Product Tour—Oracle Subscription Management
Simplify the management of contracts, billing, and revenue
Welcome to Oracle Subscription Management
Oracle Subscription Management is an end-to-end solution that helps you track and manage usage, recurring charges, adjustments, and renewals across sales, commerce, and service channels. It gives you the ability to automate billing and payment processing from within your existing ERP solution.
Launch new business models
Sell complex products and services with the pricing or consumption model that fits your business requirements. Support thousands of touchpoints, pricing, delivery, and billing models.
Administer once, deploy anywhere
Simplify the administration of your subscription offerings with a solution that lets you maintain and launch business models from a central location.
Simplify complex order-to-revenue management
Improve the order-to-revenue process for mixed orders, including fixed, one-time, recurring, consumption, and user-based charges.
Automate revenue recognition in your core ERP systems for subscription use cases, such as ongoing billing and invoicing, proration, and early termination.
Make self-service possible
Give your customers the ability to create, monitor, and modify subscriptions on their preferred channels. Provide them easy access to variable billing and payment options, including information about usage, scheduled services, invoicing, and credit card payments.
Retain and renew with deeper insights
Determine relevant cross-sell and upsell opportunities based on your customers’ needs and purchase history. Leverage native machine learning capabilities to identify at-risk customers early so you can enhance relationships, grow customer lifetime value, and improve renewal rates.
Include warranty and service coverage
Create coverage services for warranty and service plans. Track and manage your service usage and logistics to accurately calculate charges and overages.
Meet accounting standards for complex transactions
Stay compliant with ASC 606 / IFRS 15 financial compliance regulations using timely and accurate revenue recognition and reporting.
Accurately assess your subscription business
Understand how subscriptions are impacting the business and gain a 360-degree view of your customers' subscription lifecycles for more accurate management and real-time insights.
Track core KPIs like monthly recurring revenue, total contract value, and customer lifetime value.
Forecast with greater accuracy
Gain a complete picture of the near and long-term financial health of your business with more predictable revenues recognized on a recurring basis.
Allocate resources effectively to support higher value products and customers and drive ongoing business success.
Unify your technology ecosystem
Connect applications in your order-to-revenue ecosystem with API-first architecture to ensure consistent, accurate data across the business, from inventory measurements and controls to regular financial updates.
Learn more about Subscription Management
Oracle Subscription Management is the most complete order-to-revenue solution, connecting all of your customer touchpoints with your ERP and other back-office systems to automate the subscription lifecycle.