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Oracle Support and Services at Oracle OpenWorld 2014

Tips and Best Practices from the Front Lines

Oracle Support and Services works side by side with millions of Oracle users around the world—we see what works and what doesn't, wins and losses. Through this experience we've captured tips and best practices to save you time, help you innovate, and get the most from your Oracle investment.

While you're at Oracle OpenWorld, we invite you to take advantage of this exclusive annual opportunity to interact with Oracle Support and Services experts. With 56 sessions, hands-on demos, special events, and more, you'll find relevant, useful information based on proven patterns of customer success.


Conference Highlights

For details on all sessions, please refer to the Oracle OpenWorld Content Catalog or the Focus On Oracle Services and Support document.


Oracle Premier Support Conference Sessions

Discover powerful proactive support tools and learn best practices to help you get the most out of your time and your Oracle products. View the complete list of sessions.

Featured sessions include:


Oracle Advanced Customer Support Services Conference Sessions

Learn best practices from Oracle experts, who are joined by customers leveraging Oracle Advanced Customer Support Services to enable success in their enterprise. View the complete list of sessions.

Featured sessions include:


Oracle Consulting Conference Sessions

Hear directly from Oracle experts joined by customers who are leveraging Oracle Consulting for faster adoption and ROI to help them succeed using the Oracle stack—from applications and middleware through database and systems. With architecture, upgrade, and migration services, Oracle Consulting helps you achieve your goals quickly and effectively. View the complete list of sessions.

Featured sessions include:


Business Transformation Conference Sessions

In these informative sessions presented by Oracle thought leaders, you'll hear first-hand how organizations are developing sharper, smarter, faster strategies. These strategies help them grow and meet today's changing business requirements with modern business platforms that drive innovation, create value, lower cost, and reduce risk. View the complete list of sessions.

Featured sessions include:


Oracle University

Make the most of your Oracle OpenWorld conference experience by attending Oracle University. Oracle University offers several deep-dive training seminars on Sunday, September 28 that cover the most popular Oracle technology topics. Don't miss this opportunity to maximize your Oracle OpenWorld experience in 2014. Learn more about these single-day training sessions.

Conference sessions include:


Oracle Managed Cloud Services Conference Sessions

Learn from managed cloud customers and executives how they're leveraging Oracle Managed Cloud Services to rapidly and safely move to the cloud, operate at peak efficiency, and protect and enhance their Oracle investments. View the complete list of sessions

Featured sessions include:


Oracle Software Security Assurance

Did you know that through Oracle Premier Support you derive significant benefits from Oracle's ongoing security assurance effort? Presented by Oracle's security experts, these case-study sessions will provide you with a deeper understanding of how security vulnerabilities can be avoided through sound secure development practices, and how vulnerabilities can be resolved when they have made their way into production environments. Learn more about Oracle Security at Oracle OpenWorld.


Networking Events and Opportunities

My Oracle Support Monday Mix Event

Join us for a fun and relaxing happy hour at the annual My Oracle Support Monday Mix. This year's gathering is Monday, September 29 from 6 to 8 p.m. at the Thirsty Bear Brewing Company—just a three-minute walk from Moscone Center.

After a busy day at Oracle OpenWorld, take a break and unwind with your peers. Stop by and get to know the people you depend on from Oracle Support—as well as key Oracle Support executives and developers—over cocktails and hors d'oeuvres. Admission is free for Oracle Premier Support customers who show their Oracle OpenWorld badge. We'll see you there!

Learn more

Oracle Support Stars Bar and Mini Briefing Center

Visit us Monday, Tuesday, and Wednesday in the Moscone West Exhibition Hall (booths 3461 and 3908) for answers to your toughest support questions, along with 10-minute briefings that provide tips and best practices for maintaining, supporting, and upgrading Oracle products. As always, our experts are on hand to speak with you about all of Oracle's most popular products—from systems and databases to middleware, applications, and cloud. You can also learn about Oracle Advanced Customer Support, which offers personalized and proactive mission-critical support for organizations seeking to maximize the availability, performance, and value of their Oracle solutions.

Learn more

Oracle Consulting Center

Are you considering a move to the cloud but aren't sure how to get started? To help you define a strategy and take maximum advantage of this technology, Oracle Consulting delivers architecture, migration, and implementation services to help you quickly and effectively deploy your cloud environment. Whether you're moving to an Oracle Cloud application, managing existing Oracle applications, or tying them all together, Oracle Consulting experts have years of experience to help you reduce risk, save time, and lower costs. Stop by the Oracle Consulting Center during Oracle OpenWorld to meet with an expert, network with peers, discuss best practices, and learn more.

The Oracle Consulting Center is conveniently located in Moscone Center West on Level 3. Meet with an expert during these times:

Monday, September 29: 9:00 a.m.–6:00 p.m.
Tuesday, September 30: 9:00 a.m.–6:00 p.m.
Wednesday, October 1: 9:00 a.m.–6:00 p.m.
Thursday, October 2: 9:00 a.m.–2:00 p.m.


Services Demo Pods

Want to see cutting-edge services and support tools in action? Check out our demo pods that feature the latest services innovations. Services demo pods can be found at the Oracle OpenWorld DEMOgrounds within key product areas, including database, applications, and systems. Click here to learn more.