5G as a Catalyst for Advanced
Digital Services

Oracle study identifies key services opportunities, including smart cities and connected and autonomous vehicles.

Telefónica Uses Oracle to Stop Threats to IMS Network

Jorge De Los Rios, head of core networks for Telefónica, discusses securing the core network using Oracle Communications Session Border Controller.

Real-World Experiences and Visions

Customer Success Stories

Telefonica logo

Telefonica Unica Program Fueled by Oracle Communications

 

With 350 million subscribers, Telefonica, is focused on becoming an “all-life” provider that enhances people’s lives. Antonio Elizondo, head of network virtualization strategy and technology, explains how Oracle plays an important role in the Unica-driven virtualization program that spans four countries and seven data centers.

Verizon logo

Verizon Enables Modern Engagement Channels with Oracle Communications

 

Verizon helps businesses improves CX and retention by leveraging Oracle technologies to move beyond the traditional contact center and into new engagement channels that provide not only cost controls and security, but improved user experience and brand loyalty. Tom Smith, senior manager of customer experience innovation, expands on the metrics businesses can use to measure success.

SiriusXM logo

SiriusXM Scales Business with Oracle Monetization

 

Oracle monetization customer SiriusXM implemented Oracle Communications Billing and Revenue Management in 85 days, and scaled its business from 15,000 to 31 million customers. Continued collaboration with Oracle enables the company to launch innovative new services.

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SecureCo Leverages Oracle Communications SBC and EOM to Deliver Secure Contact-Center Solution

 

SecureCo uses Oracle Communications Session Border Controller and Oracle Communications Enterprise Operations Monitor to power its secure call-center solution, ensuring high uptime, low latency, and fast transactions. In this video, COO Peter McCormick explains how Oracle’s flexibility and ongoing product enhancements help SecureCo customers with varying needs.

Hinduja logo

Call-Center Giant Hinduja Standardizes Communications Worldwide with Oracle Communications SBC

 

As one of the world's largest providers of BPM, contact center, and transformational DigiCX services, Hinduja Global relied on Oracle Communications SBC to enable the modernization of its contact centers and data centers worldwide. With Oracle, Hinduja Global has standardized communications across customers and online channels to provide a seamless customer experience.

Hathway Cable logo

Hathway Cable Pioneers High-Speed Broadband and Digital Innovation with Oracle Communications Consulting

 

CEO Jagdish Kumar of Hathway Cable and Datacom discusses how Oracle Communications Consulting has enabled Hathway to become a single-point-of-access provider, offering converged information, entertainment, and services for the fast-growing Indian market.

DexYP logo

DexYP Builds Recurring Revenue Streams with Oracle Communications BRM

 

Steve Andrasko, vice president of enterprise applications at DexYP, grows a software business on the backbone of an old-line directory using Oracle Communications Billing and Revenue Management, which makes it easy for small businesses to subscribe to their services on a recurring basis.

Discover and Learn

What’s New

Blog
Top Five Requirements for a Successful Digital Transformation

Digital transformation is fundamentally reinventing the customer experience, upending traditional business models and operations.

Press Release
Oracle Live Experience Cloud Showcased at Construction Innovation Lab

Oracle Live Experience Cloud enables future connected, immersive worksite experiences at the new Oracle Construction and Engineering Innovation Lab.

Blog
Communications-Enabled AI Will Drive Automation, Personalization

Through the use of artificial intelligence (AI) and machine learning (ML), businesses will become more adaptive, predictive, and cognitive—and will move away from manual, process-centric approaches.

Press Release
Evolve IP Modernizes Cloud-Based Contact Center Using Oracle Communications

Evolve IP has deployed Oracle Communications Session Border Controller to enable secure, IP-based access for its hosted contact-center software, as well as for other services, including SIP trunking, hosted business telephony, CRM integration, and fixed-mobile integration.

Analyst Report
2018 Gartner Magic Quadrant for Operations Support Systems (OSS)

Learn how modern OSS can help CSPs transition from traditional operations providers to digital service providers, and what end-to-end operational processes define Oracle Communications' strategic OSS.

Buyers Guide
Unified Communications Monitoring and Troubleshooting Buyer’s Guide

Finding a unified communications solution that fits immediate and long-term requirements can be a challenge. This guide helps you decide which monitoring and troubleshooting features and tools are right for you.

Press Release
New Billing and Revenue Management Features Help Cloud, Telco Providers Monetize

See how enhancements to Oracle Communications Billing and Revenue Management will support the rapid design and monetization of consumption and subscription-based offerings across cloud, IoT, and future 5G services.

Research Study

Modern Experiences for Connected Consumers

New report reveals that engaging customers at the right time across web and mobile using HD voice, video, and screen sharing transforms how customers perceive a brand’s value, driving up loyalty and overall satisfaction.

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