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Across industries, customers have high expectations. Oracle CX industry solutions unleash the power of innovative technologies and connected applications, enabling you to engage with your customers in exciting ways.
In The Forrester Wave™: Digital Experience Platforms, Q3 2021 report Oracle was one of only four Leaders and received the highest possible score in 19 of the 26 criteria.
After receiving hundreds of submissions from around the world, we’re excited to recognize those who provided the best customer experiences of the year.
Learn how the latest sales innovations can help you realize the full power of AI and machine learning to create relevant customer experiences.
Oracle Digital Experience for Communications helps media and communication services companies accelerate digital transformation for the 5G era by subscribing to a complete SaaS platform.
Oracle CX for Financial Services helps you meet customer needs with tailored solutions for consumer banking, corporate banking, and insurance.
Oracle CX for Healthcare helps you connect your patient and member data in order to personalize care, boost engagement, automate outreach with AI, and coordinate healthcare seamlessly.
Oracle CX for High Technology, Manufacturing, and Automotive offers tailored solutions that enable you to better meet the needs of both enterprise customers and consumers.
Oracle CX for Consumer Markets provides tailored solutions for the consumer goods, retail, and wholesale distribution segments.
Oracle CX for Public Sector provides industry-leading solutions for health and human services, local government, and government self-service and eligibility.
Each CX industry solution is designed to solve end-to-end business needs for specific industries. To minimize deployment efforts and offer greater business agility, Oracle delivers prebuilt, configurable solutions that integrate with back-office solutions.
Benefit from artificial intelligence and prebuilt analytics to identify opportunities, address issues, and serve customers’ needs better and faster to get ahead of your competition.
Oracle CX helps you mine all available data, predict moments of need, and engage customers at the right time through the right channel to exceed their expectations.
Drive digital transformation with technologies that are tailored to the needs of your industry. Connect front- and back-office with a complete platform to accelerate evolution and compete in the vertical customer experience.
Learn how leading companies around the world use Oracle CX industry-specific solutions to help their teams succeed.
Nikos Angelopoulos, Group Chief Information Officer, MTN Group
Jason Rutherford, Senior Vice President and General Manager, Oracle Communications
COVID-19 is accelerating what was already a seismic shift to embracing digital communication and services. It’s clear that now is no time for half-measures. Nikos Angelopoulos, CIO, MTN Group and Jason Rutherford, SVP and GM, Oracle Communications discuss how we relate to our customers and create experiences. Learn what made MTN’s Mobile Money service one of the biggest banks in Africa and how Open Digital Architecture and open APIs power business transformation.Read the complete post
Build the future of your business with Oracle SaaS applications. This business manager’s guide helps you discover new ways to grow your business so you can survive and thrive—no matter what the future brings.
Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about Advertising and CX training and certification.
Cloud Customer Connect is Oracle's premier online cloud community. specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. Members also provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.