Oracle User Productivity Kit Knowledge Zone

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Oracle User Productivity Kit (UPK) is a synchronized content development platform that enables organizations to drive user productivity, mitigate risk, and provide value throughout all phases of the software lifecycle. From the blueprinting, design/configuration stages through go-live and maintenance and support of a project or software lifecycle, Oracle UPK rapidly creates the critical materials needed for any initiative where knowledge must be captured, retained, and disseminated across the enterprise. All of these materials -system process documents, test scripts, simulations, instructor and student manuals, job aids, in-application performance support -are simultaneously created through a single authoring session, dramatically reducing content development time and costs.
- Maximize ROI and Mitigate Risk through all phases of the project lifecycle: Organizations need to ensure a faster recovery of upfront investment on their enterprise applications. Whether upgrading, implementing, or managing change, Oracle UPK adds value throughout the software lifecycle by generating the critical materials needed for projects. Project teams can realize large cost reductions (at least 40%, some customers have reported over 80%) and have mitigated risk of their project with Oracle UPK.
- Drive User Adoption and Productivity: Enterprise users that are not given the proper guidance can take up to four times longer and require up to six times more support than educated users. Oracle UPK promotes end user adoption, the biggest barrier to enterprise application success. Supporting applications from Oracle, SAP, and Microsoft as well as all other enterprise applications, .Oracle UPK enhances user competency and compliance with multiple learning methods to accelerate adoption and increase productivity.
- Reduce Costs Associated with Software Implementations: Jumpstart your project by using Oracle UPK early in the project lifecycle. Establish best practices by rapidly creating and deploying documentation, simulations, and performance support materials to gain stakeholder buy-in. With out-of-the box pre-built content for Oracle applications, fit-gap analysis is simplified and time to deployment is accelerated.
- Capitalize on Knowledge: Oracle UPK enables organizations to protect process knowledge by capturing, maintaining and disseminating information before it leaves the organization with the aging workforce. With an easy method to document all existing processes, Oracle UPK ensures best practices are leveraged, and mitigates risk of intellectual property loss.
- Improve Workforce Effectiveness: Oracle UPK improves workforce effectiveness by providing just in time access to information and support, giving users the role-based information they need to effectively do their jobs. Oracle UPK enables employee self-service by providing an easy method to capture, retain, and disseminate organizational knowledge.
- Transform Risk into Opportunity: Oracle UPK provides a standard method to capture and document your business critical procedures to drive down the cost of compliancy. This method can be adopted into your existing compliancy framework and at the same time increase the ease and speed of creation while maintaining an audit trail of your documented procedures.
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News and Information	Local Information	Education

Events	Tools and Resources

News and Information

New! UPK Partner Newsletter – March 2012
New! Technical Exam toward Specialization Now Available!
The Oracle User Productivity Kit 11 Technical Consultant Essentials (1Z1-583) exam is now in Beta!

This exam is designed for individuals who possess a strong foundation and expertise implementing and/or developing User Productivity Kit solutions. This certification exam covers topics such as: Perform a single user developer, multi user developer, and Knowledge Center installation, Perform service pack installations for both single and multi-user installations, Troubleshoot common installation problems, Run the manual db creation/maintenance scripts, Use the Knowledge Center User Import utility, Manage the Knowledge Center server, deploy published content, and provide application support. Up-to-date training and field experience are recommended.

Successfully completing the requirements of this certification track earns the designation of Oracle User Productivity Kit 11 Technical Certified Implementation Specialist. This certification differentiates OPN members in the marketplace by providing a competitive edge through proven expertise. This certification helps the OPN member's partner organization qualify for the Oracle User Productivity Kit Specialization.
New! Functional Exam toward Specialization Now Available!
The Oracle User Productivity Kit 11 Implementation Consultant Essentials (1Z1-566) exam is now in Beta!

This exam is designed for individuals who possess a strong foundation and expertise implementing User Productivity Kit solutions. This certification exam covers topics on core elements such as: Get Started using the Developer, Use the Developer in a Multi-user Environment, Manage the Library, Use the Topic Editor, Define Glossary Terms, Deploy Content. Up-to-date training and field experience are recommended.

