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Oracle Modern Best Practices for Service
The California Academy of Sciences, Curse, and Lending Club use Oracle ERP Cloud to modernize their finance organizations, support rapid growth, and ensure data security.
Modern CFOs are transforming the role of finance by adopting emerging technologies and modern best practice. Read about it in this report.
The smartest organizations generate 25 percent higher profit margins and grow at twice the rate of their competitors. What do they do differently?
Optimize Your Customer Service
A modern best practice transforms your customer service for today’s digital world. Here are samples of Oracle’s key modern best practice processes for customer service To see more details, click on each section below.
With Oracle Service Cloud, Beachbody, creator of P90X, provides 7.2MM accurate, consistent answers annually to a growing customer base via web, chat, phone or social.
“We could build these amazing, new experiences for our customers.” (2:29)
VP, Product Management
HOSTING
“Our company can be proactive. We can go out and listen to what's being said about us, and respond. It was critical to improve customer satisfaction and enhance our reputation.” (2:34)
Chief Customer Care Officer
Q-See