1. 甲骨文中国
  2. Oracle Playbook

The Oracle Playbook for Operational Excellence

Everyone is talking about achieving more with less. At Oracle, we’ve been focused on this for decades, eliminating complexity and improving efficiency to deliver an industry-leading non-GAAP operating margin of more than 40%.

We’ve captured the secrets to our success in the Oracle Playbook for Operational Excellence, and we’re sharing the playbook to help you realize similar outcomes.

Operational Excellence playbook

Increase productivity and agility with better, faster decision-making

The Oracle Playbook for Operational Excellence describes our framework for focusing on people, processes, and systems to drive success. Learn how we:

  • Align and organize around common goals and build a culture of innovation
  • Streamline business operations and empower customers and employees
  • Centralize applications and continually incorporate new cloud features

Take the training

Achieving more with less

Even as we’ve expanded our product portfolio and developed the most complete technology stack, opened dozens of data centers—more than any other cloud provider—and acquired many strategic companies, we’ve increased efficiency and improved the customer experience. We’re seeing the following results:

<10 workdays

to close our books and release earnings

30%

faster financial planning cycles

20,000+

employees/year onboarded within 24 hours of starting

70%

faster supply chain planning cycles

75%

of customer purchases are fully automated

80%

reduction in the time IT spends on administrative activities

2X

improvement in lead conversion

30%

improvement in Oracle Fusion Cloud Applications performance

“The Oracle Playbook for Operational Excellence details the secrets to the strategy that has enabled us to move faster and smarter, quickly adapt in the face of the unexpected, and continuously innovate.”

Doug Kehring, Executive Vice President, Corporate Operations

Oracle 成功框架

Oracle 坚持专注于人员、流程和系统，从而取得事半功倍的效果。

  • 人员

    我们致力于培养一种精益求精的服务导向型文化，企业上下皆以客户成功为北极星指标，制定共同目标；建立问责制，确保全球的流程和解决方案负责人履行职责，实现持续进步。

  • 流程

    Oracle 持续审查端到端的业务运营，改善客户、员工和合作伙伴的体验。Oracle 不仅通过简化流程，为我们所服务的客户打造简便的体验，还提供了无需人工干预即可完成的全自动化引导式体验。

  • 系统

    Oracle 利用 Oracle Cloud Applications 和 Oracle Cloud Infrastructure，为业务提供支持并实现企业目标。我们的使用场景包括集中管理应用，使用内置的优秀实践部署开箱即用的解决方案，同时收获持续发布的云技术更新。

我们如何帮助您取得成功？立即与 Oracle 主题专家交流。

注：为免疑义，本网页所用以下术语专指以下含义：

  1. 除Oracle隐私政策外，本网站中提及的“Oracle”专指Oracle境外公司而非甲骨文中国。
  2. 相关Cloud或云术语均指代Oracle境外公司提供的云技术或其解决方案。