Oracle Customer Experience (CX) Training and Certification

Oracle Training and Certification offers a variety of role-based learning paths and specialized certifications to help organizations deliver consistent, personalized customer experiences by maximizing their use of Oracle Cloud CX applications. Digital training equips your CX users with best practices for Oracle CX service automation, revenue transformation, and unified sales and marketing solutions.

Watch the Oracle Advertising and CX video (2:13)

Learn more about Oracle Cloud CX training

Discover more training and certification options for Oracle CX solutions.

  • Oracle Sales

    Learn how Oracle Sales applications help you engage with customers earlier and close deals more often with training on sales force automation, sales performance management, incentive compensation, and partner relationship management solutions and capabilities.

  • Oracle Marketing

    Learn how Oracle Marketing applications help you personalize every customer experience with training on Oracle Fusion Cloud Eloqua Marketing Automation, Oracle Fusion Cloud Responsys Campaign Management, and Oracle Fusion Cloud Unity Customer Data Platform.

  • Oracle Service

    Learn how Oracle Service applications help you develop lasting customer relationships with training on Oracle Fusion Cloud B2C Service, Oracle Fusion Cloud Field Service, and Oracle Fusion Cloud Intelligent Advisor.

Get started with Oracle Training and Certification

Take free training courses

Become an Oracle Learning Explorer and earn accreditation badges for entry-level courses.

Join the Oracle Training and Certification Learning Community

Connect with Oracle Cloud experts, peers, and practitioners to collaborate and innovate.

Read the Oracle Training and Certification Blog

Discover the latest training and certification news, top industry trends, and tips to further develop your skills directly from Oracle Training and Certification experts.

Contact Oracle Training and Certification Sales

Talk to a digital learning expert about Oracle Training and Certification solutions.