A modern best practice helps you market more effectively to business customers. Deliver a seamless, consistent customer experience across all devices and channels. Connect online sales processes to telesales, field sales, and partners for a more personalized selling. Create the great customer experiences that build loyalty and increase sales.
Connect the online with the live person interactions integrating chat, call, recommendations, reviews, and feedback.
Use responsive design to deliver consistent customer experience across all devices and channels.
Recognize opted-in customer presence and push location-specific content.
Enable telesales, field sales, and partners to deliver highly personalized shopping experiences.
Automatically send customer and order information to the service center with rules-driven workflow.