Welcome to Oracle Retail Cloud Customer Success

Learn more about your Oracle Retail Cloud solution

• Merchandising

  • Merchandising

    A suite of integrated, modular solutions that seamlessly execute core retail operations across channels, countries, and business models. Check out Merchandising implementation essentials here.

  • Retail Supply Chain Collaboration Cloud Service

    Enables retailers to source, develop, and transact collaboratively with their supply chains for pre-selection and ongoing evaluation of suppliers and items. Streamlines merchandising operations by leveraging partner-provided data through a single portal.

• Retail Analytics and Planning

  • Retail Analytics and Planning

    Execute a unified retail commerce strategy and create robust cross-channel assortments by incorporating valuable customer data into all processes, including planning, supply chain, and omnichannel.

• Omnichannel

  • Customer Engagement Cloud Service

    A cloud-based customer relationship management solution that helps deliver personalized and seamless experiences to customers wherever they're shopping, including online, in-store, and via mobile devices.

  • Order Management Suite Cloud Service

    Manages order and inventory data supported by the Order Administration, Order Orchestration, and EFTConnect modules.

  • Collect and Receive Foundation Cloud Service

    Brings together Oracle’s application expertise and cloud infrastructure with Uber’s extensive network of drivers and cutting-edge technology to offer reliable and cost-effective delivery and return services.

• Store Operations

  • Store Inventory Operations Cloud Service

    Provides workflows, integrations, and configuration options to manage, track, and share store inventory information in real-time across your business and applications.

  • Xstore Office Cloud Service

    Delivers a robust retail operations management and messaging framework, allowing you to effectively manage the data and configurations that empower your associates.

• Brand Compliance

  • Brand Compliance

    Accelerates your private label product development lifecycle by maintaining ethical, quality, and safety compliance while improving financial performance.

• Common

  • Retail Home

    A single access point for Oracle Retail that includes a configurable set of dashboards to highlight important KPIs across Oracle Retail applications. See the Retail Home overview video here.

  • Retail Data Store

    Unlocks the value of data through a comprehensive set of tools and functionality tailored to your unique business processes. Check out the Retail Data Store overview video here.

  • Process Orchestration and Monitoring

    Provides comprehensive batch scheduling and monitoring capabilities for Oracle Retail SaaS applications. See the Process Orchestration and Monitoring learning path here.