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Oracle Support Stars Bar and Mini-Briefing Center

Come on up to the Support Stars Bar and get the answers you need from Oracle Support experts. Learn about new features and tools that will help make your job simpler.

Moscone West Exhibition Hall, Booths 3461 and 3908

Find Answers: Ask the stars of Oracle Support your toughest questions

Get Proactive: Discover powerful new proactive support tools

Level Up: Maximize system availability with advanced services

Win a Prize: Attend a 10-minute mini-briefing for your chance to win


Hours

Monday, September 29: 9:45 a.m.–6:00 p.m.

Tuesday, September 30: 10:00 a.m.–6:00 p.m.

Wednesday, October 1: 9:30 a.m.–3:30 p.m.


Find Answers

Our product experts are here to help. Just visit Moscone West Exhibition Hall, booth 3461, and ask the stars of Oracle Support your toughest questions. We will have senior support engineers with product specialties spanning all major areas from systems and database products to middleware, applications, and Oracle Cloud.

Oracle Operating Systems, Servers and Storage

Walter Fisch | Solaris and Network Domain, Director

Alfred Mayerhofer | Solaris and Network Domain, Senior Principal Technical Support Engineer

Tom Chalfant | SPARC Domain, Chief Technologist

Remco Lengers | Innovation and Technology Office, Proactive Support, Senior Manager

Daniel Green | Disk Domain, Senior Technical Support Engineer

Jeff Nieusma | Disk Domain, Senior Principal Technical Support Engineer

Arturo Bernal | Solaris and Network Domain, Principal Technical Support Engineer

Muppalla Sridhar | Solaris and Network Domain, Senior Principal Technical Support Engineer

Raphy Pallikunnath | Solaris and Network Domain, Manager

Greg Huff | x86 Domain, Principal Technical Support Engineer

David Lafko | SPARC Domain, Senior Principal Technical Support Engineer

Susan Zwinger | Innovation and Technology Office, Vice President

Oracle Database, Oracle Enterprise Manager, and Oracle Engineered Systems

Roger Knopf | Database, Product Release Readiness Director

Michael Matagrano | DB Performance, Senior Manager

Roderick Manalac | Database, Consulting Technical Advisor Center of Expertise (COE)

Mauro Pagano | DB Performance, Senior Principal Technical Support Engineer

Scott Jesse | DB Scalability and Storage, Director

Suryadi P. Tjhang | DB Scalability, Principal Technical Support Engineer

Yiyan Yang | DB Scalability, Senior Principal Technical Support Engineer

Bryan Vongray | DB Scalability, Senior Principal Technical Support Engineer

Christopher Grey | High Availability, Principal Technical Support Engineer

Scott Simmons | Information Integration, Principal Technical Support Engineer

Kathy Ting | Enterprise Manager, Principal Technical Support Engineer

Amy Sears | Enterprise Manager, Product Release Readiness Manager

Sohail Zamurad | Enterprise Manager, Principal Technical Support Engineer

Farouk Abushaban | Exadata, Senior Principal Technical Support Engineer

Christiana Gwin | Engineers Systems/Platinum, Customer Incident Manager Lead

Gauranga Banerjee | Exadata, Principal Technical Support Engineer

Coby Adams | Exadata/SPARC SuperCluster, Senior Principal Technical Support Engineer

Jaime Figueroa | Exadata, Senior Principal Technical Support Engineer

Ashok Paramasivan | Exalogic, Principal Technical Support Engineer

Rob Read | Exalogic, Director

Christina Truong | Exalytics, Principal Technical Support Engineer

Vikram Patel | Exalytics, Principal Technical Support Engineer

Oracle Fusion Middleware

Merrick Huang | Middleware, WCP, Principal Technical Support Engineer

Lawrence Chow | Middleware, Java Senior Principal Technical Support Engineer

Murali Govindu | Middleware, OTD/iPlanet, Principal Technical Support Engineer

Mitra Veluri | Middleware, BIEE, Senior Principal Technical Support Engineer

Priya Candadai | Middleware, Essbase, Principal Technical Support Engineer

Jack Zhang | Middleware, Planning, Principal Technical Support Engineer

Sreedhar Ramanan | Middleware, OIM Sun, Senior Manager, Customer Support 

Kavitha Kulkarni | Middleware, OIM Sun Legacy, Principal Technical Support Engineer

