Essentials for New Customers

Welcome to Oracle Utilities!

Begin your Field Service experience with confidence.

This learning path is your starting point for everything you need to get up to speed. Explore the content at your own pace, and use the Resources tab for quick access to helpful links, guides, and support whenever you need them.

Start Here
Start your Oracle Field Service journey with the essentials.

Prepare for activation, set up environments, register for support, and access key tools and training.

Cloud Operations Guide

Understand the types of service requests available during implementation and day-to-day operations.

Open Guide
Working with Customer Success

Learn how Customer Success helps customers, like you, achieve their desired business outcomes.

Learn More
Oracle Help Center

Find guides, processes, and reference materials for Oracle Field Service.

View Documentation
Oracle University

Build practical skills with Oracle University’s Field Service training and expert-led learning paths.

Start Learning

We are here to help!

Oracle provides technical support from product experts who focus on resolving issues quickly and reducing business impact. Oracle Support teams personalize their guidance based on your specific challenges and needs.

The My Oracle Support (MOS) portal provides 24/7 access, so you can get help when you need it.