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By replacing IBM servers with Oracle Exadata Database Machine, we gained the ability to process batches 70% faster, create reports 10x faster, and enhanced user and customer experience. Using real-time backup with Oracle’s Zero Data Loss Recovery Appliance also minimized data-loss exposure.
Saigon Commercial Bank (SCB) is one of the top five leading joint stock commercial banks in Vietnam. Its range of services includes personal and corporate banking, cards services, eBanking, and ATMs.
SCB faced significant performance issues with business-critical applications, including Oracle FLEXCUBE Core Banking and its data warehouse, causing delays in processing daily batches and customer transactions. To meet service level agreements (SLAs) and comply with State Bank availability requirements, SCB needed to improve system performance and centralize its database backup strategy to safeguard business data and boost customer satisfaction.
We chose Oracle solutions because Oracle software simply runs best on Oracle hardware—with Oracle Exadata Database Machine outperforming IBM during the proof of concept for our existing data warehouse. Working with a single vendor and good after-sales support also contributed to the decision.
With assistance from Oracle, SCB upgraded the database for its data warehouse to Oracle Database 12c and installed Oracle Exadata at the data center and the recovery site for its new data center project. The bank also engaged Oracle Advanced Customer Support to deploy Zero Data Loss Recovery Appliance and StorageTek SL150. Finally, SCB also used Oracle GoldenGate 12c to ensure seamless data migration to the new platform. It completed the implementation in only two months.
“Oracle’s full-stack solutions offer complete flexibility for banking service development and simplify data center management with single point of contact,” Le said.
Established in 2012 after the amalgamation of three banks, including Saigon Joint Stock Commercial Bank, First Joint Stock Commercial Bank, and VietNam Tin Nghia Commercial Joint Stock Bank, SCB is a leading commercial bank in Vietnam that offers almost all finance-related services, such as deposit, payment, foreign exchange, and loans products, via 230 nationwide branches.
SCB engaged Oracle Partner, Dinosys Corporation, to assist in the implementation of its new data center project. Dinosys acted as solution architect, responsible for the planning, design, and configuration of a secure, robust IT infrastructure.
“Dinosys provided an efficient and completely professional service across the entire span of our data center project, from planning to production, maximizing the value of Oracle solutions,” Le said.