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Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coveragae and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.
Oracle is dedicating significant resources to ensuring that you—as the customer of a predecessor company that is merging with Oracle—receive special handling and extraordinary support during our transition of people, processes, tools, and company entities. Access Support for your products:
Need Help? Go to My Oracle Support to:
You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support.
Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support).
Country | Support Hotline | Support Renewal Sales |
---|---|---|
Argentina | Acceso directo: 0800.666.0173 Vía AT&T Direct: 0800.555.4288 ó 0800-222-1288 conectar a 877.767.2253 |
+54 1152996000 |
Belize | Vía AT&T Direct: 811 conectar a 877.767.2253 | +506.2205.5554 |
Bolivia | Vía AT&T Direct: 800.10.1110 conectar a 877.767.2253 | 0800.0178 |
Brazil | Toll Free: 0800.891.5899 Direct Access: +55.11.5189.1001 Fax: +55.11.5189.1101 |
Toll Free: 0800.891.4436 Direct Access: +55.11.5189.1000 Fax: +55.11.5189.1189 |
Caribbean Islands (Except Puerto Rico, Republica Dominicana Netherlands, and Aruba) |
AT&T Direct® Access Number 877.767.2253 | +506.2205.5554 |
Central America | Para numeros telefonicos, por favor refierase al pais de preferencia. | +506.296.1530 |
Chile | Acceso Directo: +56.22.830.7810 Acesso Directo Hospitality only: +56 22 830 7626 Acceso Directo: 188.800.800.075 Vía AT&T Direct: 800.225.288 ó 800.360.311 conectar a 877.767.2253 |
+56.22.666.5000 |
Colombia | Acceso Directo:01.800.912.1586 Vía AT&T Direct: 018009110010 conectar a 877.767.2253 |
+571.611.9600 |
Costa Rica | Acceso Directo: 0.800.011.0515 Vía AT&T Direct: 0.800.0.114.114 conectar a 877.767.2253 |
0.800.011.0621 |
Ecuador | Vía AT&T Direct: 1999119 conectar a 877.767.2253 | +1.800.67.2253 |
El Salvador | Vía AT&T Direct: 800.1288 conectar a 877.767.2253 | +506.2205.5554 |
Guatemala | Vía AT&T Direct: 138126 or 9999190 ó 0800-222-1288 conectar a 877.767.2253 | +506.2205.5554 |
Honduras | Vía AT&T Direct: 800.0.123 conectar a 877.767.2253 | +506.2205.5554 |
Jamaica | Vía AT&T Direct: 1.800.872.2881 877.767.2253 | +1.809.960.2359 |
Mexico | Acceso Directo: 800 6721052 Acceso Directo: 001.877.767.2253 Vía AT&T Direct: 800.288.2872 conectar a 877.767.2253 |
+52.55.9178.3000 |
Nicaragua | Vía AT&T Direct: 1.800.0174 conectar a 877.767.2253 | +506.2205.5554 |
Panamá | Acceso Directo: 001.877.767.2253 Via ATT direct: 800.0109; conectar a 877.767.2253 |
+507.263.9077 |
Paraguay | Vía AT&T Direct: 008.11.800 conectar a 877.767.2253 | +506.2205.5554 |
Peru | Acceso Directo: 0800.50.718 Vía AT&T Direct: 080050288 / 080070088 conectar a 877.767.2253 |
+51.1.615.1000 |
Puerto Rico | 877.7.ORACLE | +1.787.999.3100 |
República Dominicana | Acceso Directo: 1.877.767.2253 Vía AT&T Direct: 1.800.872.2881 conectar a 877.767.2253 |
+57 1 611 6734 |
Trinidad | Vía AT&T Direct: 1.800.872.2881 877.767.2253 | 1.868.624.4203 |
Uruguay | Vía AT&T Direct: 000.410 conectar a 877.767.2253 | +54.11.4.341.8100 |
Venezuela Includes Netherlands Antilles (Curacao, Bonaire, Saba, Sint Eustatius and Sint Maarten , Aruba, and Sur Inam) |
Venezuela: Aceso Directo: 0800.100.2057 Via ATT direct: 0800.2255.288; conectar a 877.767.2253 Netherlands Antilles: |
Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support).
Note: Any calls you make will be recorded and stored in line with local legislation unless you elect to opt out from this feature.
Home Global Support Center: United Kingdom
* Calls to 180.2000.170 will incur charges which may vary depending on whether you call from a landline or mobile. When calling this German Support number you currently will be charged 0.06 EUR including VAT per call from a landline and up to 0.42 EUR including VAT per minute for calls from a mobile phone (for some mobile carriers rates may vary).
