Oracle Trusted Answer Search
Turn natural-language questions into trusted application actions.
Oracle Trusted Answer Search enables teams to build secure, accurate, and fast natural-language interfaces, matching domain-specific questions to application-specific documents, ensuring quick outcomes without risking data exposure or unpredictable responses.
Make existing applications easier to use
Give users a natural-language path to the capabilities your applications already provide, while preserving governance, authorization, and control over every result.
Increase user self-service
Help users discover existing reports, pages, and workflows using familiar business language.
Reduce support effort
Cut “where do I find?” requests and repetitive navigation help by routing users directly to the right application experience.
Keep outcomes governed
Return curated targets and validated inputs instead of free-form answers, while the application continues to enforce authorization.
How Trusted Answer Search works
1
Ask naturally
A user asks, “I lost my debit card while traveling yesterday. How do I lock it and get a replacement?”
2
Match and resolve
Hybrid lexical and vector retrieval identifies curated targets and resolves inputs such as language, project, period, and frequency.
3
Take the trusted action
The application opens the approved report, URL, or SQL-driven view using the resolved inputs.
4
Improve continuously
Experts review feedback and telemetry, test proposed changes, and publish improved search-space versions.
Product in action
Find the right destination by asking naturally
Users search in natural language and receive ranked, curated targets with resolved inputs. They can use the ready-to-deploy Portal application or a search experience embedded directly in an existing webpage.
Curate, test, and publish safely
Search administrators and search-space experts manage targets, descriptions, sample questions, value sets, access, and versions in a dedicated Oracle APEX application. Feedback, telemetry, and test runs help teams evaluate changes before publishing them.
Bring trusted search into your application
Embed the ready-to-use JavaScript search widget, deploy the supplied Portal application, or call the Trusted Answer Search API to create an experience tailored to your application.
Product announcement
Announcing Oracle Trusted Answer Search 26.2Explore optional LLM assistance, single sign-on, embeddable search experiences, and richer operational insight—while keeping application actions curated and governed.
Learn More
- Product launchOracle introduces Trusted Answer Search
- PerspectiveEnterprise AI search needs a new approach