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Customer highlights from Q2 FY21 earnings

Thank you Equinix, Fire Department of the City of New York (FDNY), First Solar, Howard Hughes Medical Institute, T-Mobile, and so many others for trusting us to help drive success for your business. Learn more about these customers below.

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Fire Department of the City of New York (FDNY)

Fire Department of the City of New York (FDNY)

FDNY is the largest fire department in the US, providing New York City with superior emergency services. The department chose Oracle Cloud Infrastructure (OCI) to modernize applications and improve their response using mobile applications. Using OCI, FDNY quickly built a solution to track first responders’ health as it pertains to COVID-19. FDNY is using Oracle Cloud and other technologies to extend their reach and better track and manage emergency responses in real time for New York’s best and bravest.

Oracle Cloud Infrastructure


As a global engineering company based in the Netherlands, Arcadis creates high-impact projects worldwide, such as the Millau Viaduct in France and a network of electric vehicle charging stations across the UK. The company is moving their Oracle E-Business Suite applications to the cloud, using Oracle Cloud Infrastructure and Oracle Analytics Cloud, with the goal of maintaining robust security and performance and delivering a more responsive user experience.


Whether they’re reducing ER visits, delivering child support payments, or reducing traffic congestion, Conduent’s services and solutions help millions of people every day. The company is moving their transportation and government payment services to run on Oracle Cloud Infrastructure (OCI), including Oracle Exadata Cloud@Customer. By moving to OCI, Conduent will provide their clients with improved speed and scalability while gaining performance benefits and cost savings.


By using artificial intelligence, UK-based, DeepZen dramatically reduces the time and cost of turning text into spoken-word content for audiobooks and other uses. The company’s digital voice solutions can rapidly produce the rhythm, intonation, and emotion of the natural human voice—a feat it achieves thanks to Oracle Cloud Infrastructure’s high performance computing. Instead of taking a month to train their large models, it now takes only 7 to 10 days. DeepZen is a member of Oracle for Startups.

Diebold Nixdorf

From their roots as a maker of safes, Diebold Nixdorf has become a world leader in connected commerce technologies such as ATMs, point of sale touchpoints, and other products and services that banks and retailers need. The company has committed to using Oracle Integration Cloud to support their transformation with Oracle Fusion Cloud applications. This will help Diebold Nixdorf make a seamless transition to an all-Oracle finance and supply chain platform.

Helse Nord RHF

As the technology arm for one of Norway’s four regional health authorities, Helse Nord RHF serves hospitals with more than 18,000 employees, including doctors and nurses across northern Norway. The group is moving all its Oracle Database workloads to Oracle Cloud@Customer to modernize operations, significantly lower costs, and improve security.

The Hindu Group

India’s longest-serving publishing house, The Hindu Group (THG) has more than 34 million subscribers to their newspapers and other publications. They selected Oracle Cloud Infrastructure to deploy and consolidate their digital assets and content management applications, helping THG as they adapt and expand their digital platforms.


One of the world’s top ocean shipping carriers, HMM runs on the latest IT services that they have shifted to the cloud in partnership with Oracle. The company will use Oracle Cloud Infrastructure to support their container and bulk business, then gradually convert all of their applications and data to the cloud. HMM expects accessing cloud data centers worldwide will provide better performance and greater capabilities for disaster recovery.

Howard Hughes Medical Institute

One of the largest private biomedical research institutions in the US, HHMI is leveraging Oracle Cloud Infrastructure to shift various high performance computing workloads from on-premises to the cloud. This gives their scientific researchers superior performance and, with significantly lower data egress charges, provides more computing value for their investment.


A world leader in mobile satellite communications, Inmarsat has been embracing a move to the cloud. They moved on-premises Exadata workloads to Oracle Cloud Infrastructure, in some cases running database workloads in Oracle Cloud and related application layers on another cloud provider.


With a mission to bring both trust and transparency to global trading, IQAX uses blockchain to provide cloud-based collaboration for shippers, freight forwarders, terminals, and others involved along multiparty supply chains. The company is using Oracle Blockchain Platform for their maritime shipping consortium solutions.


To support their online commerce and payments ecosystem that spans Latin America, MercadoLibre has decided to migrate one of their data centers to Oracle Cloud Infrastructure. The cloud agreement allows them to save significantly on support costs as they expand their move-to-cloud strategy.

Moffitt Cancer Center

A nationally recognized comprehensive cancer care center in Florida, Moffitt Cancer Center plans to use Oracle Analytics Cloud and Oracle Autonomous Database to enhance financial and human resources reporting. The center expects to gain greater accuracy and quicker reporting from using these cloud services.

Nippon Life India Asset Management

A leading provider of asset management in India, Nippon Life India Asset Management will use Oracle Cloud@Customer to consolidate workload databases for its applications. The company expects significant performance improvement, plus cost savings.


By increasing their use of data and predictive analytics, OUTFRONT Media expects to deliver more value from their network of billboard, transit, and mobile advertising assets. The company is expanding their use of Oracle Data Warehouse, Oracle Analytics Cloud, and Oracle Cloud Infrastructure so they can apply machine learning and artificial intelligence to more of their business operations.


