Powerful listening creates actionable social intelligence for savvy marketers.
Streamline analytics and guide strategy by viewing owned, earned and paid metrics in configurable workspaces.
A scalable UI in 36 languages and listening capabilities in 28+ languages to reach your global audience.
Discover, analyze and respond across paid, owned and earned social channels to measure the impact of data-driven campaigns.
Even savvy modern marketers struggle to measure social ROI. With unified listening, analytics and engagement, Oracle Social Cloud helps data-driven marketers derive actionable social insights, measure social success, and connect social analytics with business KPIs to save time and maximize resources.
Unique three-tiered social listening transforms online conversations into insight-ready qualitative and quantitative data points. Configurable social reports drive smarter business decisions, and a response engine helps marketers join the social conversation to resolve customer service issues and drive advocacy. Oracle Social Cloud helps modern marketers deliver relevant experiences that drive brand loyalty and impact the bottom line.
Oracle Social Cloud includes the following social solutions:
Social Cloud Application:
Social Cloud Platform:
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Social media is quickly outpacing phone and email for customer service. Make sure your brand is ready to reach your customers where and when they engage with you on networks like Facebook, Twitter, Instagram and more.
With expert interviews, thought leader perspectives, case studies and more, Oracle's Social Spotlight keeps you up to date on what's new in social media management.