Oracle CPQ Cloud Enables Faster Quotes, and Lower Costs

Schenck Process is a global market leader of solutions in measuring and process technologies in industrial weighing, feeding, screening, and automation. Schenck Process develops, manufactures, assembles, markets, and sells a full range of solutions, products, and turnkey systems on the basis of combining process engineering expertise, reliable components and field-proven technology.

Schenck AccuRate (a subsidiary of Schenck Process) was looking to standardize its quote-to-order process across its operations. The company selected Oracle CPQ Cloud to streamline and manage the entire quote-to-cash process, and ultimately provide a superior customer experience.

Challenges

  • Enable sales representatives to rapidly create accurate quotes for the company’s measuring and process technology to increase sales activity and boost revenue
  • Streamline approval processes and decrease quote-to-order time by eliminating paper-based processes with complex pricing lists
  • Ensure a highly scalable and reliable configuration, price, and quote system that can scale rapidly to support the growing business

Results

  • Reduced time required for order entry and order review process, allowing sales to sell faster by guiding them to optimal product options and configurations, from simple to complex, for its measuring technology
  • Enabled 275 global sales professionals to reduce time to prepare complete, technically accurate quotes that include optional spare parts, field service estimates, and product brochures with equipment drawings
  • Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations
  • Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks
  • Ensured business continuity thanks to high availability of the business-critical, cloud system

Red Hat Improves Global Productivity and Efficiencies

Red Hat is the world’s leading provider of open source software solutions, using a community-powered approach to provide reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies.

Discover why Red Hat chose Oracle CPQ Cloud and how it was able to expand globally and automate previously manual processes.

We had a home grown quoting tool that we were using that was causing us some challenges because we were not able to do a lot of large scale quotes, so we looked to the industry for something that could better suit our global needs.

Kiersten Grey
IT Supervisor Direct Sales, Red Hat

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