Overseeing programs and policies affecting highways, public transportation, airports, railroads, ports, and waterways, PennDOT (the Pennsylvania Department of Transportation) is directly responsible for nearly 40,000 miles of highway and roughly 25,400 bridges. They also administer the state's 11.8 million vehicle registrations and 10.3 million driver's licenses and IDs. PennDOT purchased Oracle Exadata Cloud@Customer to consolidate current multiple Oracle platforms, and they expect to see enhanced scalability, increased uptime, and an excellent ROI with this service.

Ports America

With operations in every major port in the US, and employing more than 12,000 workers a day, Ports America helps ensure that shipping containers, general cargo, and cruise line passengers get safely on and off ships. The company is moving their existing Oracle E-Business Suite-based financials from aging, on-premises hardware to Oracle Cloud Infrastructure to lower risks, increase end user adoption, and reduce costs.

Saudi Railway Company

From the country's phosphate and bauxite sources to the manufacturing and exporting facilities in the northeast, Saudi Railway Company (SAR) operates the 2,700 kilometer railway linking the Kingdom of Saudi Arabia. The company wanted to move its ticketing system and analytics to an in-country data center and implement a new disaster recovery platform to meet data residency and security needs. Moving to Oracle Cloud Infrastructure, in a cloud region within Saudi Arabia, delivers enhanced availability and scalability and addresses SAR’s regulatory requirements.

State of Wisconsin

By using Oracle Analytics Cloud, the State of Wisconsin plans to move their existing financial and spending analytics off an on-premises system, and to develop new analytics reports that allow them to automate administration and generate reports faster.

Temple University

With about 38,000 students and more than 500 academic programs, Temple University is Philadelphia’s largest higher education institution. The Pennsylvania university purchased Oracle Exadata Cloud@Customer to run enterprise database workloads, and they expect to see improved performance, redundancy, and scalability—and lower costs.


The fast-growing social recognition and performance management platform, Workhuman helps companies build more human workplaces. The company chose Oracle Cloud Infrastructure to move their application to the cloud for lower costs and higher performance, including better scalability and reliability.

Oracle Cloud Applications

Abdul Latif Jameel

With more than 75 years as a global investor and with a diversified business in over 30 countries, Abdul Latif Jameel has grown thoughtfully from its origins as a Toyota distributor, with interests as wide as renewable energy, financial services, automotive, health, real estate, and more. Abdul Latif Jameel Enterprises looks to unlock more opportunities and potential across Saudi Arabia, choosing Oracle Fusion Cloud HCM, ERP, and EPM to unify their employee experience while also maintaining domestic data residency in Oracle’s Saudi Arabia cloud region.


A financial services provider specializing in pensions, investments, and insurance, Aegon was looking for a partner to help them transform their business and reduce their IT costs. They chose Oracle Fusion Cloud ERP because of the suite’s frequent innovation cycle, which provides updates via the cloud multiple times a year.

Ânima Educação

One of the largest private higher education organizations in Brazil, Ânima Educação, with 140,000 students, has grown in part through a steady stream of acquisitions. When their back-office system became an obstacle to growth, they evaluated alternatives and chose Oracle Fusion Cloud ERP. Because the cloud-based system gets updates multiple times a year, Ânima Educação expects the application will keep pace with the company’s fast-changing and increasing business needs.

Astec Industries

Astec Industries is a manufacturer of specialized equipment for asphalt road building, aggregate processing, and concrete production. Multiple acquisitions resulted in Astec running 11 different ERP systems. The company is turning to Oracle Fusion Cloud ERP, EPM, SCM, and HCM to create a single data source across its operations.

Canon Europe

As one of three regional headquarters for the global company, Canon Europe is finding new areas of business for their digital imaging innovation. The company chose Oracle CX Commerce because of its highly configurable and user-friendly front end, letting them set up online shops faster and without third-party help. The cloud-based application also provides elasticity at a lower cost.

Central Bank of Kenya

Security and efficiency are critical to the Central Bank of Kenya, which is the monetary authority of the country. The bank chose Oracle Fusion Cloud capabilities to tighten governance, improve process efficiency, and enhance service delivery to employees and other stakeholders. They will run these apps using Oracle Cloud@Customer, so the data and applications remain in the bank’s data center.


A leading global professional services company, Cognizant is a long-time Oracle partner. The company is moving to a software-as-a-service model and implementing Oracle Fusion Cloud EPM.


Starting off selling furniture on credit in 1965, Coppel has become a fixture of retail and banking in Mexico. The company is adopting Oracle Fusion Cloud ERP and EPM to standardize their core financial operations and improve business decision-making.

Crane Aerospace & Electronics

Airlines and aircraft manufacturers turn to Crane Aerospace & Electronics as a single source for sensing, power, braking, electronics, and more. To support multiple locations worldwide and keep up with the demands of the aerospace and defense industries, the company is moving select functionality to Oracle Fusion for United States Government Cloud Service. Crane is deploying Oracle Fusion Cloud SCM, CX, and EPM and integrating them with Oracle E-Business Suite in a hybrid environment. These new cloud solutions will make a powerful impact on the company’s system capabilities and position them for future Oracle Cloud advancements.