Chitra Sabapathy | Middleware, OAM, Principal Technical Support Engineer

Laurent Goldsztejn | Middleware, WLS, Principal Technical Support Engineer

Ken Vincent | Middleware, Application Servers, Senior Principal Technical Support Engineer

Antonella Giovannetti | Middleware, SOA, Senior Technical Support Engineer

Cordell Melgaard | Middleware, WebCenter Content, Senior Principal Technical Support Engineer

Gautam Singh | Middleware, JVM / JRockit /Coherence, Senior Principal Technical Support Engineer

Sunil Hingorani | Middleware, COE, Director, Proactive Support

Oracle Cloud

Deana Haya | Taleo Enterprise, Principal Technical Support Engineer

Laurie Tanner | Taleo Enterprise, Technical Support Engineer Integrations

Levi Dyckman | RightNow, Customer Care Agent

Lisa Mason | Taleo Learn, Principal Technical Support Engineer

Kimthu Doan | Cloud Support, Director

Oracle Fusion Applications

Kathy Heitmann | Fusion HCM, Principal Technical Support Engineer

Marc Lamarche | Fusion HCM, Senior Director

Tony Phetbourom | Fusion CRM, Principal Technical Support Engineer

Khaled Ibrahim | Fusion Sales Cloud, Director

Haripriya Panchagnula | Fusion Financials, Senior Principal Technical Support Engineer

Rajendra Verma | Fusion GRC, Principal Technical Support Engineer

Marcio Abrantes | Fusion SCM/PRC, Senior Manager

Kuldeep Chaudhari | Fusion Applications, Vice President

Christiaan Hofland | Fusion AppsTech, Director

Oracle E-Business Suite Applications

Buffy Ransom | E-Business Suite, Vice President

Mazen Khanfar | Manufacturing, Senior Director

Hillary Davidson | CRM, Senior Director

Andrew Lumpe | Financials, AP and PA, Senior Principal Technical Support Engineer

Stephen Horgan | Payables, Senior Principal Technical Support Engineer

Bill Burbage | ATG, Senior Principal Technical Support Engineer

Jason Brincat | ATG, Senior Principal Technical Support Engineer

Deidre Engstrom | E-Business Suite, Proactive Support, Senior Director

Mayuri Panchal | ATG, Senior Support Product Manager

Phil Merlano | ATG, Principal Technical Support Engineer

Cindy Bond | GL / FA, Principal Technical Support Engineer

Vicky Vidal | Receivables, Senior Manager

Les Phillips | Receivables, Principal Technical Support Engineer

Vanha Le | Purchasing, Principal Technical Support Engineer

Samir Othman | Core Manufacturing, Principal Technical Support Engineer

Veena Raina | Order Management, Principal Technical Support Engineer

Edgar Arroyo | Logistics - PDH, Senior Manager

Dawn Stockdale | VCP Manufacturing, Senior Manager

Kevin McDermott | ATG, Senior Principal Technical Support Engineer

Jim Gadd | CRM, Senior Principal Technical Support Engineer

Diana Dmitrowich | HCM, Senior Manager

James Bressler | HCM, Principal Technical Support Engineer

David Heisler | ATG,Senior Principal Technical Support Engineer

Lauri Williams | ATG, Proactive Support, Director

JD Edwards Applications

Jim Callan | JD Edwards E1, Senior Manager

James Booth | JD Edwards E1 Technology, Senior Technical Support Engineer

Vernita Hamilton | JD Edwards E1 HCM, Principal Technical Support Engineer

Mike Curley | JD Edwards E1 Distribution, Senior Principal Technical Support Engineer

