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Today's travellers seek personalised, connected and consistent travel experiences with recognition for their loyalty and easy ways to redeem rewards. Oracle customer experience for Airlines helps you gain deep customer insights, engage customers and build loyalty. .
The banking industry's customers have more control, demands and choice than ever before. With Oracle, you can provide a seamless cross-channel customer experience with fast, effective cross-channel campaigns, productive sales with superior execution and integrated service.
Customers often engage communications companies through a variety of disconnected channels. Oracle Cross Channel Customer Experience helps you synchronise and streamline activities and information across channels for the most relevant, consistent and seamless customer experience.
High-technology customers do their research online prior to any sales engagement. Oracle helps you personalise offers, drive online selection and customisation, and deliver a seamless cross-channel experience.
Higher education constituents interact with institutions through a variety of people, organisations and channels. Oracle's constituent experience solutions for higher education help institutions deliver a simplified, unified experience and meaningful engagements.
With products generally commoditising, manufacturers turn to service to build brand reputation and customer value. Oracle drives performance and reliability as a differentiator.
Today's consumers seek digital experiences with relevant content and seamless transactions. Oracle Media and Entertainment solutions help you personalise content, target ecommerce and analyse detailed consumer insights that help you grow new sustainable revenues.
Citizen interaction is a sure fire way to ensure constituents' investment in making their government effective, accountable and always progressing. Oracle helps governments improve CX so they can connect with their citizens for access to citizen services, planning and public safety.
Retailers need a customer experience platform that provides a single view of the consumer and delivers personalised cross-channel engagement. Oracle CX solutions connect every engagement with the brand and deliver a consistent, personalised and interactive experience across all touchpoints.