Brøchner Hotels creates award-winning guest experiences with OPERA Cloud
Brøchner Hotels seamlessly connects point-of-sale, distribution, sales, catering, and property management systems with Oracle Hospitality OPERA Cloud.
Denmark | Hospitality
“When our systems are invisible for the guests, and it’s seamless, then it’s the perfect system….Since we used [Oracle] products, our guest experiences have been much better because colleagues have more time to be with the guests, and it gives them that extraordinary experience they are looking for.”
Brøchner Hotels, a family-owned company based in Copenhagen, Denmark, operates four distinctive boutique properties. Its on-premises system slowed down guest check-in, frustrated staff, and prevented them from delivering extraordinary experiences. Oracle Hospitality OPERA Cloud connects all areas of the business , from the back office and housekeeping to the restaurant and front desk, so staff can track a wide range of KPIs spanning inventory to sustainability, check guests in smoothly, monitor their stay, and resolve issues quickly. As Oracle automates manual tasks and surfaces actionable insights, every team member across departments can focus on serving each guest with care.