Country | Support Hotline | Support Renewal Sales |
---|---|---|
Albania | +386.1.588.89.00 | 74956606464 |
Armenia | Please see CIS | 37411619594 |
Austria | +43.1.33777.555 | +43.1.33777.065 |
Bahrain | 80004238 | 27214007248 |
Belgium | +32.2.719.12.12 | 3227195373 |
Bosnia and Herzegovina | +387.33.95.89.89 | +387.33.95.89.39 |
Bulgaria | +359.2.923.8130 | +359.2.923.8168 |
Cameroon | +20235350755 | 27214007248 |
Central Asia Territory (CAT) (Azerbaijan, Turkmenistan, Tajikistan, Kirgizstan, Georgia, Armenia and Uzbekistan) |
+7.495.641.15.51 | 994124888145 |
Community of Independent States (CIS) (Mongolia, Belarus and Moldova) |
+7.495.641.15.51 | 74956606435 |
Croatia | +385.1.632.32.22 | +385.1.630.63.36 |
Cyprus | +35722694693 | +35722694692 |
Czech Republic | +420.221.438.199 | 420220437052 |
Denmark | +45.44.80.80.81 | 4544808470 |
Egypt | +202.35350755 | 20 235 350 789 |
Estonia | +372.628.7777 | +372.628.7713 |
Finland | +358.9.54.94.1300 | 358954941292 |
France | +33.1.57.60.21.22 | 33 146 856 644 |
Gabon | +20235350755 | +20235350789 |
Germany | +49.180.2000.170 Charges: From landlines 0.06 EUR per call, from mobile up to 0.42 EUR per minute. (Learn more) |
+49.891.430.2828 |
Greece | +30.210.67.89.450 | +30 210 678 9215 |
Hungary | +36.1.2241800 | 3618017722 |
Israel | +972.3.9273677 | +44.207.1312.982 |
Italy | +39.06.52436.400 | 39 028 733 5050 |
Ivory Coast | 2 Stage dialing: First 00.111.11 then 800.379.0402 | 27214007248 |
Jordan | +962.6.5200895 | 27214007248 |
Kazakhstan | +7.727.320.1643 | 77272442714 |
Kenya | +254.20.288.9.150 | 27214007248 |
Kuwait | Local access: +96522203638 Alternate number: +974 444 627 67 |
20235350789 |
Latvia | +371.6704.6086 | +371.6704.6080 |
Lebanon | +9611963240 | 20235350789 |
Lithuania | +370.5.204.76.40 | +370.5.204.75.37 |
Luxembourg | +352 4911 3345 | 35227000670 |
North of Macedonia | +386.1.588.89.00 | 27214007248 |
Malta | +800.62.474 | +386.1.588.88.58 |
Mauritius | Toll Free: +8020440036 | 27214007248 |
Morocco | +212522977095 | 27214007248 |
Netherlands | +31.30.6699444 | 31306699292 |
Nigeria | +20235350755 | 27214007248 |
Norway | +47.6752.6752 | 4767526705 |
Oman | +971.4.3909040 | 27214007248 |
Poland | +48221682416 | 48221682411 |
Portugal | +351.21.423.52.00 | 351214237535 |
Qatar | +971.4.3909040 | 20235350789 |
Romania | +40213678810 | 40213677047 |
Russia | +7.495.641.15.51 | 74956606464 |
Saudi Arabia | Toll Free: 800.844.0538 (Saudi Telecom Fixed and Mobile Network) Toll Free: 800.850.0093 (Bharti Airtel Fixed and Mobile Network) Local Access: +966.11.273.9977 |
20 235 350 789 |
Senegal | +20235350755 | 27214007248 |
Serbia and Montenegro | 381112016830 | 381112016833 |
Slovakia | +421.2.5728.8600 | 421257288771 |
Slovenia | +386.1.588.89.00 | +386.1.588.89.01 |
South Africa | +27.11.319.4010 +27.21.400.7282 |
27214007248 |
Spain | +34.91.6312174 (if calling from outside Spain) +902.312.174 |
34 916 267 676 |
Sweden | +46.8.477.3600 | 46317335538 |
Switzerland | +41.61.425.62.00 | 0800 561449 |
Tanzania | +20235350755 | 27214007248 |
Tunisia | +202.35350755 | |
Turkey: Istanbul region | +90.212.329.68.20 | 90 212 329 6819 |
Turkey: Ankara region | +90.312.248.8999 | 90 212 329 6819 |
United Arab Emirates | +971.4.3909040 | 97143909332 |
Abu Dhabi | +971.4.3909040 | |
Ukraine | 380444986942 | |
United Kingdom and Republic of Ireland | +441189247900 | +44.207.1312.982 / 35318031792 |
Zimbabwe | +20235350755 | 27214007248 |
Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support).
Country | Support Hotline | Support Renewal Sales |
---|---|---|
Australia | +61.132.370 +61.2.8817.7600 |
1.800.787.901 +61.2.94912850 |
Bangladesh | Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005) +65.6436.1003 |
92512099711 |
China | 800.810.0366 4008.980.890 |
400 669 1900 +86 10 61065483 |
Hong Kong | 800.963.604 +852.2866.9582 001 86 4008.980.890 (IDD rates applicable) |
+852.3655.7975 |
India | Technical Support Hotline a) 000 800 100 7534 b) +1 800 711 1005 |
Support Renewal Hotline 0008000402728 |
Indonesia | +62.21.2555.2010 Alternate Singapore Number +65 6436 1003 |
6565012337 |
Japan | 0120.099638 | +81-3-6834-6045 |
Korea | +82.1588.8501 | 080.909.0880 +82.2.21947966 |
Macau | 0800-559 | 852.3655.7975 |
Malaysia | 1 800 880 329 | 60322993354 |
Nepal | Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005) +65.6436.1003 |
92512099711 |
New Zealand | 0800.478.776 +61.2.8817.7600 |
0800466709 +64.9977.2110 |
Pakistan | Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005) +65.650.12200 |
92512099711 |
Philippines | 1800 1651 0500 | 63.2.84791129 1800-144-100-66 |
Singapore | 800.616.1618 (support hotline) +65.6436.1003 (support hotline) |
6565012337 |
Sri Lanka | 800.7111.005 | 92512099711 |
Taiwan | 0800.077677 | 886 2 8726 7561 |
Thailand | 0018006112759 | |
Vietnam | 12065299 Alternate number +84 2 835211445 |
1 800 880 329 |