88% of respondents see SaaS SCM applications as enablers for the adoption of emerging technologies.
Organizations that add emerging technology capabilities to SCM applications by purchasing solutions outnumber those that build solutions by three to one.
76% of organizations cite increased employee productivity as a realized benefit of AI-powered SCM.
75% of respondents credit chatbots and intelligent voice assistants with increasing the use of SCM apps by suppliers and customers.
Organizations have shortened their time to produce/fulfill orders by an average of more than six business days as a result of incorporating IoT data into their supply chain systems and workflows.
88% of organizations using IoT data to support SCM say the ROI has met or exceeded expectations.
87% of organizations adding blockchain to SCM capabilities say the ROI has met or exceeded expectations.
78% of respondents agree that the ability to verify supply chain monitoring with blockchain will reduce incidents of fraud in their supply chain by 50% or more over the next five years.
Emerging technology users are 6.8x more likely to describe their order-to-cash time as market-leading than those not using emerging technologies (38% versus 4%).
Aggressive adopters of emerging technologies for finance and operations have grown their annual revenues 58% faster than organizations not investing in any of these technologies.
Aggressive adopters of emerging technologies for finance and operations have grown their annual profit 80% faster than organizations not investing in any of these technologies.