Dowell Windows

With a history of making windows for Australian homes dating back to 1860, Dowell Windows isn’t resting on their reputation. The 700-employee, 19-location company has ambitious goals from an implementation of Oracle Fusion Cloud ERP, SCM, and CX: 15% revenue increase from better quoting, 10% inventory reduction, and 20% productivity improvement.


As the world’s digital infrastructure company, Equinix operates more than 200 data centers serving over 10,000 customers. The company plans to implement Oracle Fusion Cloud ERP, EPM, and CX to replace Oracle E-Business Suite applications. Equinix expects to simplify and automate critical finance and go-to-market processes, eliminating manual data entry and providing new functionality for their finance teams.

Federated Co-operatives Limited

As the wholesaler to more than 160 local co-ops in Western Canada, Federated Co-operatives Limited (FCL) provides products and services in agriculture, grocery, home and building, and energy. With more than 26,000 employees across this Co-operative Retailing System, FCL chose Oracle Fusion Cloud HCM as their future solution for core human resources, learning, and payroll.

First Solar

Solar electricity is essential to the world’s energy mix, and First Solar, the leading American company among the world’s largest solar manufacturers, is helping drive the transition to a sustainable energy future. As part of its efforts to streamline and transform internal systems, the company is replacing its multiple, disconnected platforms with Oracle Fusion Cloud ERP, EPM, SCM, HCM, and CX.

Giant Eagle

COVID-19 brought a surge in customer demand and high variability in supply for grocers such as Giant Eagle, which operates more than 200 US supermarkets. Giant Eagle continues to invest with Oracle by expanding programs centered on consolidated sales and margin forecasting. The grocer expects Oracle Retail Merchandising, Oracle Retail Store Inventory Operations Cloud Services, and Oracle Retail Advanced Science Engine to help them manage approximately 100,000 products across every store and optimize millions of customer transactions every week. In the back office, the retailer’s finance team will use Oracle Fusion Cloud ERP, EPM, and SCM for real-time insight into finance and operations.

Home Office (UK)

Creating a blueprint that other UK government agencies can follow, the Home Office has gone live on Oracle Fusion Cloud HCM, including payroll, and Oracle Fusion Cloud CX. The work builds on the Home Office’s earlier move of finance, procurement, and expense systems to Oracle Fusion Cloud ERP. Employing around 35,000 people, the Home Office is one of the most complex government departments in the UK to move all their finance, commercial, and HR processes to an integrated cloud solution.


Across 50 cities and towns throughout Oklahoma, INTEGRIS Health operates a network of hospitals, rehabilitation centers, clinics, pharmacies, and home health agencies. The not-for-profit healthcare system chose Oracle Fusion Cloud ERP, EPM, and HCM to replace their Oracle PeopleSoft system.

KPMG Lower Gulf

For almost 50 years, KPMG Lower Gulf has provided audit, tax, and advisory services in the United Arab Emirates and Oman. As the firm upgrades their operational infrastructure, they wanted to unify back-office systems across the Middle East. KPMG chose Oracle Fusion Cloud ERP and HCM because they recognized the value of this innovative and agile cloud-based solution.

McLeod Health

A locally owned nonprofit healthcare system, McLeod Health serves 15 counties in northeastern South Carolina and southeastern North Carolina. To replace an aging Infor Lawson system along with more than 30 other disparate systems, McLeod’s leadership chose Oracle Fusion Cloud ERP, EPM, and HCM after also considering Workday.

Morrison Utility Services

Keeping buildings warm, taps flowing, and the lights on—that’s the job of Morrison Utility Services (MUS) as a leading UK utility service provider. MUS collaborates with utility asset owners to help repair and maintain their infrastructure. Implementing Oracle Field Service let MUS help utilities in a national effort to install smart meters, reducing the number of missed or late field appointments, and lowering costs.

New Zealand Ministry of Social Development

As the New Zealand agency responsible for benefit and other support payments, the Ministry of Social Development faced an added workload this year in delivering COVID-19 support payments to citizens and companies. That didn’t stop the ministry’s ongoing effort to modernize their back-office systems, and they recently chose Oracle Fusion Cloud ERP and EPM to replace a 25-year-old legacy ERP.

Pharmaniaga Berhad

Even as they gear up to be Malaysia’s distributor for COVID-19 vaccines, pharmaceutical company Pharmaniaga Berhad is increasing automation of their logistics planning and operations. They’re using various modules of Oracle Transportation Management Cloud Service and Oracle Internet of Things Fleet Monitoring to reduce transportation spending, improve planning productivity, and reduce inventory carrying costs.

Republic National Distributing Company

One of the nation’s leading wholesale wine and spirits distributors, Republic National Distributing Company (RNDC) has grown through strategic partnerships. To gain efficiencies, improve processes, and support growth, the company selected Oracle Fusion Cloud ERP, SCM, and CX to streamline and automate core financial and procurement processes, product data management, and supply chain functions.


