Oracle AI for Fusion Applications

Oracle delivers AI built for business, helping you make better decisions faster and empowering your workforce to work more effectively. By embedding classic and generative AI into its applications, Oracle Fusion Cloud Applications customers can instantly access AI outcomes wherever they are needed—without leaving the software environment they use every day to power their business.

  • Generative AI

    Unleash the potential of generative AI. Simplify work and improve productivity by leveraging generative capabilities embedded inside Fusion Cloud Applications. Learn how we are building privacy and security into the design of our generative AI solutions so you can use them with confidence in your everyday business operations.

Discover embedded AI in Fusion Cloud Applications

Organizations can quickly and easily adopt the latest AI capabilities to help improve productivity and decision-making, automate end-to-end business processes, and reduce the cost of doing business. Explore the features by business function below.

Oracle AI embedded in Oracle Human Capital Management

The following AI features are embedded in Oracle Recruiting:

  • Time to Hire
  • Best Candidates
  • Similar Candidates
  • Recommended Jobs
  • Similar Jobs
  • Best careers
  • Best successor

Introducing Oracle Dynamic Skills

Dynamic Skills is an AI-powered skills engine that helps organize observe, detect, and infer the skills an individual brings to the table, whether they’re a candidate or an employee, and infers the skills relevant to jobs, gigs, learning, and growth opportunities. Creating a more complete picture of skills in the workforce helps better align talent strategies to business objectives, improves hiring decisions, unlocks internal mobility, and enables employee-led growth and development.

Dynamic Skills encompasses three core components:

  • Skills Nexus: a customer-specific skills inventory that powers the Skills Advisor.
  • Skills Advisor: AI-driven skill suggestions appearing in multiple parts of the candidate, employee, and HR journey.
  • Skills Center: a portal for employees and team managers to manage skill development.

Oracle AI embedded in Oracle Cloud ERP and EPM

AI-powered features built specifically for finance tasks help you improve performance and planning, optimize working capital, and increase automation across payables and receivables in Oracle Fusion Cloud Financials.

The following AI features are embedded in Oracle Financials:

  • Dynamic Discounting
  • Intelligent Account Combination Defaulting

Oracle AI embedded in Oracle Cloud Sales

Identify and direct sales teams to leads and opportunities with the highest win probabilities, accelerate deals, and improve sales conversion rates. Oracle AI for Oracle Sales delivers AI-enabled, in-the-moment automation for your sales team.

The following AI features are embedded in Oracle Sales:

  • Opportunity win probability
  • Opportunity recommended actions
  • Lead conversion probability
  • Account engagement level
  • Opportunity activity effectiveness
  • Lead activity effectiveness
  • Lead contact validation insights
  • Opportunity contact validation
  • Lead contact recommendation
  • Opportunity contact recommendation
  • Product recommendation
  • Contact engagement level for lead and opportunity
  • Similar accounts
  • Native sales
  • Machine learning (ML) prediction framework (BYOM)
  • Account duplicates identification model

Oracle AI embedded in Oracle Service

Enhance service efficiency and personalization with AI-powered support across multiple channels while optimizing productivity and customer satisfaction.

The following AI features are embedded in Oracle Service:

  • Anomaly detection (IoT)
  • Digital assistant-as-an-agent
  • Document understanding
  • Knowledge article recommendation
  • Predictive scheduling and routing (Field Service)
  • Service request classification
  • Service request linking
  • Suggested actions

Oracle AI embedded in Oracle Fusion Cloud SCM

Leverage intelligence and automation to support supply chain decision making and optimize supply chain management and manufacturing processes. All delivered as standard in Oracle Fusion Cloud SCM with native AI algorithms.

The following AI capabilities are embedded in Oracle SCM:

  • Predict Ship Lead Times
  • WMS Cycle Times
  • New Product Introduction
  • Demand Sensing
  • Product Anomaly Detection
  • Lead Time Insights
  • Spend Classification
  • Dynamic Discounting

Oracle AI embedded in Oracle Marketing

Unify customer data from multiple sources to create a real-time view of each customer. Marketers can leverage data-driven insights and AI to engage, convert, and nurture relationships to increase value.

The following AI capabilities are embedded in Oracle Fusion Marketing and Unity CDP:

  • Account lead scoring
  • Customer lifetime value
  • RFM
  • Engagement propensity
  • Repurchase propensity
  • Next best offer
  • Campaign recommender
  • Fatigue segmentation
  • Fatigue analysis
  • Subject line optimization
  • Predictions
  • Contact lead scoring
  • Campaign revenue attribution
  • Churn propensity
  • Product propensity
  • Next best action
  • Next best promotion
  • Channel recommender
  • Send time optimization
  • Account intelligence
  • Recommendations product and content

Generative AI For Business with Oracle at CNBC Work Summit

With the introduction of new powerful generative AI capabilities, the possibilities to change the nature of work have never been greater. Learn about the must-haves for enterprise-ready generative artificial intelligence With Miranda Nash, GVP Applications Development & Strategy for Fusion AI and Greg Pavlik, SVP AI and Data Management Services for Oracle Cloud Infrastructure.

Oracle AI for Fusion Applications—key benefits

  • AI built for business

    Oracle has decades of experience building AI-powered features into software that powers enterprises and solves real-world problems. We have a proven and deliberate approach to AI, putting customer data security and privacy first. Our AI features deliver intelligence, but not decision-making. AI empowers people to work smarter and be more productive—but the human is always in the driver’s seat.

  • Robust performance with the backing of Oracle Cloud Infrastructure

    Built to run complex AI workloads, OCI delivers the highest performance and lowest cost GPU cluster technology and the highest bandwidth RDMA network in the cloud. All of this means we have the compute power to ensure low latency and solid performance, especially in an era where larger, more powerful AI models demand significant resources.

  • AI delivered where work gets done

    With AI built natively into Fusion Applications, actionable insights, timely predictions, and time-saving automation are surfaced seamlessly in the flow of work. No cumbersome implementations or tricky integrations to manage. From day one, you get value as well as a built-in, continuous learning loop to improve performance over time.

  • Feedback from thousands of customers to power innovation

    Thousands of companies across all industries and domains use Oracle software daily. This creates a powerful feedback loop to enable our teams to innovate quickly, improve AI capabilities, deliver generative AI done right, and bring best-in-class enterprise AI to market.

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