Hotel Property Management and POS Solutions
Equip your hotel with property management and point-of-sale (POS) systems that empower staff to perform at their best. Oracle cloud-based property-management systems (PMS) and hotel POS solutions give you new ways to innovate by easily integrating other technologies—creating moments that guests will never forget.
OPERA Cloud is a Leader
Oracle Hospitality’s OPERA Cloud has been named a Leader in the inaugural “IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment.
Go beyond PMS with OPERA Cloud Hospitality Platform
Hoteliers need unprecedented agility to anticipate and react to changing marketplace demands. That makes it an imperative to adapt technology designed to help organizations connect all relevant data and deliver it in real time to all departments.
Learn how leveraging the power of AI and automation helps your staff work smarter, not harder.
Create exceptional guest experiences
Deploy a hotel property management system built around guest needs
Tackle a full spectrum of hotel operations tasks. Accelerate check-in and checkout, better manage housekeeping and maintenance, and use mobile devices to enhance guest service anywhere, anytime.
Explore OPERA Cloud Property ManagementGrow revenue from conferences and banquets
Support your sales staff—even when they’re on the go—with access to key information, including inventory, catering, and room blocks.
Explore OPERA Cloud Sales and Event ManagementDelight your guests with upgraded room and service options
Enhance guests' stay at your property with offers to upgrade their room or service level.
Base decisions on facts, not hunches
Gain insights from data captured across the business—including hotel operations, revenue management, sales, marketing, and catering—to make quick and informed decisions.
Top 10 Ways to Increase Revenue with Oracle's Nor1.
“Oracle Hospitality and OPERA Cloud PMS let me sleep at night.”
Grant Smith
General Manager and Director of Operations, Bayview Hotel Group Ltd.
Take hotel operations to your guests, where they need you
Satisfy guests’ appetites with memorable hotel food service
Improve service for guests, attract locals, and keep food and beverage revenue flowing with a mobile-enabled POS solution that puts guests needs first.
Speed up all of your guest services
Equip staff with hotel hardware devices that allow them to serve guests anywhere on property, from the front desk to the pool.
Attract new customers and extend your market reach through more channels
Manage room inventory and rates across all distribution channels, providing an accurate representation of your property’s availability to every travel agent and online travel site.
Innovate on-property without taking on integration headaches
Incorporate new technologies into your hotel faster, so you’re always expanding the services available to guests and staff.
“We were happy to find one global vendor that actually could meet our need for a combined PMS for our hotel, point of sales that we needed for our operations, and sales and catering to cover our banqueting business.”
Adrian Hardwick-Jones
VP of Design and Technical Services, Centara Hotels & Resorts
Introducing OPERA Cloud Central
Oracle OPERA Cloud Central centralizes data and functionality from OPERA Cloud’s modules under a central user interface and login. It provides a comprehensive view of your business across distribution, sales, service interactions, loyalty programs, and more to make faster decisions that can benefit staff and guests.
Contact center
A new, intuitive user experience and customizable screens for call center staff enable faster and more accurate reservation processing and revenue generation for properties across the estate, regardless of location.
Centralized sales
Unify your sales operation in one application that simplifies the management of accounts, contacts, opportunities, and reservations for regional and global teams. Access the application from any location around the globe with real-time customer data.
Distribution
Rapidly add distribution channels using unique connectivity capabilities for all direct and indirect channels, enhancing channel and revenue management as well as streamlining instant rate distribution across multiple channels.
Loyalty
Build a stronger brand by attracting and retaining guests with a highly customizable and dynamic loyalty solution. Bring together all your hotel customer data, and reward your guests with offers and promotions, delivering a better guest experience.
Enterprise management
Reduce the complexity of managing a brand’s configuration and setup by enabling swift updates of rates, codes, brand standards, and settings. Schedule updates and easily monitor your configuration to avoid damaging your brand’s reputation.
Connect with hotel guests throughout their travel journey
Deliver personalized services with every guest interaction
Create memorable moments for every guest, from check-in to checkout. Our comprehensive property management system empowers staff with central access to complete guest profiles and guest service tools.
Explore OPERA 5 Property ManagementMaximize hotel bookings and handle reservations with ease
Simplify the reservation process for customers and win more business by establishing rate structures for individual properties, groups of properties, and chains.
Explore OPERA Central ReservationsMeet sales targets for hotel events and deliver flawless operations
Efficiently share data between the hotel sales office and property management system to develop effective selling strategies.
Explore OPERA 5 Sales and CateringIncrease repeat business with exceptional loyalty programs
Win the allegiance of guests by creating flexible hotel loyalty programs that offer meaningful rewards. Let guests share their preferences across properties.
Explore OPERA LoyaltyEfficiently manage mixed-use properties
Reduce staffing requirements and meet a spectrum of needs—including flexible contract terms, rule-based operations, and rule-based housekeeping features—to improve both owner and guest satisfaction.
Explore OPERA 5 Vacation OwnershipTrending hospitality hotel property topics
Tour Oracle Hospitality products
Take the Hospitality product tours
Boost Group Sales and Event Management with Oracle Hospitality
Watch the OPERA Cloud Sales and Events video (2:17)
Enhance Hotel Dining with Oracle Hospitality
Watch the hotel dining video (2:08)How are hospitality customers transforming their property management system?
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Melia Hotels International
Access to real-time data across properties helps Melia Hotels' staff better engage with guests and deliver amazing, personalized experiences.
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Lindner Hotels
Lindner Hotels taps OPERA Cloud’s simplicity and automation to grow revenue and work happy.
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The Orient Jakarta
The Orient Jakarta goes live 100% remotely with OPERA Cloud.
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Solstrand Hotel
Norway’s Solstrand Hotel undergoes a digital transformation with OPERA Cloud.
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Wyndham Hotel Group
Wyndham takes the property management system burden off their franchisees.
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Minor Hotels
Minor Hotels monitors profitability and delivers better experiences using OPERA PMS and Simphony POS.
How the Right Hotel Technology Can Help Hoteliers Attract and Retain Employees
Tanya Pratt, Vice President, OPERA Cloud Strategy
Travelers indicate they’re interested in personalized advertising, offers, amenities, room controls and, of course, special treatments that make their experience memorable. However, thousands of guests visit hotels each year, making it nearly impossible for hoteliers to manually meet their demands without leaning on technology.