Growing from one wedding invitation shop to a global printing, marketing execution, and communications business, Taylor is now a multibillion dollar, 12,000-employee, privately owned enterprise. The company recently chose Oracle Fusion Cloud ERP and EPM to replace several disparate systems that resulted from their 40-year track record of high sales growth through strategic acquisitions. This will help them to consolidate and streamline processes across 80-plus business units. The unified Oracle Cloud system will not only allow Taylor to build more efficient workflows and reduce costs, it will also support new business initiatives and future acquisitions.


As they quickly expand their subscriber base and 5G network coverage, T-Mobile continues to make customer experience their top priority. They’re investing across all customer touchpoints, including their roughly 10,000 retail locations in North America. T-Mobile has chosen Oracle Retail cloud applications for planning, distribution, and optimization to help them improve customer satisfaction and their Net Promoter Score. They also expect the system to help them add more subscribers by, for example, using the platform’s analytics and embedded artificial intelligence to optimize in-store product placement during new device launches.

University of California

Over the past year, several University of California campuses, including the University of California Los Angeles (UCLA), have selected Oracle Fusion Cloud ERP to modernize their business processes.



McDonald’s, one of the world’s most recognizable brands, has decided to migrate their North American financial systems to Oracle Cloud Infrastructure.

Oracle Cloud Infrastructure and Autonomous Database

Arterra Wines Canada

Arterra Wines Canada, a leading producer and marketer of award-winning wines, cider, and other beverages, chose Oracle Cloud to modernize its enterprise IT and financial systems following their divestiture from Constellation Brands in 2016. Their top priorities were to transform their Oracle JD Edwards (JDE) EnterpriseOne ERP system and rapidly bring up cloud infrastructure to support the new business structure. The company upgraded JDE and implemented new features, moved the data tier to Exadata Cloud Service, and integrated JDE with Oracle’s Cloud solutions for CX, Content and Experience, and Enterprise Performance Management. The result has been more user self-service, less paperwork in invoicing, and improved overall performance.


DNV GL, one of the world’s leading certification bodies, is changing their data center strategy from on-premises to cloud-first. They enlisted Oracle to move their E-Business Suite applications to Oracle Cloud Infrastructure, enabling significant productivity gains. By reducing the time it takes to clone an E-Business Suite environment—from days before to minutes now—DNV GL can leverage the new cloud environment to test and deploy innovative new services much faster. In addition, migrating to OCI will save the company up to 30% on their operating platform cost in 2021.

Hermes Parcelnet

Hermes Parcelnet, a parcel delivery service, saw increased demand as COVID-19 forced everyone to spend more time at home and rely on carriers to transport life’s essentials. This surge in demand caused data volumes to grow beyond their current database footprint. Hermes UK engaged Oracle to expand their cloud database solution to better manage the 300% increase in customer engagements, enabling them to deliver 3 million packages daily and capture significant increases in revenue.


Hotelbeds, a world leader in the bedbank industry, connects a network of more than 60,000 B2B travel buyers such as tour operators, travel agents, airline websites, and loyalty programs to hotels and other travel services. Those include more than 180,000 hotel properties and 18,000 activities, plus attractions, tickets, and car services worldwide. Hotelbeds needed to modernize their most important software platform used for e-reservations. By using Oracle Exadata Cloud@Customer, Hotelbeds has been able to provide the flexibility and elasticity of cloud while preserving the privacy and sovereignty of sensitive data such as credit card information. Hotelbeds expects that moving their booking platform to a cloud service model will result in significant cost savings.

James Avery

James Avery, a family-owned jewelry retailer with 96 stores, is a current Oracle Cloud Infrastructure (OCI) customer using Exadata Cloud Services for their nonproduction applications. They recently expanded the relationship to move production database workloads to OCI using Oracle Exadata Cloud@Customer. This gave James Avery a cloud solution they could run in their own data center that’s exactly like the nonproduction environment they run in the public cloud.

Lahore University of Management Sciences

LUMS, a private research university in Pakistan, did a lift and shift of their PeopleSoft workload to Oracle Cloud Infrastructure. With savings of 20% compared with other public cloud alternatives, the university can now scale their infrastructure on demand while also gaining considerable performance improvements.

National Organization for the Provision of Health Services (EOPYY)

EOPYY is the hub of public healthcare in Greece, responsible for negotiating, contracting, and paying public and privately contracted healthcare providers. They cover the healthcare costs for more than 95% of Greece’s population. Oracle Exadata Cloud@Customer will let EOPYY move critical workloads to the cloud, without any re-engineering and with the promise of greatly improved service levels for users. These workloads support essential public health services such as a healthcare provider registry, e-prescriptions, and claims processing and payments for inpatient and outpatient services. The move is expected to save EOPYY up to 25% in comparable costs while providing a 40% performance improvement.

Phenix Real Time Solutions

Phenix, which provides a real-time video streaming platform for live events such as sports and awards shows, is one of the first adopters of Oracle Cloud Infrastructure Content Delivery Network. Phenix leverages its proprietary algorithms running on Oracle Cloud to deliver real-time content to millions of viewers across the globe concurrently, with mere milliseconds of latency. Oracle’s ability to handle these intense workloads across global regions, while offering economical pricing, is key to making this relationship work so well.

