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Digital Assistant for HCM

Provide seamless communication and guidance to all employee questions with conversational AI support through HR chatbots. Ensure employees complete transactions, receive answers, and execute processes in new, productive ways. Help your employees to reach their full potential.

HR digital assistant feature overview

Consistent, personalized communication

Conversational AI support

Enable employees to get answers by conversing with an AI-powered digital assistant—via text or voice—in their own language.

Answers FAQs with an extensive knowledgebase

Ensure that employees receive quick, accurate answers about time off, vacations, returning to work, and other related information.

Contextual answers

Receive personalized responses as you complete workflows or ask specific questions.

Resources

Simplify the complex

Career development

Empower your team by proactively suggesting learning development and promotion opportunities through an AI-driven digital assistant.

Team bonding and communication

Create connections with your team and encourage great performance by providing immediate feedback to employees on recent projects.

Time back in your day

Approve important actions needing your attention such as approvals for expenses, time off, and other HR processes to free up your time and resources.

Resources

Enable employees to perform at their best

Strategic HR management

Provide guidance and answers to employee questions so HR can focus on more impactful projects.

Employees connect their own way

Enable employees to connect to your organization in the way they feel most comfortable: text, voice, SMS, Slack, or Microsoft Teams.

Guidance to help your workforce be great

Ensure that HR provides all the necessary guidance to employees so you can focus on more critical or time-sensitive tasks.

Resources

Key benefits of HR Chatbots

  • Scale HR chatbots across your global workforce

    Stay agile as your business grows with a flexible chatbot architecture that lets you easily add more users and build new, AI-driven interfaces to solve new requirements.

    Video: Work made human (1:58)

  • Resolve trending employee questions

    Proactively provide answers to employees as they seek guidance on company policies and processes by combining Digital Assistant and HelpDesk for Human Resources.

  • Provide a personalized employee experience

    Realize the power of a unified HCM solution combined with a personalized employee experience. Deliver contextual benefits information, career development opportunities, and other answers from the digital assistant.

  • Deliver faster, more consistent guidance

    Automate repetitive tasks by engaging with the digital assistant to quickly complete approvals, promotion workflows, and help desk information.

  • Receive contextual support for all life events

    Whenever life events happen—such as getting married or undergoing a medical procedure—the digital assistant automatically brings up the next steps for benefits, time off policy, and other programs so you can give them access to the right information at the right time.

  • Natively built in Oracle Cloud Infrastructure

    Connect your Digital Assistant across HCM, ERP, and CX solutions to make it easy for users to interact with multiple systems in one conversation.

  • Out-of-the-box conversational AI capabilities

    Get started quickly with more than 35 prebuilt, AI-powered transactions. As your business evolves, you can easily build your own transactions to meet specific requirements.

Man climbing a ladder to a colorful cloud

Additional HR Solutions

Human resources

Effectively manage a global workforce

Workforce management

Align your workforce management with business strategy

Payroll

Manage your global payroll

Talent management

Master every stage of the talent lifecycle

Resources

Cloud readiness

What's new in Oracle Cloud HCM

See what’s new with Cloud HCM and how we help you make work more human.

Documentation

Product Essentials: Digital Assistant

Learn from Oracle product experts what makes Oracle Digital Assistant (part of Oracle Cloud HCM) unique and different in the market.

Get started with Oracle HCM digital assistants


Request a demo

Take a walkthrough with one of our experts.


Take a tour

Explore the suite on your own.


Contact sales

Talk to a team member about Oracle Cloud HCM.