PeopleSoft Applications

Mary June Dorsey | PeopleSoft Applications Senior Director

Ron Coe | PeopleSoft Applications, Senior Principal Program Project Manager

Harshada Patgaonkar | PeopleSoft PeopleTools, Principal Technical Support Engineer

Ganesan Sankaran | PeopleSoft PeopleTools, Principal Technical Support Engineer

Brande Timmons | PeopleSoft HCM, Senior Technical Support Engineer

Tanya Tikhonenko | PeopleSoft HCM, Principal Technical Support Engineer

Jack Martinez | PeopleSoft FMS, Principal Technical Support Engineer

Owen Richards | PeopleSoft SCM, Principal Technical Support Engineer

Joanne Herren | PeopleSoft EPM, Principal Technical Support Engineer

Siebel CRM Applications

Iain McGonigle | Siebel CRM Applications, Senior Director

Prem Laksmanan | Siebel Technologies, Senior Director

Tim Craig | CRM On Demand, Senior Manager

Alex Prisajni | CRM Delivery, Principal Technical Support Engineer

Karen Chen | CRM Delivery, Principal Technical Support Engineer

Muneer Uddin | Siebel/Fusion, Senior Principal Support Product Release Readiness Manager

Oliver Kelly | Inquira, Principal Technical Support Engineer

Proactive Support

Anish Desai | Oracle Applications, Proactive Support, Director, Supportability Engineering

Angie Glielmi | Oracle Applications, Proactive Support, Senior Principal Technical Support Engineer

Kori Stevens | Oracle Retail, Proactive Support, Principal Project Lead

Advanced Customer Support

Sanjay Anne | Director, Product Management

Mark Bagozzi | Director, Product Management

Mauricio Goez | Manager, Customer Response Team

Puventhrie Naidoo | Senior Manager, Sales Development

Jeff Oparka | Senior Principal Program Manager

Christie Radunsky | Program Manager, Sales Development

Nikki Rusconi | Program Manager, Business Development

Kelly Schitter | Senior Program Manager, Business Development

Support Account Management

Joe Alampi | Senior Director

Venkat Babu | Director

Carrie Burton | Senior Principal Support Account Manager

Larry Callaghan | Senior Principal Support Account Manager

Silvia Ijs-Di Chiara | Senior Principal Support Account Manager

Sarina Ciraulo | Support Account Manager

Michael Dellutri | Principal Support Account Manager

Alex Dounaevski | Senior Principal Support Account Manager

Brad Eckensberger | Principal Support Account Manager

David Emel | Senior Director

Kamelia Gouchev | Support Account Manager

Mike Harkin | Senior Principal Support Account Manager

Pam Keene | Senior Principal Support Account Manager

Kirsty Lawrenson | Partner Support Director

Ken Marchione | Support Account Manager

David Parsons | Principal Service Account Manager

Gregory Petruzzi | Support Account Manager

Arden Romanillos | Director

Margaret Shawcross | Partner Support Director

Mark Vito | Support Account Manager

Christopher White | Partner Support Manager

Pamela Young | Director


Get Proactive

Discover powerful new proactive support tools, services and best practices to help you prevent problems, resolve issues more quickly and upgrade without breaking a sweat.  Ask us about Oracle Platinum Services, Oracle Auto Service Request, Oracle Upgrade Advisors, the My Oracle Support Accreditation Program, and more.


Level Up

Stop by our new table for Oracle Advanced Customer Support, where you can talk to experts about best practices and specialized services for maximizing the availability, performance and value of Oracle products.


Win a Prize

Attend a 10-minute mini-briefing at Moscone West Exhibition Hall, booth 3908, for your chance to win. Every briefing will contain valuable tips and best practices presented by Oracle Support experts. You are sure to leave with great ideas that will make your life easier and help you get the most from your Oracle products.