Polycab India

Polycab, one of the world’s largest producers of electric cables and wires, recently moved their disaster recovery environment for E-Business Suite to Oracle Cloud Infrastructure. Now, they’re seeing significant cost savings and can scale their disaster recovery resources on demand.


Rinnai, a global leader in gas appliances and tankless hot water systems, is using Oracle’s SOA and Integration cloud services in Rinnai Australia to automate manufacturing and create more efficient processes for after-sales and service. Rinnai is also working with Oracle on an overall digital transformation, including moving disaster recovery and data warehouse services to Oracle Cloud and using Oracle Analytics Cloud for real-time reporting.

Safaricom PLC

Safaricom, the largest telco in Kenya with more than 35 million subscribers, recently began overhauling their IT infrastructure to be more responsive to changing customer needs, while also reducing costs. They use Oracle Analytics and Oracle Cloud Infrastructure to acquire better business insights by integrating once-disparate systems to communicate with each other securely and in real time.

Schneider Electric

Schneider Electric is a global provider of energy and automation digital solutions for efficiency and sustainability. Partnering with the Oracle Cloud Infrastructure team on a custom project, the company ensured service continuity for an HR analytics solution that runs on top of Oracle Cloud HCM. This allowed Schneider Electric to save significantly on support costs under Oracle’s ULA2Cloud contract, which helps customers move from on-premises to the cloud.

Service Stream of Australia

Service Stream, a utility and telecommunications service provider, adopted Oracle Autonomous Transaction Processing Database and Oracle’s APEX, Integration Cloud, Analytics Cloud, and Field Service Cloud to provide a complete managed service solution for their meter-reading business. They’re now experiencing a dramatic reduction in their scheduling time for maintenance services.

United Breweries of India

United Breweries, India’s largest beer producer whose flagship brand is Kingfisher, has adopted Oracle’s Autonomous Database and Analytics Cloud to be able to do a deep dive into their rich data, understand the performance drivers, and conduct scenario analysis to improve their business decision-making.


Xactly, a leading provider of cloud-based incentive compensation solutions, has run their SaaS application on Oracle Database from their own colocation data centers for many years. The company considered multiple cloud providers for their Incent solution, which helps companies manage and automate sales compensation. They selected Oracle Cloud Infrastructure because only Oracle provides improved elasticity while also meeting Xactly’s demanding price-performance targets.

Oracle Cloud Applications


Albertsons, one of the largest grocers in North America, has a cloud-first strategy to migrate their entire IT infrastructure to the cloud. Albertsons will be rapidly expanding their modernization efforts for HR with Oracle Cloud HCM.


ArcelorMittal, the world’s leading steel and mining company, chose Oracle Transportation Management to simplify their logistics operations in Europe, helping them achieve savings in a highly competitive global steel market.


Arkema decided to upscale their transportation management solution for a more agile and better flowing supply chain and enhanced customer service. Oracle’s Logistics suite of cloud-based applications was chosen for the future in an SAP-hybrid environment. Arkema will benefit from integration and connectivity across regions and business units, along with more automated tasks, track and trace, and persona-based insights.


Batelco, a leading telecommunications business in Bahrain, needed to transform their back office to simplify processes, improve the employee experience, and optimize their costs. Batelco selected Oracle ERP and HCM’s cloud architecture for the unmatched flexibility, security, and clear, innovative product roadmap.

Belgian Ministry of Defense

The Belgian Ministry of Defense was challenged with sourcing and recruiting new hires. They needed a more modern and innovative cloud solution to help them in the first phase of their HR transformation. To supplement their current PeopleSoft system, they’ll be using Oracle Cloud Recruiting to make better and faster hiring decisions.

City of Chattanooga, Tennessee

The city of Chattanooga relied on aging infrastructure and manual processes to operate, wasting precious time and resources. Chattanooga made a strategic decision to transform their entire back office with Oracle’s Cloud ERP, HCM, and Procurement. They chose Oracle over lower-priced competitors because they recognized that Oracle’s superior and connected solutions are specifically designed for the public sector, including encumbrance and grants accounting, and comprehensive annual financial reporting.

City of St. Louis, Missouri

The City of St. Louis, a major US city, has back-office systems that, like many municipalities, operate on legacy technology platforms that lack critical functions and can’t be integrated into other key systems. The city was looking for a solution that would allow them to automate manual, repetitive processes while modernizing their business practices. They chose Oracle over several other competitors because Oracle understands the complex public sector environment, along with the completeness of its back-office cloud application suite.


ClubCorp is the largest owner and operator of private golf and country clubs in the US. As an Oracle Cloud ERP and HCM customer, they took a new step in modernizing the back office by updating their Hyperion footprint to Oracle Cloud EPM for financial planning. Their on-premises licenses were close to capacity, and by consolidating multiple instances into a single cloud environment, they expect to streamline their financial close process.

Concepcion Industrial Corporation

Concepcion Industrial Corporation (CIC) of the Philippines, a manufacturer and developer of air conditioners and refrigerators, put their trust in Oracle to help enable their new digital sales channels. Due to the global pandemic, CIC’s traditional distribution network was restricted, consumers were working from home, and buying behaviors were rapidly changing. With Oracle CX Commerce backed by robust order fulfillment, CIC is building new revenue channels, penetrating new markets, and growing a new wave of business partners.

