Oracle CX—Customer Experience Solutions

Customer Experience
Oracle CX Cloud

Deliver consistent, connected, and personalized brand experiences with an integrated set of applications that span the entire customer lifecycle

Elevate Your Game
Forrester Names Oracle a Leader in Wave for CRM Suites

Find out what Forrester said about Oracle CX Cloud Suite vs. Salesforce in their latest report.

Modern Best Practice E-Book
Beyond 360: New Cloud Apps Redefine Customer Experience

Oracle's latest CX innovations - Oracle Engagement Cloud and Oracle Adaptive Intelligent applications - are redefining customer experience.

Oracle Customer Experience

Discover Oracle Customer Experience
  • Complete
  • Connected
  • Data-Driven
  • Modern
  • Industry-Tailored
See how Kent County Council Increases Agent Productivity with Oracle
See how Kent County Council Increases Agent Productivity with Oracle
 

Kent County Council adopted the Oracle Service Cloud solution to efficiently manage workload and flex resources to create a better customer experience and a higher productivity rate for its agents.

NBC Sports Engages Fans with Oracle Cloud
NBC Sports Engages Fans with Oracle Cloud
 

We see social media driving business results…more viewership, engagement and partnerships with advertisers and marketers. It's our obligation to continue to connect with fans.

– Mark Lazarus, Chairman, NBC Sports Group
Southwest Airlines is Miles Ahead
Southwest Airlines Is Miles Ahead
Customers are receiving greater value by being part of the enhanced loyalty program and financially it's been a benefit for Southwest
–Ryan Green, Senior Director, Loyalty and Partnerships, Southwest
Walgreens Delivers
Walgreens Delivers Context-Aware, Unique Experiences
 

The new battleground for commerce is social, local and mobile…To deliver a context aware, unique experience…Mobile has changed everything. Mobile has put us back on the map.

— Jason Fei, Director Architecture, E-commerce, Walgreens

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