Cloud Customer Connect

Oracle’s premier online cloud community, specifically designed to promote peer-to-peer collaboration, sharing of best practices, and more. Register for future webinars or listen to on-demand webinars at any time.

Oracle Cloud Documentation

Oracle Cloud documentation

Access the vast library of Oracle Cloud Applications documentation.

Read our blog

Insights and advice from our Customer Success team