CTB, a Berkshire Hathaway Company

CTB is a global designer and manufacturer of systems and solutions for grain storage; poultry, egg, and pig production; and food processing. The company has a strategic initiative to invest in new technologies to improve business processes. As a long-time JD Edwards customer, CTB originally didn’t plan to pursue a full ERP project, but quickly realized that modernizing with cloud ERP would present new opportunities using IoT, AI, and other technologies. They selected Oracle with the goals of accessing a common data model across supply chain, finance, and human resources to improve transparency and productivity across all business functions.

Deichmann SE

Deichmann SE is one of the largest footwear retailers in Europe. Deichmann relies on modern and fast business planning using Oracle Cloud EPM.


DENSO, a global automotive components manufacturer, chose Oracle Cloud to boost their digital transformation efforts, increase performance, enhance customer experience, and reduce costs. DENSO will run Oracle E-Business Suite on Oracle Cloud Infrastructure and expects to see significant cost savings compared to their previous provider.

DP World

DP World, a multinational logistics company based in Dubai, struggled with fragmented legacy E-Business Suite systems that limited their ability to expand. In tight competition with SAP, Oracle Cloud ERP and HCM were chosen because of the innovation and the flexibility in a complete suite of cloud services. They are replacing 160 separate ERP systems across 44 countries with a single inventory and supply system, giving them much stronger audit controls and cost savings.

DHL Supply Chain

DHL Supply Chain had two remaining countries whose finance systems needed to be migrated to Oracle, to help give every region the advantages of the cloud. Their original plan was to move to E-Business Suite for most of DHL Supply Chain’s finance systems. However, the CFO and CIO had a clear cloud strategy and chose to move directly to Oracle Cloud ERP.

Franciscan Missionaries of Our Lady Health System

The Franciscan Missionaries of Our Lady Health System is a leading healthcare provider in Louisiana and Mississippi. Following an acquisition, the health system tried to integrate the new business into their legacy systems, but ultimately decided that transitioning to cloud-based services was vital to their long-term success. The health system chose Oracle Cloud applications over a competitor because of an unrivaled ability to meet healthcare providers’ unique supply chain management needs. Oracle was also able to demonstrate that they could improve business performance and efficiency, expand shared services across the organization, enhance reporting accuracy, and integrate HR and payroll functions.

GLORY Limited

Japan’s GLORY LTD., a leading provider of cash-counting machines operating in 100 countries, understands that the world is moving toward a more cashless future. So GLORY needed to replace their local Japanese ERP with a modern environment capable of keeping pace with their fast-changing industry. GLORY will be using Oracle SaaS for Financials, Order Management, Procurement, EPM, Supply Chain, and Product Hub, along with Oracle PaaS services. This was a competitive win, and rapid innovation will provide GLORY access to the latest technology and the ability to adapt quickly to new business models. Additionally, GLORY recognized the value of their back office being integrated with Oracle CX services.


Humana, a major US health insurance provider, is modernizing its business with Oracle Cloud. Humana extended their broad portfolio of horizontal cloud services provided by Oracle to include Oracle Health Insurance Claims Administration Cloud Service. This service replaces a legacy mainframe system that can’t easily adapt to regulatory changes or support business growth.

ICON Health & Fitness

ICON Health & Fitness is one of the world’s largest manufacturers of exercise equipment and fitness technology, with innovative brands that include NordicTrack, ProForm, Freemotion, and iFit streaming fitness workouts. ICON sought to capitalize on unprecedented triple-digit growth as people exercised more from home during the pandemic, and looked to Oracle to optimize their systems for inventory, fulfillment, and supply chain planning. ICON turned to Oracle's complete, modern Cloud ERP solution and unified data model to streamline multiple ERP systems.

Iron Mountain

Iron Mountain, a global information management services company, has embarked on a business transformation designed to simplify operations and leverage technology to modernize its processes while enhancing the customer experience. Aligned with their enterprise technology strategy, Iron Mountain selected Oracle’s Cloud ERP and Procurement to achieve these goals and bring their global business together on a single cloud platform.


Jacobs is a global technology and infrastructure solutions provider to the government and private sectors. After some strategic acquisitions and a divestiture, Jacobs sought to consolidate several disparate ERP systems into a single, integrated solution to improve operational efficiency and reporting. It was a competitive situation, but Oracle’s ability to deliver a fully integrated cloud ERP and EPM solution was vital to winning Jacobs’ trust. Oracle Cloud provided Jacobs with improved access to real-time information and accelerated its focus on innovation. In addition, Jacobs provides highly classified solutions to the US government, and Oracle was the only solution under consideration that was FedRAMP-compliant.