Successfully completing the requirements of this certification track earns the designation of Oracle User Productivity Kit 11 Certified Implementation Specialist. This certification differentiates OPN members in the marketplace by providing a competitive edge through proven expertise. This certification helps the OPN member's partner organization qualify for the Oracle User Productivity Kit Specialization.
UPK Partner Newsletter – November 2011
UPK Partner Newsletter – July 2011
UPK Partner Newsletter – March 2011
UPK Partner Newsletter – November 2010
Oracle Introduces Oracle UPK 11.0 and UPK Professional 11.0 to Help Ensure IT Project Success
Capitalizing on Knowledge to Survive the Aging Workforce
Oracle UPK in Profit Magazine - "The IT Ties that Bind"
Partner News
Current Global PartnerNetwork Newsletter
Current Partner Enablement Update
Subscribe to a variety of Oracle Newsletters - see what's available (You may be asked to register). Scroll down to the e-newsletter section, and check the boxes for newsletters you'd like to receive.
InDepth Newsletters - Inside news and original content you won't find anywhere else, delivered to your inbox each quarter, on Oracle applications and technology solutions.
Subscribe to RSS news feeds Learn more about RSS feeds - find out what they are and how they might be useful to you!
Oracle Magazine Feature Casts
OPN PartnerCasts Check out these podcasts designed especially for Oracle partners.

Local Information

EMEA Alliances and Solutions Corner
Search here by keyword for upcoming Boot Camps and Partner classes within your country. For more advanced searches, choose detailed search criteria here in the upper right hand box!

Education

Presentation: Oracle UPK Pro 11.0 Overview

Product
Demos
Oracle UPK Solution Factory for non-Oracle applications
Oracle UPK ISV Partner Program
Enablement 2.0: Jumpstart your implementation skills via the Enablement 2.0 Boot Camps. These modular training programs are developed exclusively for partners and include key Oracle solutions
Access the Education Tools & Resources section of the Oracle PartnerNetwork portal to find more training resources!
Competency Center: Leverage this unparalleled enablement resource to train your staff on how to develop, sell, and implement Oracle solutions. Within the Competency Center you will find:
Guided Learning Paths: Role-specific training for Sales, PreSales, and Implementation Consultant.
Oracle University: Leverage the premier provider of training for Oracle technologies and products. We offer thousands of courses for learners around the world!
Search here by keyword for upcoming Boot Camps and Partner classes within your country. For more advanced searches, choose detailed search criteria here in the upper right hand box!

Events

Tools and Resources

Tools
- My Oracle Support portal:
  - Knowledge Base
  - Oracle Support Community
  - Service Request Management
  - Bug Tracking
  - Patch and Service Pack Downloads
- Documentation: Oracle UPK
- Software Delivery
- Support Policies
- Lifetime Support Policy
Resources

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Specialized Company

Distribution Rights	News and Information	Local Information

Education	Events	Tools and Resources

Distribution Rights

View the complete list of Oracle User Productivity Kit Knowledge Zone products.

Check the criteria and apply now to distribute Oracle User Productivity Kit Knowledge Zone products.

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News and Information

New! UPK Partner Newsletter – March 2012
UPK Partner Newsletter – November 2011
UPK Partner Newsletter – July 2011
UPK Partner Newsletter – March 2011
UPK Partner Newsletter – November 2010
Oracle Introduces Oracle UPK 11.0 and UPK Professional 11.0 to Help Ensure IT Project Success
Capitalizing on Knowledge to Survive the Aging Workforce
Oracle UPK in Profit Magazine - "The IT Ties that Bind"
Partner News
Current Global PartnerNetwork Newsletter
Current Partner Enablement Update
Subscribe to a variety of Oracle Newsletters - see what's available (You may be asked to register). Scroll down to the e-newsletter section, and check the boxes for newsletters you'd like to receive
InDepth Newsletters - Inside news and original content you won't find anywhere else, delivered to your inbox each quarter, on Oracle applications and technology solutions
Subscribe to RSS news feeds Learn more about RSS feeds - find out what they are and how they might be useful to you!
Oracle Magazine Feature Casts
OPN PartnerCasts Check out these podcasts designed especially for Oracle partners

Local Information

EMEA Alliances and Solutions Corner
Search here by keyword for upcoming Boot Camps and Partner classes within your country. For more advanced searches, choose detailed search criteria here in the upper right hand box!

Education

Presentation: Oracle UPK Pro 11.0 Overview

Product
Demos
Partner
- Oracle UPK Solution Factory for non-Oracle applications
- Fact Sheet: This quick reference UPK Fact Sheet provides a comprehensive summary of the UPK business and opportunity for SI partners.
- New! System Integration Partner Training
  - UPK opens the door to endless possibilities for partners and System Integrators to dramatically reduce project hours, mitigate risk through all phases of the software project lifecycle, and increase their customer’s user adoption. Watch this webcast and discover how you can drive incremental revenue and transform your customer's business with Oracle UPK. Watch the webcast.
  - The UPK for SI Partner training presentation is currently available in the following foreign languages.

Events

Tools and Resources

OPN Member

Knowledge Zone Community Member

Specialized Company

News and Information	Local Information	Education

Events	Tools and Resources

News and Information

Oracle UPK News

New! UPK Partner Newsletter – March 2012
New! Technical Exam toward Specialization Now Available!
The Oracle User Productivity Kit 11 Technical Consultant Essentials (1Z1-583) exam is now in Beta!

