IV Jahreszeiten Hotels and Viva simplify operations with Oracle OPERA Cloud
The German hotel group refines processes and improves multiproperty management with Oracle Hospitality OPERA Cloud Property Management.
Germany | Hospitality
“Oracle Cloud Property Management standardizes our operations and elevates guest experiences. The platform is intuitive, with actionable reporting and multitab functionality that enhance efficiency. Fast, responsive support enables us to maintain the highest service levels.”
Operating for more than 20 years, IV Jahreszeiten Hotels and Viva Hotels run six properties for elegant stays along Germany’s Baltic coastline. To improve daily operations and apply consistency across the properties, the company adopted OPERA Cloud Property Management. After the implementation, all hotels enjoyed better efficiency. The system helped to simplify reservations, provide real-time reporting, improve coordination with distribution channels, and bolster payment processes. Staff can now manage multiple reservations simultaneously, connect rate codes more easily, and work with a user-friendly dashboard that offers better visibility and control over the hotels.
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