KBR is a provider of engineering, scientific, and technical services to the US Department of Defense, NASA, and customers in the aerospace and defense industry. The majority of KBR’s customers have been in the private sector, but the company’s business has shifted to nearly 75% public sector, and they needed to be better prepared to handle increased regulatory requirements. They also required greater capabilities around rate-based planning to support new cost models and strategies. Moreover, KBR was looking to grow via mergers and acquisitions, and they needed a modern platform that would quickly and easily incorporate new organization structures. Oracle was chosen over OneStream Software for multiple reasons, including greater experience in the aerospace and defense industry, leadership in the EPM space, and expertise in the energy and government contracting industry.

Omega Healthcare

Omega Healthcare of India, a leading healthcare outsourcing provider, is planning for considerable growth with significant outside investments. Their legacy ERP and HCM systems are not scalable or capable enough to support this expected growth. Having one Oracle Cloud platform will provide Omega with the insights needed as well as the transparency and compliance required by their top tier investor. Omega Healthcare selected Oracle over SAP.

Polk County Florida

Polk County, a US county in central Florida, has historically been under-resourced in IT, resulting in limited support and enhancement of their legacy ERP systems. By demonstrating that Oracle’s Cloud HCM and ERP offer a true SaaS model, with pre-integrated HR and finance applications that automatically update regularly, Oracle was selected over other SaaS and legacy competitors.

Qatar Ministry of Transport and Communication

The COVID-19 pandemic accelerated the need for the Ministry of Transport and Communication (MOTC) in Qatar to adopt a cloud-first policy giving all government departments and employees the right tools to be productive while working from home. The replacement of their legacy ERP system with Oracle Fusion Applications will provide 108 ministry departments with the ability to be productive and connected, so they can continue to help increase Qatar’s economic activity at a time when their country needs it most.

Randstad India

Randstad India, a global HR service provider operating in nearly 40 countries, is an SAP customer using SAP HANA and Concur. As the company looked at options for their human capital management software, they considered SAP SuccessFactors, but ultimately chose to replace their legacy HCM environment with Oracle Cloud HCM. Realizing that the Oracle solution is way ahead of the competition, Randstad chose modules including core HR, Recruitment, and Time and Labor.

Republic Services

Republic Services, a major player in the recycling and waste services industry, operated finance and procurement functions on a legacy platform made up of various systems. The company knew that by modernizing these systems they could reduce complexity and more easily integrate acquired companies. Oracle partnered with Republic to demonstrate how an integrated platform running off a single data model was a better option than connecting several point solutions. Republic chose Oracle over other competitors because only Oracle’s ERP, EPM, and CX Cloud could deliver a unified platform of front- and back-office services.


skeyes, the Belgian air navigation and traffic service provider, wanted a modern financial platform so they could standardize processes and adopt industry best practices. Oracle’s single cloud solution for finance and procurement and HCM, alongside a single data model for both domains, differentiated Oracle from Workday, who could not offer an integrated suite.

The Warehouse Group

The Warehouse Group, one of New Zealand’s largest retailing groups, has started their migration from Oracle E-Business Suite to Oracle SaaS—including Oracle Cloud ERP and EPM—together with inventory modules from Oracle Retail. They’ve seen an enormous increase in online sales due to COVID-19, so real-time inventory was an absolute must-have to improve back-office efficiency and the customer experience. Key to winning against several competitors was Oracle’s ability to provide a modern, single platform using a unified data model.



Zoom has seen demand for their video services increase almost twenty-fold since January, so they needed additional cloud capacity immediately. Within hours of deployment, Oracle Cloud Infrastructure supported hundreds of thousands of simultaneous meeting participants. Zoom is now using Oracle Cloud Infrastructure to enable millions of concurrent participants, transferring upward of 8 petabytes per day.

Oracle Cloud Infrastructure and Autonomous Database


8x8, a cloud communications platform, saw usage of their video meetings solutions take off as COVID-19 spread, now exceeding 20 million monthly active users worldwide. When they moved to Oracle Cloud Infrastructure from AWS, 8x8 achieved 25% better performance per node, at a lower price.


Altair helps manufacturers run workloads such as computational fluid dynamics and computer-aided engineering to design and build their products. The company has moved high-performance computing workloads to Oracle Cloud Infrastructure, including running some of their SaaS applications.


Cybereason, a cybersecurity technology company, relies on Oracle Cloud Infrastructure to deliver their SaaS platform for endpoint protection, response, and analytics. Cybereason will also use bare metal services and Oracle Autonomous Database to run their analytics.

General Authority of Civil Aviation (GACA)

Saudi Arabia’s General Authority of Civil Aviation (GACA) uses Oracle Exadata Cloud@Customer to save about 50% while helping to meet government requirements for data protection. By using Oracle Autonomous Database, GACA’s IT team can focus on business innovation instead of database maintenance.

Large European Auto Manufacturer

This large European auto manufacturer will use Oracle Cloud Infrastructure for high-performance computing workloads such as computational fluid dynamics and crash test simulations, which are used in their vehicle development programs. With demand for high-performance computing growing, they needed a highly elastic HPC cloud environment to reduce capital cost and to flexibly scale. They expect to use upward of 15,000 cores by the end of 2020.

Manappuram Finance

Manappuram Finance, a nonbanking financial company, decided to move entirely to Oracle Cloud Infrastructure from their existing IBM stack. They will be deploying in Oracle’s Mumbai data center, with our newly launched Hyderabad region as the disaster recovery site.