This exam is designed for individuals who possess a strong foundation and expertise implementing and/or developing User Productivity Kit solutions. This certification exam covers topics such as: Perform a single user developer, multi user developer, and Knowledge Center installation, Perform service pack installations for both single and multi-user installations, Troubleshoot common installation problems, Run the manual db creation/maintenance scripts, Use the Knowledge Center User Import utility, Manage the Knowledge Center server, deploy published content, and provide application support. Up-to-date training and field experience are recommended.

Successfully completing the requirements of this certification track earns the designation of Oracle User Productivity Kit 11 Technical Certified Implementation Specialist. This certification differentiates OPN members in the marketplace by providing a competitive edge through proven expertise. This certification helps the OPN member's partner organization qualify for the Oracle User Productivity Kit Specialization.
New! Functional Exam toward Specialization Now Available!
The Oracle User Productivity Kit 11 Implementation Consultant Essentials (1Z1-566) exam is now in Beta!

This exam is designed for individuals who possess a strong foundation and expertise implementing User Productivity Kit solutions. This certification exam covers topics on core elements such as: Get Started using the Developer, Use the Developer in a Multi-user Environment, Manage the Library, Use the Topic Editor, Define Glossary Terms, Deploy Content. Up-to-date training and field experience are recommended.

Successfully completing the requirements of this certification track earns the designation of Oracle User Productivity Kit 11 Certified Implementation Specialist. This certification differentiates OPN members in the marketplace by providing a competitive edge through proven expertise. This certification helps the OPN member's partner organization qualify for the Oracle User Productivity Kit Specialization.
UPK Partner Newsletter – November 2011
UPK Partner Newsletter – July 2011
UPK Partner Newsletter – March 2011
UPK Partner Newsletter – November 2010
Oracle Introduces Oracle UPK 11.0 and UPK Professional 11.0 to Help Ensure IT Project Success
Capitalizing on Knowledge to Survive the Aging Workforce
Oracle UPK in Profit Magazine - "The IT Ties that Bind"

Partner News

Partner News
Current Global PartnerNetwork Newsletter
Current Partner Enablement Update
Subscribe to a variety of Oracle Newsletters - see what's available (You may be asked to register). Scroll down to the e-newsletter section, and check the boxes for newsletters you'd like to receive
InDepth Newsletters - Inside news and original content you won't find anywhere else, delivered to your inbox each quarter, on Oracle applications and technology solutions
Subscribe to RSS news feeds Learn more about RSS feeds - find out what they are and how they might be useful to you!
Oracle Magazine Feature Casts
OPN PartnerCasts Check out these podcasts designed especially for Oracle partners

Local Information

EMEA Alliances and Solutions Corner
Search here by keyword for upcoming Boot Camps and Partner classes within your country. For more advanced searches, choose detailed search criteria here in the upper right hand box!

Education

Presentation: Oracle UPK Pro 11.0 Overview

Product
Demos
Partner
- Oracle UPK Solution Factory for non-Oracle applications
Enablement 2.0: Jumpstart your implementation skills via the Enablement 2.0 Boot Camps. These modular training programs are developed exclusively for partners and include key Oracle solutions
Access the Education Tools & Resources section of the Oracle PartnerNetwork portal to find more training resources!
Competency Center: Leverage this unparalleled enablement resource to train your staff on how to develop, sell, and implement Oracle solutions. Within the Competency Center you will find:
Guided Learning Paths: Role-specific training for Sales, PreSales, and Implementation Consultant.
Oracle University: Leverage the premier provider of training for Oracle technologies and products. We offer thousands of courses for learners around the world!
Search here by keyword for upcoming Boot Camps and Partner classes within your country. For more advanced searches, choose detailed search criteria here in the upper right hand box!

Events

Tools and Resources

Tools
- My Oracle Support portal:
  - Knowledge Base
  - Oracle Support Community
  - Service Request Management
  - Bug Tracking
  - Patch and Service Pack Downloads
- Documentation: Oracle UPK
- Software Delivery
- Support Policies
- Lifetime Support Policy
Resources

OPN Member

Knowledge Zone Community Member

Specialized Company

Knowledge Zone Communications

Opt-in to receive information specific to this Knowledge Zone.

Mix

To view the following Oracle Mix Groups, you must join Oracle Mix first.

See More Mix Groups at Oracle Mix

Forums

UPK Forum

See More Forums at Oracle Forums

Blogs

Oracle UPK Blog

See More Blogs at Oracle Blogs

Wikis

See More Wikis at Oracle Wiki

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