Telefonica Unica Program Fueled by Oracle Communications

With 350 million subscribers, Telefonica, is focused on becoming an “all-life” provider that enhances people’s lives. Antonio Elizondo, head of network virtualization strategy and technology, explains how Oracle plays an important role in the Unica-driven virtualization program that spans four countries and seven data centers.

Verizon Enables Modern Engagement Channels with Oracle Communications

Verizon helps businesses improves CX and retention by leveraging Oracle technologies to move beyond the traditional contact center and into new engagement channels that provide not only cost controls and security, but improved user experience and brand loyalty. Tom Smith, senior manager of customer experience innovation, expands on the metrics businesses can use to measure success.

SiriusXM Scales Business with Oracle Monetization

Oracle monetization customer SiriusXM implemented Oracle Communications Billing and Revenue Management in 85 days, and scaled its business from 15,000 to 31 million customers. Continued collaboration with Oracle enables the company to launch innovative new services.

SecureCo Leverages Oracle Communications SBC and EOM to Deliver Secure Contact-Center Solution

SecureCo uses Oracle Communications Session Border Controller and Oracle Communications Enterprise Operations Monitor to power its secure call-center solution, ensuring high uptime, low latency, and fast transactions. In this video, COO Peter McCormick explains how Oracle’s flexibility and ongoing product enhancements help SecureCo customers with varying needs.

Call-Center Giant Hinduja Standardizes Communications Worldwide with Oracle Communications SBC

As one of the world's largest providers of BPM, contact center, and transformational DigiCX services, Hinduja Global relied on Oracle Communications SBC to enable the modernization of its contact centers and data centers worldwide. With Oracle, Hinduja Global has standardized communications across customers and online channels to provide a seamless customer experience.

Hathway Cable Pioneers High-Speed Broadband and Digital Innovation with Oracle Communications Consulting

CEO Jagdish Kumar of Hathway Cable and Datacom discusses how Oracle Communications Consulting has enabled Hathway to become a single-point-of-access provider, offering converged information, entertainment, and services for the fast-growing Indian market.

DexYP Builds Recurring Revenue Streams with Oracle Communications BRM

Steve Andrasko, vice president of enterprise applications at DexYP, grows a software business on the backbone of an old-line directory using Oracle Communications Billing and Revenue Management, which makes it easy for small businesses to subscribe to their services on a recurring basis.