Quest Diagnostics

Quest Diagnostics, a world leader in diagnostic testing, expanded their Oracle Exadata Cloud@Customer environment, providing additional capacity to migrate their MyQuest Portal Database in anticipation of increased COVID-19 antibody testing.

Santander Bank

Santander Bank, formerly Sovereign Bank, a wholly owned subsidiary of Spanish Santander Group, is consolidating their databases on Oracle Exadata cloud machines, using the autonomous and multitenant capabilities to support the bank’s digital transformation.


SGS, a leading inspection, verification, testing, and certification company based in Switzerland, expects to lower overall costs by 18% by moving multiple workloads, including more than 34,000 Oracle E-Business Suite users, to Oracle Cloud Infrastructure.


Sky.One in Brazil helps companies move complex applications to the cloud. The company used to only offer AWS-based options, but after including the Oracle Cloud Infrastructure option, Sky.One now expects to double their consumption of Oracle Cloud Infrastructure in the next six months.


Synacor, a cloud-based software and services company that serves video, internet and communications providers, device manufacturers, governments, and businesses, is migrating some of their production SaaS businesses to Oracle Cloud Infrastructure, allowing them to shut down several data centers.

TD Bank Group (Canada)

Canada’s TD Bank Group made a multiyear commitment to use Oracle Cloud—including Cloud Infrastructure, Autonomous Data Warehouse, Analytics Cloud, and other cloud services—to move their financial reporting systems from an on-premises configuration to a cloud deployment, improving performance at a lower cost.


Verizon Business Group has moved more than 25 mission-and business-critical workloads onto Oracle Cloud Infrastructure, serving customers around the globe. These workloads process more than 200,000 IOPS with 120 TB of data. Verizon uses Oracle Cloud Infrastructure with Exadata Cloud Service, including RAC and Data Guard.

Oracle Cloud Applications

Dick’s Sporting Goods

With brick-and-mortar stores largely closed due to COVID-19, Dick’s expanded their number of agents supporting ecommerce, as well as their CRM RightNow Service Cloud contract, to help handle the significant uptick in the volume of customer inquiries. Through enhanced customer service efforts, with self-service options supporting their ecommerce site, Dick’s was able to maintain a single source of truth for customer data, driving in tandem optimal customer service experiences via their call centers.

Global Networking Company

This global networking company is leveraging Oracle Cloud Digital Supply Chain with a single data model to achieve an end-to-end view of their process to commercialize, plan to produce, and deliver, without data replication. They’re also using Oracle Cloud EPM to modernize the financial planning, close, and consolidation process as the company transforms to a more subscription-based business.

Goldman Sachs

Goldman Sachs, a multinational investment bank and financial services company, migrated from Oracle PeopleSoft and went live on Oracle Cloud HCM in Q4 FY20.


IQVIA, provider of information, services, and technology for the healthcare industry, recently went through a merger. As a result, executive leadership wanted to consolidate disparate PeopleSoft and SAP platforms into one enterprise ERP cloud platform. IQVIA chose Oracle Cloud ERP based on the flexibility and completeness of the suite and the ability to accommodate future directional changes.

JP Morgan Chase

JP Morgan Chase (JPMC) went live in over 100 countries with more than 256,000 employees on Oracle Cloud HCM Cloud Core and Recruiting. Their new career site uses Oracle Cloud Recruiting. JPMC is the largest customer migrating off Taleo to Oracle Cloud Recruiting, with more than 2 million candidates converted.


KPN, a Dutch telecommunications company, is using Oracle Cloud HCM and ERP to do a complete back-office transformation, planning to reduce the nearly 2,000 applications it currently uses.


Kroger, one of the largest grocers in North America with nearly half a million associates, has partnered with Oracle to use the full suite of Oracle Cloud HCM.

Large Multinational Conglomerate

This large multinational conglomerate in Asia added Oracle Cloud ERP to their Oracle Cloud SCM and HCM capabilities. They’ll be rolling out Oracle Cloud ERP and HCM to more than 200,000 employees across multiple subsidiaries worldwide, looking to remove tens of millions of dollars in operating costs.

Mount Sinai Health System

Mount Sinai Health System and the Icahn School of Medicine at Mount Sinai went live with Oracle Cloud HCM in the midst of the COVID-19 pandemic, supporting more than 26,000 employees with more modern, accessible tools. They replaced a 30-yr old HR and payroll system.

National Instruments

National Instruments, which produces automated test equipment and virtual instrumentation software, has a COVID response team that is using Oracle Analytics on Fusion HCM to create visualizations to monitor case count and changes for critical locations. These insights help the National Instruments’ HR team understand the situations of their 8,000 employees so they can make important decisions on how to best reopen their facilities.


Petronas, a Malaysian oil and gas company, embarked on a global HR transformation program in 2019. Their legacy system is unable to meet their needs going forward, so they chose to partner with us and deploy Oracle Cloud HCM.


Westpac, a financial services company, will use Oracle Cloud ERP and EPM to reduce their cost and complexity while helping to meet regulations for the New Zealand business to operate independently from their parent company in Australia.