Oracle Customer Hub and Data Quality Exam Guide

Oracle Customer Hub and Oracle Data Quality Essentials

The Oracle Customer Hub and Oracle Data Quality Essentials (1Z0-587) exam is intended for implementation consultants with 2-4 years experience implementing Master Data Management solutions for customer-related data, and who have completed the Oracle Customer Hub (Universal Customer Master) and Oracle Data Quality Implementation Specialist Guided Learning Path or equivalent knowledge acquired through alternate training or on-the-job experience. This certification differentiates candidates in the marketplace by providing a competitive edge through proven expertise.

Successfully completing the requirements of this certification track earns the designation of Oracle Customer Hub and Oracle Data Quality Certified Implementation Specialist
OPN members earning this certification will be recognized as OPN Certified Specialist. This certification qualifies as competency criteria for the Oracle Customer Hub and Oracle Data Quality Specialization.

120 minutes
Number of
US$ 245

More on exam pricing

Passing score subject to change. View Details

Oracle Customer Hub and Oracle Data Quality Certified Implementation Specialist.

OPN Certified Specialist
Exam Validation:
Exam validated against release 8
Exam Format:
Multiple Choice


Recommended Training Additional Information & Resources Exam Topics Fraudulent Activity Policy

Recommended Training
Oracle Customer Hub and Oracle Data Quality Implementation - Exam Study Guide (PDF)
Oracle Customer Hub and Oracle Data Quality Specialist Guided Learning Paths
Oracle University
Oracle Customer Hub (Siebel 8.2 UCM)


Additional Information & Resources
Exam Retake Policy
Specialization Catalog (PDF) for all launched and planned Specializations
Product Mapping to Specialization (XLS)


Exam Topics

Understanding Universal Customer Master (UCM)

  • Describe UCM components and functionality
  • Describe UCM Extension Hubs and their functionality
  • Use Cross referencing
  • Register external systems
  • Use Source Data and History tables
  • Use Master Data Management Analytics

UCM Batch / Bulk Import

  • Describe the role of the  Enterprise Integration Manager (EIM) and Source Data History (SDH) tables
  • Use EIM to perform a batch import
  • Use UCM Batch Manager to transfer records into the base tables
  • Use UCM List Import to perform a batch import
  • Correct incomplete transactions

Data Quality Matching

  • Describe the Data Quality Server
  • Configure the Data Quality Engine
  • Configure UCM for matching
  • Modify matching behavior

Data Cleansing & Address Validation

  • Describe the Data Quality Parsing and Standardization Server
  • Configure UCM for address validation
  • Validate and standardize addresses

Data Quality Profiling

  • Describe the Data Quality Profiling Server
  • Use scorecards and generate Profiling Reports
  • Create reference data

Data Stewardship, Suvivorship and Suspect Matching

  • Configure survivorship rules
  • Examine and process suspect match records
  • Merge records and use guided merge
  • Unmerge records

Data Governance

  • Use Data Governanace Manager
  • Configure Privacy Tools
  • Use Heriarchy Management 

UCM Integration Services

  • Describe the UCM integration capabilities
  • Configure UCM web services
  • Use out-of-the-box Oracle AIA PIPs
  • Configure Publish/Subscribe


Oracle Certification Program Fraudulent Activity Policy

Oracle reserves the right to take action against any candidate involved in fraudulent activities, including, but not limited to, fraudulent use of vouchers, promotional codes, reselling exam discounts and vouchers, cheating on an exam, alteration of score reports, alteration of completion certificates, violation of exam retake policies or other activities deemed fraudulent by Oracle.

If Oracle determines, in its sole discretion, that fraudulent activity has taken place, it reserves the right to take action up to and including, but not limited to, decertification of a candidate's Oracle Certified Associate, Oracle Certified Professional and/or OCM credentials, temporary, indefinite or permanent ban of a candidate from Oracle certification programs, notification to a candidate's employer, and notification to law enforcement agencies. Candidates found committing fraudulent activities forfeit all fees previously paid to Oracle, or to Oracle's authorized vendors, and may be required to pay additional fees for services rendered.

View the Oracle Certification Program Candidate Agreement which requires your agreement before the start of each exam.

 E-mail this page  Printer View