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Hotel Property Management and POS Solutions

Equip your hotel with property management and point-of-sale (POS) systems that empower staff to perform at their best. Oracle cloud-based property-management systems (PMS) and hotel POS solutions give you new ways to innovate by easily integrating other technologies—creating moments that guests will never forget.

OPERA Cloud is a Leader

Oracle Hospitality’s OPERA Cloud has been named a Leader in the inaugural “IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment.

Go beyond PMS with OPERA Cloud Hospitality Platform

Hoteliers need unprecedented agility to anticipate and react to changing marketplace demands. That makes it an imperative to adapt technology designed to help organizations connect all relevant data and deliver it in real time to all departments.

Work Smarter, Not Harder: A Hotelier’s Guidebook to Tapping the Power of AI and Automation

Simplifying day-to-day tasks with automation lets your staff do what they do best—delighting guests. Ensure you are leaning on the right technology to make automation possible.

Learn how leveraging the power of AI and automation helps your staff work smarter, not harder.

Create exceptional guest experiences

Deploy a hotel property management system built around guest needs

Tackle a full spectrum of hotel operations tasks. Accelerate check-in and checkout, better manage housekeeping and maintenance, and use mobile devices to enhance guest service anywhere, anytime.

Explore OPERA Cloud Property Management

Grow revenue from conferences and banquets

Support your sales staff—even when they’re on the go—with access to key information, including inventory, catering, and room blocks.

Explore OPERA Cloud Sales and Event Management

Delight your guests with upgraded room and service options

Enhance guests' stay at your property with offers to upgrade their room or service level.

Base decisions on facts, not hunches

Gain insights from data captured across the business—including hotel operations, revenue management, sales, marketing, and catering—to make quick and informed decisions.

Top 10 Ways to Increase Revenue with Oracle's Nor1.

“Oracle Hospitality and OPERA Cloud PMS let me sleep at night.”

Grant Smith

General Manager and Director of Operations, Bayview Hotel Group Ltd.

Take hotel operations to your guests, where they need you

Satisfy guests’ appetites with memorable hotel food service

Improve service for guests, attract locals, and keep food and beverage revenue flowing with a mobile-enabled POS solution that puts guests needs first.

Speed up all of your guest services

Equip staff with hotel hardware devices that allow them to serve guests anywhere on property, from the front desk to the pool.

Attract new customers and extend your market reach through more channels

Manage room inventory and rates across all distribution channels, providing an accurate representation of your property’s availability to every travel agent and online travel site.

Innovate on-property without taking on integration headaches

Incorporate new technologies into your hotel faster, so you’re always expanding the services available to guests and staff.

“We were happy to find one global vendor that actually could meet our need for a combined PMS for our hotel, point of sales that we needed for our operations, and sales and catering to cover our banqueting business.”

Adrian Hardwick-Jones

VP of Design and Technical Services, Centara Hotels & Resorts

Introducing OPERA Cloud Central

Oracle OPERA Cloud Central centralizes data and functionality from OPERA Cloud’s modules under a central user interface and login. It provides a comprehensive view of your business across distribution, sales, service interactions, loyalty programs, and more to make faster decisions that can benefit staff and guests.

Contact center

A new, intuitive user experience and customizable screens for call center staff enable faster and more accurate reservation processing and revenue generation for properties across the estate, regardless of location.

Centralized sales

Unify your sales operation in one application that simplifies the management of accounts, contacts, opportunities, and reservations for regional and global teams. Access the application from any location around the globe with real-time customer data.

Distribution

Rapidly add distribution channels using unique connectivity capabilities for all direct and indirect channels, enhancing channel and revenue management as well as streamlining instant rate distribution across multiple channels.

Loyalty

Build a stronger brand by attracting and retaining guests with a highly customizable and dynamic loyalty solution. Bring together all your hotel customer data, and reward your guests with offers and promotions, delivering a better guest experience.

Enterprise management

Reduce the complexity of managing a brand’s configuration and setup by enabling swift updates of rates, codes, brand standards, and settings. Schedule updates and easily monitor your configuration to avoid damaging your brand’s reputation.

Connect with hotel guests throughout their travel journey

Deliver personalized services with every guest interaction

Create memorable moments for every guest, from check-in to checkout. Our comprehensive property management system empowers staff with central access to complete guest profiles and guest service tools.

Explore OPERA 5 Property Management

Maximize hotel bookings and handle reservations with ease

Simplify the reservation process for customers and win more business by establishing rate structures for individual properties, groups of properties, and chains.

Explore OPERA Central Reservations

Meet sales targets for hotel events and deliver flawless operations

Efficiently share data between the hotel sales office and property management system to develop effective selling strategies.

Explore OPERA 5 Sales and Catering

Increase repeat business with exceptional loyalty programs

Win the allegiance of guests by creating flexible hotel loyalty programs that offer meaningful rewards. Let guests share their preferences across properties.

Explore OPERA Loyalty

Efficiently manage mixed-use properties

Reduce staffing requirements and meet a spectrum of needs—including flexible contract terms, rule-based operations, and rule-based housekeeping features—to improve both owner and guest satisfaction.

Explore OPERA 5 Vacation Ownership

Trending hospitality hotel property topics

Tour Oracle Hospitality products

Take the Hospitality product tours

Boost Group Sales and Event Management with Oracle Hospitality

Watch the OPERA Cloud Sales and Events video (2:17)

Enhance Hotel Dining with Oracle Hospitality

Watch the hotel dining video (2:08)

How are hospitality customers transforming their property management system?

How the Right Hotel Technology Can Help Hoteliers Attract and Retain Employees

Tanya Pratt, Vice President, OPERA Cloud Strategy

Travelers indicate they’re interested in personalized advertising, offers, amenities, room controls and, of course, special treatments that make their experience memorable. However, thousands of guests visit hotels each year, making it nearly impossible for hoteliers to manually meet their demands without leaning on technology.

Hospitality resources

Find resources to navigate the challenges and opportunities that change will bring.

Access partners, services, and integrations to meet new trends and changing business needs.

Dive into webcasts and podcasts for the latest marketplace trends, new products, and “tips and tricks” to get the most from Oracle solutions.

Learn what new features and functionality are available in each solution release.

Get started with Oracle Hospitality


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