Oracle Cloud Excellence Implementer Program

Oracle Cloud Excellence Implementer Program

Program Entry

To participate in the Oracle Cloud Excellence Implementer program, partners must meet the following criteria for each geography and cloud service module they intend to achieve.

       
Program
Certified Consultants Minimum of two (2) certified implementation consultants at the specified cloud service module (current release) with ability to deliver in geography.
Project Managers

Minimum of one (1) project manager with 2 successful Oracle Cloud project implementations.

Experience

Two (2) successful customer engagements (within the past 12 months) with a minimum satisfaction score of 7, and a goal of 9/10, by cloud service module.

Ongoing Engagement Success

Partners must meet the ongoing engagement success criteria listed below to maintain their Oracle Cloud Excellence Implementer status for each approved geography and cloud service module.

       
Engagement
  • Minimum of one (1) certified consultant (current software release) assigned to each module being implemented
  • Minimum of 50% of all consultants on an engagement must be certified on the current software release
  • Minimum of 80%, and a goal of 100% of all consultants being billed must be Oracle trained on the module being implemented
  • Minimum of one (1) project manager who has completed a minimum of two (2) successful projects
Customer References

Completion of customer surveys by module with a minimum satisfaction score of 7, and a goal of 9/10, for each implementation engagement.

Execution Status

Weekly self-assessments submitted for all in-progress engagements and practice health.

Capacity/Competency

Quarterly capacity & skills planning interlock with Oracle.

Performance Management

Oracle and the partner will collaborate to identify problem areas when program requirements are not being satisfied:

       
Performance Improvement Oracle will work directly with partners not meeting the on-going program criteria and agree on a strategy to resolve the issues. Inability or refusal to resolve issues after notice will result in removal from the program.

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