Opportunities Through Oracle's RightNow Acquisition
Oracle and RightNow
Discover. Prepare. Sell. Deliver.
Direct access to specialized enablement, sales resources, and more.
- Deliver the most advanced and comprehensive Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) offering.
- Offer an exceptional experience across the web, social networks and contact centers.
- Improve the quality and consistency of experience across channels, reduce response times and lower operational costs.
On October 24, 2011, Oracle announced that it has entered into an agreement to acquire RightNow Technologies, Inc. (NASDAQ: RNOW), a leading provider of cloud-based customer service. RightNow's Customer Service Cloud helps organizations deliver exceptional customer experiences across call centers, the web and social networks.
The transaction has closed.
Oracle is moving aggressively to offer customers a full range of Cloud Solutions including sales force automation, human resources, social networking, databases and Java as part of the Oracle Public Cloud. Together, Oracle and RightNow can enable a superior customer experience at every contact and across every channel.
Read the press release
Read the press release that the transaction has closed
Frequently Asked Questions - Business Continuity for RightNow Partners (PDF)