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The Oracle Playbook for Operational Excellence

Everyone is talking about achieving more with less. At Oracle, we’ve been focused on this for decades, eliminating complexity and improving efficiency to deliver an industry-leading non-GAAP operating margin of more than 40%.

We’ve captured the secrets to our success in the Oracle Playbook for Operational Excellence, and we’re sharing the playbook to help you realize similar outcomes.

Operational Excellence playbook

Increase productivity and agility with better, faster decision-making

The Oracle Playbook for Operational Excellence describes our framework for focusing on people, processes, and systems to drive success. Learn how we:

  • Align and organize around common goals and build a culture of innovation
  • Streamline business operations and empower customers and employees
  • Centralize applications and continually incorporate new cloud features

Take the training

Achieving more with less

Even as we’ve expanded our product portfolio and developed the most complete technology stack, opened dozens of data centers—more than any other cloud provider—and acquired many strategic companies, we’ve increased efficiency and improved the customer experience. We’re seeing the following results:

<10 workdays

to close our books and release earnings

30%

faster financial planning cycles

20,000+

employees/year onboarded within 24 hours of starting

70%

faster supply chain planning cycles

75%

of customer purchases are fully automated

80%

reduction in the time IT spends on administrative activities

2X

improvement in lead conversion

30%

improvement in Oracle Fusion Cloud Applications performance

“The Oracle Playbook for Operational Excellence details the secrets to the strategy that has enabled us to move faster and smarter, quickly adapt in the face of the unexpected, and continuously innovate.”

Doug Kehring, Executive Vice President, Corporate Operations

Nuestro marco para el éxito

Ponemos el foco incansablemente en las personas, los procesos y los sistemas para lograr más con menos.

  • Personal

    Nuestro objetivo es crear una cultura orientada al servicio que abrace la mejora continua. Esto incluye establecer metas comunes con el éxito del cliente como nuestra guía y utilizar dueños globales de procesos y soluciones para impulsar la responsabilidad y la mejora continua.

  • Procesos

    Revisamos constantemente nuestras operaciones comerciales, que subyacen a las experiencias que brindamos a nuestros clientes, empleados y socios. Entre otras cosas, incluye la optimización de procesos para crear las experiencias más sencillas posibles para nuestros clientes. Además, apostamos por reforzar y satisfacer a esas personas con una experiencia completamente automatizada y guiada que no requiere intervención manual.

  • Sistemas

    Aprovechamos Oracle Cloud Applications para impulsar nuestro negocio y lograr nuestros objetivos. Nuestro enfoque incluye centralizar las aplicaciones, implementar soluciones listas para usar, sin personalizaciones, utilizando las mejores prácticas incorporadas y aprovechando las actualizaciones en la nube que se lanzan de manera continua.

¿Cómo podemos ayudarte a tener éxito? Habla con un experto en la materia de Oracle.