Deliver consistent, connected, and personalized brand experiences with an integrated set of applications that span the entire customer lifecycle
Find out what Forrester said about Oracle CX Cloud Suite vs. Salesforce in their latest report.
Oracle's latest CX innovations - Oracle Engagement Cloud and Oracle Adaptive Intelligent applications - are redefining customer experience.
estimated annual revenue loss for businesses not offering a positive customer experience
(Source: Global Insights on Succeeding in the Customer Experience Era, Oracle, 2013)
Oracle's comprehensive solution suite for marketing, e-commerce, sales, service, and social media helps you deliver superior customer experiences that foster advocacy and revenue growth.
Modernize your business with native mobile, social, and analytic technologies. Best-in-class, integrated applications help you beat the competition.
“Kent County Council adopted the Oracle Service Cloud solution to efficiently manage workload and flex resources to create a better customer experience and a higher productivity rate for its agents.”
“We see social media driving business results…more viewership, engagement and partnerships with advertisers and marketers. It's our obligation to continue to connect with fans.”
“ Customers are receiving greater value by being part of the enhanced loyalty program and financially it's been a benefit for Southwest”
“The new battleground for commerce is social, local and mobile…To deliver a context aware, unique experience…Mobile has changed everything. Mobile has put us back on the map.”