To participate in the Oracle Cloud Excellence Implementer program, partners must meet the following criteria for each geography and cloud service module they intend to achieve.
|Certified Consultants||Minimum of two (2) certified implementation consultants at the specified cloud service module (current release) with ability to deliver in geography.|
|Project Managers|| |
Minimum of one (1) project manager with 2 successful Oracle Cloud project implementations.
Two (2) successful customer engagements (within the past 12 months) with a minimum satisfaction score of 7, and a goal of 9/10, by cloud service module.
Partners must meet the ongoing engagement success criteria listed below to maintain their Oracle Cloud Excellence Implementer status for each approved geography and cloud service module.
|Customer References|| |
Completion of customer surveys by module with a minimum satisfaction score of 7, and a goal of 9/10, for each implementation engagement.
|Execution Status|| |
Weekly self-assessments submitted for all in-progress engagements and practice health.
Quarterly capacity & skills planning interlock with Oracle.
Oracle and the partner will collaborate to identify problem areas when program requirements are not being satisfied:
|Performance Improvement||Oracle will work directly with partners not meeting the on-going program criteria and agree on a strategy to resolve the issues. Inability or refusal to resolve issues after notice will result in removal from the program.|