Cloud Scale Charging and Billing–A Cloud Native Business Support System (BSS)

Monetize anything at any scale with a converged charging system (CCS) integrated with billing and TM Forum Open APIs. Ensure accurate revenue accountability for any service, experience, and business model across 2G to 5G mobile or fixed networks at all stages of the revenue lifecycle.

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Cloud Scale Charging and Billing features and benefits

Techco CSPs are using Oracle Cloud Scale Charging and Billing to monetize and scale new services and business models. Learn more about the cloud native business support system’s key capabilities.

Multigeneration offline and online charging system

Consolidate, protect, and grow revenue with a single offline and online charging system. Oracle’s CCS is compatible with any fixed or 2G to 5G mobile network for any service, payment type, and business model and is aligned with 3GPP converged charging standards.

Flexible pricing and offer schemas

Move beyond connectivity with pricing models that incorporate any unit or attribute combined with new 5G pricing levers in any account structure. Enhance customer experience (CX) with advanced data session charging that uses flexible quota allocation.

Distributed in-memory charging grid

Powered by industry-leading in-memory data grid technology, charging is accurately processed with low latency and complete transactional consistency regardless of pricing or account model complexity.

Active-active mode

If there’s a node, machine, or site failure, avoid disruption to business continuity. Federate the charging grid across a distributed dual-site deployment without dropping sessions or losing revenue or data.

Flexible billing models

Support new services and business models, including subscription billing, white label billing, and billing-on-behalf-of models. Oracle’s solution provides flexible contract management to handle the complexities of revenue recognition.

Comprehensive billing operations

Ensure customer satisfaction with an accurate billing experience. Oracle’s business support system includes comprehensive management of payments, collections, invoicing, account receivables, taxation, general ledger integration, and reporting.

Support complex hierarchical structures

This central, unified solution for B2C, B2B, and B2B2X models enables CSPs to easily launch offers, including flexible group account plans, billing-time discounting, adjustments, and recurring, usage, and purchase charges.

Partner revenue settlement

Monetize any revenue stream while ensuring accurate accountability at every stage of the revenue lifecycle. Oracle’s solution supports partner settlements for B2B2X and new partner-led business models.

Single product catalog

Create centralized price plans for charging and billing components, and achieve faster time to market with lower costs.

Single solution provisioning

Alleviate duplicate data, complex provisioning, and the potential for issues across otherwise decoupled charging and billing systems. Open APIs don’t require customization.

Single hierarchical structuring

Easily and rapidly create complex charging and billing structures. Eliminate the need to create identical structures across otherwise decoupled charging and billing systems.

Full revenue lifecycle management

Accelerate time to cash with accurate revenue accountability, and rapidly explore new business models—from network authorization to charging and billing across B2C, B2B, and B2B2X offerings.

Low-code platform aligned with ODA

Cloud Scale Charging and Billing delivers a productized platform aligned with Open Digital Architecture (ODA) that allows IT, network, and business units to work closely together. Low-code configuration and pricing tools for nontechnical business specialists enable rapid innovation.

Alignment with Open APIs

An Open API approach facilitates ease of integration with a modern digital experience and increasingly complex value chains while offsetting any risk of vendor lock-in.

TM Forum SID certified pricing design

TM Forum certified pricing design enables business users to rapidly configure new offers using intuitive, web-based navigation workflows. Productized capabilities further support rapid experimentation with new monetization services.

Integrate with existing product catalogs

Simplify operations and preserve investment in an existing TMF 620 product catalog with an integration framework that can accept state change notifications and provide data model translation.

Cloud native

Deploy in a containerized and orchestrated environment to harness cloud infrastructure and DevOps CI/CD tooling. Accelerate innovation, operate more efficiently, and scale as business needs grow.

Harness industry-standard observability

Cloud Scale Charging and Billing enables simplified operations and a real-time operational view. The entire solution uses a Kafka notification framework, Prometheus for metrics collection, Grafana for systemwide data dashboards, and the Elasticsearch, Fluentd, and Kibana stack for logging.

Flexible deployment models

Comprehensive multiple-site deployment options are engineered to meet disaster recovery and business continuity needs. Deploy on private clouds behind a firewall or public cloud infrastructure.

Verified cloud scale performance

Cloud native performance tests demonstrate low latency, high transaction throughput, and efficient resource utilization while supporting linear scalability.

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Cloud Scale Charging performance

  • Cloud native single- and dual-site charging test for 100 million subscribers

    To demonstrate the power of Oracle’s in-memory charging grid with dual-site deployment, traffic was distributed and charging updates federated across two data center cloud regions. Performance results measured more than 270,000 transactions per second across the two sites, with single-digit millisecond latency.

    Read the Oracle Cloud Scale Charging 100 Million Subscriber Performance Test report (PDF)

  • Cloud native single-site charging test for 50 million subscribers

    As part of a cloud native deployment on Oracle Cloud Infrastructure and using industry-realistic charging scenarios, Oracle Cloud Scale Charging achieved single-digit millisecond latency, high transaction throughput, efficient resource utilization, and near-linear scalability.

    Read the Oracle CCS Performance Test report (PDF)

“Oracle Billing and Revenue Management with converged charging and policies helps us better control deployment costs and enable continuous upgrades without disruption. The open architecture of Billing and Revenue Management also allows us to integrate other solutions without limitations as our business models and requirements evolve.”

Yiannos Michaelides

Chief Information Officer, Cablenet

Cloud Scale Charging and Billing components

01Oracle Communications Offline Mediation Controller

This carrier-class convergent charging mediation solution is designed for multiple network types, including 5G and hybrid 4G/LTE/5G networks, as well as nontelco applications. It provides comprehensive network data collection, aggregation, and correlation.

Read the datasheet (PDF)

02Oracle Communications Convergent Charging Controller

This highly scalable online charging control platform for SS7-based voice and messaging services, enhanced IN services, and voucher management enables CSPs to consolidate traditional silos on a single, cost-efficient platform with continued support while pivoting to 5G.

Read the datasheet (PDF)

03Oracle Communications Elastic Charging Engine

This digital experience engine provides 3GPP aligned, real-time converged data and communications session charging and balance management. It natively integrates into Oracle’s full suite of billing and revenue management capabilities and is designed in accordance with TM Forum principles.

Read the datasheet (PDF)

04Oracle Communications Billing and Revenue Management

This functionally rich product supports the ongoing process of analyzing, evaluating, and optimizing each phase of the revenue lifecycle required by service providers across industries. It provides complete insight and intelligence into the revenue relationships that customers have with their service provider and partners.

Read the datasheet (PDF)

Find resources and more

Modern Monetization: Harness the benefits of cloud native

How can CSPs increase agility and monetize new services?

View the infographic (PDF)

Omdia report: Enabling experience-driven monetization for 5G

Invest in converged charging systems that can support any monetization strategy and business model that may be implemented in the future. Learn how 5G converged charging enables experience-differentiated services.

Read the report (PDF)

Oracle survey: CSP perceptions on charging and monetization for the 5G era

Get insights into the priorities shaping 5G investments from service providers, including the types of advanced services being launched, the current technology challenges, and the top business drivers.

Read the 5G Readiness Report

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