Oracle Utilities

Oracle Utilities

Oracle Utilities Icon Oracle Buys Opower

Together, Oracle and Opower will become the largest cloud provider to the US$2.3 trilllion utilities industry.

Oracle IaaS ile gerçek müşteri başarısı öykülerini okuyun.

Can You Deliver Performance Excellence?

Develop Strategic, Efficient Processes

The key to achieving operational excellence lies in adopting the technologies that enable utilities to deliver reliable, secure, and scalable technologies and processes that deliver results for your customers.

Utilities Overview Infographic
62%

Utilities that have a data analytics skills gap

Data analytics skills gap
Data analytics skills gap icon
50%

Utilities using smart grid data to increase customer satisfaction

Smart Grid Data
Smart Grid Data icon
20%

Utilities’ self-rating of A+ for getting information to the people who need it

Utilities A+ self rating
Utilities A+ self rating icon
Utilities prepared for data influx
17%

Utilities that are completely prepared for the data influx

Utilities prepared for data influx icon

Utilities Industry Segments


In the Spotlight

Study: On Cloud Now: Cloud Technologies for Utilities

Survey

An Oracle Utilities Study

A recent survey of 100 North American executives shows that utilities are embracing the cloud.

E-Book: Transforming Complex Data into Business Value

EBook

Utilities Focus on Analytics

Data analysis provides a base for planning, process, and strategic decision-making.

End-to-End Utility Solutions

Resources

Designed for Utilities

Oracle helps utilities deliver vital services—and helps them meet their biggest challenges.


ESB Networks Powers Up Ireland’s Homes, Businesses and Critical Infrastructure with Oracle

Oracle’s system allows us to have a real-time visualisation of the status of the entire electricity network. The interconnectivity of the NMS allows us to quickly roll-out updates to users as conditions change. This is really valuable during storms which can impact on electricity supplies to large numbers of premises.

— Marguerite Sayers, Managing Director, ESB Networks

ADDC Deploys the Middle East’s First Oracle SuperCluster M7

We are proud at ADDC to be the first Middle Eastern company to deploy Oracle SuperCluster M7, the world’s fastest engineered system. Its extreme performance has already delivered tangible results and will empower us to make our utility business fit for the digital age.

— Khaled Al Tunaiji, IT Projects Manager, Abu Dhabi Distribution Company (ADDC)

SEWA Drives Customer Care with Oracle Utilities

 

How Mercury Energy Accomplished the Impossible: Increased Brand Value and Reduced Customer Churn — All While Cutting Customer Service Costs

At the end of the day, you cannot survive without your customer liking you and advocating for you, whether you’re a regulated utility or in a competitive market, and that’s what it’s about.

— James Munro, General Manager, Mercury Energy

How does Glendale cut peak demand by 6% with 85% customer satisfaction? By turning AMI data into actionable insights.

At Glendale, we’re committed to empowering our customers with the information and tools they need to save energy and money.

— Steve Zurn, General Manager, Glendale Water & Power

Delivering on the Smart Grid Promise: How Exelon Utilities Create Value for Every Customer with Dynamic Pricing

BGE is committed to engaging customers in energy efficiency, behavioral, and demand response programs like BGE Smart Energy Rewards® that help customers save energy and money.

— America Lesh, Baltimore Gas & Electric

How ComEd is Putting Customers in Control of Their Energy Use

Our objective is to put control in our customers' hands.

— Val Jensen, Senior Vice President of Customer Operations, ComEd

Oracle Cloud Helps Utilities Make Better, Faster Business Decisions

As a leading systems integrator and Oracle PartnerNetwork member, we worked closely with the Oracle Utilities team on co-development activities for Oracle Utilities Analytics. This solution can enable utilities around the world to leverage robust analytics capabilities and gain immediate access to valuable insight. Drawing on Cognizant’s extensive global experience and expertise in implementing Oracle Business Intelligence and working with Oracle Cloud, we are continuing to develop new implementation resources for Oracle Utilities Analytics Cloud Service for utilities worldwide.

— John Gustafson, Vice President, Energy and Utilities at Cognizant

Tucson Electric Power Reduces Average Call Handling Time with Upgraded Oracle Utilities Customer Care and Billing System

We wanted to implement a solution that would improve security for sensitive data, automate manual business processes, and decrease system maintenance costs. We partnered with Cognizant and Origin Consulting to upgrade to Oracle Utilities Customer Care and Billing 2.4 because it meets all our goals and more.

— Ramon Vazquez, IT Customer Applications Supervisor, Tucson Electric Power

SEWA–Sustainability in the World of Utilities

 
ESB Networks Powers Up Ireland’s Homes, Businesses and Critical Infrastructure with Oracle
ADDC Deploys the Middle East’s First Oracle SuperCluster M7
SEWA Drives Customer Care with Oracle Utilities
How Mercury Energy Accomplished the Impossible: Increased Brand Value and Reduced Customer Churn — All While Cutting Customer Service Costs
How does Glendale cut peak demand by 6% with 85% customer satisfaction? By turning AMI data into actionable insights.
Delivering on the Smart Grid Promise: How Exelon Utilities Create Value for Every Customer with Dynamic Pricing
How ComEd is Putting Customers in Control of Their Energy Use
Oracle Cloud Helps Utilities Make Better, Faster Business Decisions
Tucson Electric Power Reduces Average Call Handling Time with Upgraded Oracle Utilities Customer Care and Billing System
SEWA–Sustainability in the World of Utilities

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