HR technology must value and optimize human potential.

Technology enables employees to work nearly anywhere, from far-flung locations and across time zones. But those employees also need to collaborate, access training and workflows, and make timely, data-based decisions, all of which can be difficult for local IT teams to support. It’s unrealistic to assume that HR will have the expertise—or can garner it from already stretched IT teams—to support digital transformation within their companies on their own. And yet, modern HR teams are expected to provide human workers with the work tools they need for success, which increasingly include access to AI and machine learning technologies. Only the cloud can provide on-demand access to emerging technologies without burdening onsite IT teams or straining budgets.

“We’re at a really interesting inflection point, and technology has a whole lot to do with it,” she says. “Companies that are more progressive in leveraging technology are moving more toward the human aspect as being the foundation of businesses. And the human platform can be fully utilized and maximized because there’s a baseline of technology that’s supporting the humans.”

New cloud-based technology provides companies not only with workflow automation but also with workflow-optimization capabilities. With new HR tools, companies can shift workforce resources and create efficiencies much more quickly and smoothly than was ever possible before, Seni says.

“Some of these technologies allow for ongoing talent management components, and you get to discover a whole lot [about that talent],” she says. “It’s incumbent upon organizations to be able to fully maximize the gifts and talents of their people.”