Oracle Touchpoints
Oracle Touchpoints uses data across a unified HCM suite to provide managers with personalized team insights, recommended actions, and continuous check-ins so they can empower their people to show up as their best selves every day.
Oracle Touchpoints features
Team Touchpoints
Help managers see how their team is doing and who may need more support.
AI agenda builder
Suggest discussion topics that help employees stay on track, address obstacles, and feel valued.
AI meeting assistant
Propose summaries and follow-up items from check-ins to support an ongoing one-on-one cadence.
AI-generated team digest
Summarize team check-ins and notes in a digest that highlights team status, sentiment, and needs.
Digest from check-in templates
Roll up check-ins by template to focus summaries on topics such as performance or career development.
Employee drill-down
Drill into an employee’s check-in responses to understand what’s behind the summary and prep for one-on-one meetings.
Manager time savings
Save time by asking the Team Sync AI agent for guidance, then have it take the actions it recommends.
In-the-moment sentiment
Provide an easy way to share feedback, prompt manager action, and highlight employees’ most pressing needs.
Regular check-ins
Help employees prepare for and track one-on-one conversations with a record of past and upcoming check-ins.
AI-recommended topics
Help employees stay on track and address obstacles with AI-recommended discussion topics for one-on-ones.
Performance, growth, and well-being focus
Help employees get clearer support for their performance, growth, and well-being through ongoing conversations with their manager.
Personalized manager coaching
Give managers step-by-step coaching for tough talks, recognition, and day-to-day leadership moments.
Full manager and team context
Pull together information from one-on-ones, feedback, performance reviews, goals, and team interactions to guide what to do next.
Leadership development support
Help managers build leadership skills with coaching that adapts to their team dynamics and priorities.
Grounded in your environment
Keep data protected within the Oracle environment and aligned with your procedures and priorities.
Improve engagement with new adoption accelerators.
Key benefits of Touchpoints
Develop better managers and stronger leaders
Give managers AI coaching and guidance based on signals from across Oracle Cloud HCM to support day-to-day people leadership.
Save managers time
Help managers work smarter with summaries of team updates and recommended actions from the Team Sync AI agent.
Spot who needs support
Make it easy for managers to view team trends and let them drill into an employee’s check-in responses to prep for one-on-one conversations and coaching.
Give employees a simple way to ask for help and keep growing
Give employees ways to share sentiment, flag obstacles, and get clearer support for goals and growth through check-ins.
Product Tour—Oracle Touchpoints
Oracle Fusion Cloud Touchpoints
Oracle Touchpoints is an employee engagement solution built to enhance manager-employee relationships. It leverages AI to help time-constrained managers work smarter, surfacing relevant team insights and suggested actions.
Help managers drive performance and potential
Enable managers to get a sense of how their team is doing and quickly identify who may need more support.
Support and keep employees on track
Give managers the insights they need to help their employees stay on track, address obstacles, and feel valued with AI-recommended topics. Maintain an ongoing, impactful cadence with a summary and follow-up items proposed by AI.
Drive continuous performance
Cultivate an agile workforce with continuous skill development conversations.
Empower individuals to get the right support
Provide a way for employees to directly communicate with their managers about how they’re doing and where they need support.
Help employees grow within the organization
Help employees grow within the organization Empower workers to level up in their career and adapt to evolving responsibilities with AI-suggested development topics. Drive business outcomes with suggested goals based on check-in conversations.
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Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.