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Third-Party Application Support Promises Lower Costs, With Tradeoffs, Paul Hammerman, Forrester
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Third-Party Software Support Services Offer Limited Support, Bob Igou, Gartner
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BROCHURES
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DEMOS
Applying Patches Using the Maintenance Wizard
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Configuration Support Manager
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Running Steps in the Maintenance Wizard
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GUIDES
Customer Quick Reference Guide—JD Edwards EnterpriseOne and JD Edwards World
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Oracle Premier Support: Your Benefits at a Glance
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An Explanation of Oracle's Lifetime Support Policy for All Application Products
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Oracle Priority Service: Take Your Support To The Next Level
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Top 10 Things to do to Prepare for an Oracle Database Upgrade
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