Oracle Restaurants Summit Agenda
Agenda
Registration
Welcome Reception
Registration
Breakfast
Keynote: Vision to Value: Simon de Montfort Walker on the Industry Applications and Embedded AI
Join us for a special address on Oracle's strategic investments, advantages, and practical applications of AI. Our opening keynote will spotlight how Oracle's secure data foundation, interoperable apps, industry depth, and high-performance AI services equip Industry teams to rapidly accelerate AI across their portfolios. We will focus on delivering measurable outcomes—smarter planning and merchandising, resilient supply chains, agile financials, automated service, and real-time decisioning—and on how to move from pilots to production at scale.
Serving the Future of Hospitality
AI will eventually change everything, requiring organizations to operate faster and smarter than ever before. And in this new reality, partnership is even more critical to success. Join us for an update on Oracle Consumer Industries, including examples of how your organization can partner with us to elevate service, optimize revenue, and build long-term loyalty for the AI-powered future.
Oracle Industries: Innovation at Work
Live DEMO, Apple/ Interactive session featuring: Mobile Order and Pay + Simphony Kiosk Vision AI; Cloud Connector; Payments AI Biometrics, Machine Learning; CrowdTwist Data Science roadmap; and NetSuite Next
Networking Break
From Possibility to Practice: Applied AI Restaurants Roadmap
The acceleration of AI is moving from hype to impact for restaurant teams. In this session, we'll pinpoint where value is materializing fastest and why—spanning operations, back office, fraud prevention, guest engagement, and revenue optimization. Attendees will leave with a clear view of what to expect from Oracle this year including prioritized use cases and product roadmap highlights.
Networking Break
Panel: Powering the Connected Guest: Embedded Payments, Transactions, and Loyalty
In today’s dynamic restaurant and venue landscape, delivering seamless and personalized guest experiences requires embedded payments, connected transactions, and intelligent loyalty—working together behind the scenes. This session will explore how a unified transaction foundation brings payments, engagement, and insight into a single experience, empowering staff, accelerating service, and strengthening guest relationships across every touchpoint. Panelists will share how modern, integrated platforms help operators simplify operations, unlock richer guest data, and turn everyday transactions into long-term value.
Panel: Loyalty as a Growth Engine
Delivering seamless, personalized guest experiences depends on embedded payments, connected transactions, and intelligent loyalty working together behind the scenes. This session explores how a unified transaction foundation brings payments, engagement, and insight into a single experience—empowering staff, accelerating service, and strengthening guest relationships across every touchpoint. Learn how integrated platforms help operators simplify operations, unlock richer guest data, and turn everyday transactions into long-term value.
Networking Lunch
Breakout Sessions
Engagement-based Loyalty Primer and ROIs
More Than a Transaction: How Payments Connect Guests to Your Brand
Winning Inside & Outside the Venue - FBGIU Solution Overview
Breakout Sessions
Simphony Modern Digital Transaction Platform
NetSuite Session
Operational Excellence in Sports, Entertainment and Large Format Venues
Breakout Sessions
Mobile Order and Pay
Consulting
Oracle Restaurants Back Office (powered by NetSuite)
Bringing Transparency & Security for Payments in Your Venue
Networking Break
Breakout Sessions
Food and Beverage trends in Hotel operations
Automating ERP and Financial Workflows with Embedded AI
Maximizing Fan Interactions and Lifetime Fan Value
Breakout Sessions
Partner Session
Simphony Plug-in marketplace
Wrap up Session
Breakout Sessions
Partner Session
Frontline Manager and Accelerator Updates
The Evolution of the stadium - Fireside Chat
Breakout Sessions
Fiscal Update
More Than a Transaction: How Payments Connect Guests to Your Brand
Evening Reception
Breakfast
Platform for Innovation: Customer and Partners Showcase
In this session, we'll highlight three award-worthy demonstrations of how Oracle customers and partners are innovating on Oracle APIs.
Connected Brands, Continuous Journeys: The Oracle Consumer Industries Advantage
Consumer expectations are converging across dining, shopping, and stays. Guests want the same speed, recognition, and convenience everywhere—mobile-first journeys, frictionless payments, real-time offers, and consistent service that travels with them across channels and brands. At the same time, operators face tighter margins, labor variability, supply volatility, and rising data privacy demands. This session unpacks the cross-industry trends reshaping restaurants, retail, and hotels—from the blending of digital and physical touchpoints to the rebirth of loyalty as a value exchange, to the rise of embedded AI that personalizes at scale while improving operational resilience.
Networking Break
Disrupting Point of Purchase: How the Rise of MCP is a Pivotal Turning Point for the Industry
3DPs, traditional search engines, and even first-party channels face a new challenge in getting consumers to discover, decide, and buy due to the rapid growth of AI agents where consumers simply say, “Find me a restaurant in Chicago with great sushi close to work.” Find out how Oracle is working to help restauranteurs and get a deeper understanding of this new disruptor.
Payments Without the Pain
Tired of trying to balance credit card terminals with receipts and reports? See why more customers are turning to Oracle Payments to automate payment processing and reduce the admin burden and overhead.